Bond-Bilt Garages Inc
About us
Additional service area: hartford, new haven, tolland, windham, litchfield, middlesex & new london counties
Business highlights
Services we offer
Garage doors & builders - garages.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 25% | ||
| 0% | ||
| 0% | ||
| 0% |
The Bad: Bond Bilt likes to get in quickly and get out quickly. Unfortunately, their speed resulted in some missteps. For instance, some of the heavy trucks ran over parts of my neighbor's lawn. No big deal, accidents sometime happen, however, instead of fixing the trenches left by the trucks, Bond Bilt was content to ignore those trenches until my neighbor complained. They did come fill the trenches with dirt, but it would have been much more professional if they would have recognized the damage and repaired it without being asked.
The B rating came from the garage door. I picked out a design that had some handles on it that made the garage look like it had several doors. When I came home and saw the garage, I noticed they did not install the handles and left a bag with the hardware in the garage, missing one handle. I called Bond Bilt and asked why they did not install the handles or leave detailed instructions how to do it. They said they leave them off and let the homeowner decide if he/she wants the handles installed. ...they could have just asked me. They did bring the missing handle, but did not install them on the door while they were here. I sent another email asking the handles be installed, but it never happened and I still have the handles in a bag.
In short, the overall garage is great. The attention to detail and going the extra mile to make sure everything is done exactly right is not part of their package. I'd certainly recommend them to build a good garage at a reasonable price, but I would hang on to the last payment until everything you want done is completed.
Licensing
State Contractor License Requirements
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All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing