About us
Advanced Video Security has more than 25 years of experience in installation, repairs and upgrades of all types of Video Surveillance systems. From small businesses to schools to large factories we can design a system to meet you needs. We offer the latest equipment and system features and will work with you to provide a quality installation to fit your needs and budget.
Business highlights
35 years of experience
Services we offer
Surveillance Cameras - Install or Repair
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.825 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 68% | ||
| 16% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 25 reviews
Howard L.
Jan 2023
Commercial Surveillance Camera Installation or Repair
great
Jennifer C.
Jun 2021
Commercial Surveillance Camera Installation or Repair
Great experience. Very professional and great pricing. Will use again in the future.
Bajrang A.
Aug 2020
Commercial Surveillance Camera Installation or Repair
Mr. Neil and his son from advanced video security are professional, efficient and clean. They installed CCTV cameras on my property and did not rob my wallet. It was a pleasure working with them. I would highly recommend them.
Mike M.
Jan 2020
Commercial Surveillance Camera Installation or Repair
Noelle W.
Jan 2020
There wasn't a good category for it but they installed a bunch of CCTVs for us and a bunch of complicated low voltage wiring. They were hard working, diligent, and great to work with. I would highly recommend them to anyone.
Edward S.
Jun 2016
Excellent customer service and the work was done in one day. good to know there are still honest people doing good work and its not all about the money.
Tina J.
Aug 2014
Very responsive and honest people.
Tom H.
Dec 2013
They delivered as promised - quick and pleasant service. Pricing was very fair. Success.
Arthur B.
Aug 2013
Very competent. Very reliable.
Chris S.
Feb 2013
N/A
I recently bought a SMART TV, unfortunately the TV is smarter than I. I saw an ad on the web, and requested a repair person to come by. He was timely in his arrival, and got to work for about two hours. When finished, he presented the bill: $157.00, or $78.00 and hour. Had I known it would cost this much, I would NEVER have agreed to have this service. I have nephews that could have done it, and Target, where I got the TV, was only going to charge $100.00.
Response from Advanced Video Security LLC
"I guess everyone has a different opinion of what expensive is. A $49 trip charge and $100 for 2 hours is very reasonable. I've paid much more to mechanic's, plumbers and electricians. I am a professional just as they are and paid them for their skills."
Geraint P.
Dec 2012
N/A
Excellent customer service with prompt, friendly response and clear explanation of repair costs. Would certainly recommend them in future.
Julie M.
Oct 2012
N/A
Very nice, knowledgable, explained everthing up front, you can trust that they are telling you like it is.
Mary D.
Oct 2010
Neil's called us and were very friendly and helpful, but we had to bring the TV to them. So, we decided to go with another contractor who comes to the house (since it is a large TV and a little awkward to transport). Thank you for your help
Response from Advanced Video Security LLC
"While we do offer in home service, sometimes after finding out the model and symptoms of the problem we may determine that it is a problem that is best diagnosed in the shop."
Gloria M.
Mar 2010
VERY PLEASED WITH THE INSTALLATION OF MY SURVEILLANCE SYSTEM THAT NEIL'S VCR-TV INSTALLED.
Carmen M.
Mar 2010
fast service and they pick up and deliver fast thank you guys and Gina you are the best
Bruce L.
Feb 2010
Fixed quickly at a very reasonable price. The did a house call, very rare now a days.
Stephen M.
Jan 2010
Neil's responded quickly with my request for in house services.The quote I was given is the price that I paid.Neil's is a fair & qualified repair shop that I would use again!
Nat B.
Nov 2009
good
Al M.
Sep 2009
I had a 55 in big tv that was only 2.5 years old and the picture went on it , right after the extended warranty expired, naturally. So I call Neils in waterbury, and the girl was very nice and professional and courteous . I explained what was going on I gave her the make and model possable burnt out lamp. they came the next morning with the part and replaced it . And they were fair with price and Integrety . Did not sell me anything that I DID NOT need. The TV is like New again Thanks Neils
Geri G.
Sep 2009
When I went to Neil's Gina was wonderful and helpful. I dropped my TV off on Friday morning and it was ready on Saturday. I was pleasantly surprised. I also believe that the price to fix my TV was very fair.
Audrey E.
May 2009
N/A
They were prompt and courteous.
Vince F.
May 2009
good service, good attitude, fair pricing and quick turn around time in ordering parts and coming back to repair. The repair man that came to the house was not only knowledgable, but polite and friendly.
Phillip C.
Feb 2009
Neil was very prompt when called, fixed the problem on the first visit and also provided advise on better viewing hookups.
Ann C.
Jan 2008
They were very good. Always responded back right away. Was promptly fixed and delivered. The technician sent was very nice, and knowledgeable. I highly recommend them.
Andrew S.
Jan 2008
Would call again
Licensing
Licensed*
Trade License Number
ELC.0192799-L5
Trade License Locale
CT
Trade License Expiration
09/30/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing
FAQ
Advanced Video Security LLC is currently rated 4.8 overall out of 5.
Advanced Video Security LLC accepts the following forms of payment: CreditCard
Yes, Advanced Video Security LLC offers free project estimates.
No, Advanced Video Security LLC does not offer eco-friendly accreditations.
No, Advanced Video Security LLC does not offer a senior discount.
No, Advanced Video Security LLC does not offer emergency services.
No, Advanced Video Security LLC does not offer warranties.