Pennell's Auto Center

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Take your ride here when you need repairs or even just regular maintenance!

I was impressed with how quickly they were able to schedule me in, and the thoroughness of their work. They performed all the basic services, checked my tires, and ran a computer check for a reading on my "service engine" alert. The car was ready in a matter of hours. While the engine light was still on, they were able to tell me what the problem was (something in the "evap" system) and to recommend a service schedule for addressing the matter. The car is running like a charm now - no more strange noises - and the follow up repairs to the evap system will be taken care of next month. Everyone was very pleasant and professional - despite the fact that I called them several times with questions on a busy Monday. I will definitely recommend them to friends and neighbors, and plan to go back to them again in the near future.

The last time I brought my car to Pennell's the problem was just a couple of bad fuses. They fixed it quickly as usually and the charges were minimal. I trust this business completely. On at least two other occasions they found minor problems and did not charge me a cent! Recently my son bought a used car and the seller could not get the back plate off, one screw just would not move even after trying with an impact driver. My son brought it to Pennell's and they not only removed the old screw, but the put two new bolt-type screws on the new plate, and they did it for nothing ... even when my son tried to insist paying them. How many garages do you know that are like these guys? I used to use Firestone ... never again.

Pennell's Auto Center handles all of our vehicles, both
personal and business.
We have been bringing them our car, truck and van for several years now.
They are prompt, thorough, professional and friendly.
Not to mention the cleanest Auto shop I was ever in!
Their customer service persons, Joeand Gina (the owners), Mike and Gabby are just
a pleasure to deal with.
They all really care about the job they do for you.
Make excellent
recommendations and if something does not need to be done they let you know that
too!
We are happy to continue our vehicles service and maintenance with them.
I trust them immensely and they have NEVER LET US DOWN!
Feel comfortable with bringing your vehicles to them.
They do an OUTSTANDING JOB!

They are very punctual and friendly. Their prices are very good. I would recommend them.

Dropped off the car, and was given an estimate (which ended up matching the final price.) They found and took care of the vacuum hose issue, and fixed the brake that was stuck. There was also a code for a bad manifold intake pressure (MAP) sensor which i'd asked them to look at, which they spent quite a bit of time on, even doing internet research, and not actually charging me more than the estimate, since this car doesn't seem to have that particular sensor, as there was nothing where the schematics said there ought to be. The engine then was able to pass emissions.
The point being that they went the extra mile, and only charged me for work actually done, using actual time (rather than Book Time, a practice employed by disreputable garages where, no matter how quickly a job is actually completed, the car is left on the lift until the alloted book time for that type of repair has passed. Similar to a lawyer's double billing.)

I had a very positive experience with them.