RESIDENTIAL ENGINEERING SERVICES, LLC

"The member was not doing a construction loan. He had a Federal Housing Administration 203(k) Housing Rehabilitation Loan. The requirements for this type of loan as well as all fees are set by the federal government. My son and I are both FHA certified 203(k) mortgage consultants. We work together preparing the work package required for this type of mortgage. The member was also informed at the beginning that eityher on of us or both of us might show up to inspect the work as it was completed. The first time "I showed up" there was no paperwork to read (so I don't know why he said I didn't read it) - we were there to prepare the paperwork required for the member to secure a mortgage. Because the member changed his plan five times We had to prepare five separate work packages, and did not charge him for the extra work. A charged the member $100 for extra work that was necessary because the member changed the construction plans without approval. Such charges are permitted by the FHA. The bank did not deduct money from my pay. I am not an employee of the bank and neither is my son. We are independent FHA approved consultants. The bank does not therefore pay me. The bank is entitled to select their own consultant, and may use any approved consultant they wish. The member did not do ANY of our paperwork in any manner whatsoever. We would never permit it not only on an ethical basis but also because he is neither qualified or competent to do so. We did not change any documents after the member signed them. This is right out of the blue. The bank did not fire us - they merely assigned a different independent consultant after the member complained. We went above and beyond for him. We changed his work package five times and performed additional work that was necessary when problems with the approval of his mortgage arose - all at no charge. We never showed up unprepared and all of his paperwork was accurately and professionally prepared. I challenge him to produce one piece of paper we prepared that is not accurate. He obviously did not understand the process and did not understand the instructions given to him by the bank. He also was upset that we would not authorize payment for work that had not yet been completed. I consider his allegations to be unfair, untrue, and libelous. I strongly request that his complaint be removed because it contains statements of fact that are absolutely false and misleading. We continue to receive new work from this bank, so the bank obviously does not share the member opinion."