JACOZZI PLUMBING & HEATING LLC
About us
(203)866-1119 Norwalk (203)655-8155 Darien
Business highlights
Emergency services offered
43 years of experience
Services we offer
Air conditioning, Camera Inspection, Heating, Plumbing, Service contracts available, Sewer and Drain Cleaning, Under ground line location and excavation services
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.511 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 9% | ||
| 0% | ||
| 0% | ||
| 9% |
Showing 1-11 of 11 reviews
Ed I.
Jan 2016
unknown
Gretchen M.
Mar 2015
unknown
Response from JACOZZI PLUMBING & HEATING LLC
"It was a pleasure working for your family, the new bathroom looks marvelous. Excellent reuse of existing space. I wish many happy years with it. Contact me if you need any further assistance."
Patricia L.
Feb 2013
This company is a rip off. We still have the leak and Mr. Jacozzi stopped returning phone calls. He stole our money and its a shame he is still in business. the BBB did fine him but we never got anything back or the leak fixed.
Response from JACOZZI PLUMBING & HEATING LLC
"Please accept this as a response to the unfounded complaints of Member. Jacozzi Plumbing, Heating & Cooling ("JPHC") has been providing quality services since 1984 and has an excellent record when it comes to customer satisfaction. With respect to repair services, JPHC devotes substantial time and effort in first identifying the source of the problem and educating consumers about the nature of the repair, including potential repair options. Ultimately, the scope of work decision remains with the client. With regard to Member's situation, not only was the plumbing in her shower in poor condition, but it appeared that the tiles within the shower had also been contributing to her water infiltration issues and were in need of repair. As explained to Member, JPHC has never performed tile work nor would it attempt to perform this type of work. JPHC agreed to, and did, fully repair the plumbing issues that were contributing to her water leak. Member was advised that additional work from another contractor would likely be necessary. Both the Better Business Bureau and the Connecticut Department of Consumer Protection have found the complaints raised by Member to be unsubstantiated and have dismissed them without any adverse action taken against JPHC."
Sara H.
Jan 2013
He is dependable, contentious and he diagnoses problems thoughtfully that most plumbers would overlook. He is very smart. We have been using him for twenty years.
Brian T.
Jan 2013
A+
Beth K.
Dec 2012
A good experience with Jacozzi - expensive work for the drainage issue, but it was a problem we inherited with the house and had to have fixed, and I was willing to pay a premium to find a company who had camera inspection equipment. Tony was very professional and was very knowledgeable about the job he was doing and the equipment he was using (our clogs actually sent him to the repair shop, as his machine blew up after several hours on the job), and Chris was friendly and professional when he came out to replace the condensate pump.
Paul F.
Aug 2012
Everything went as he explained. no surprises! Thats good! I was happy and will use him again.
Patricia H.
Jan 2012
He is very reliable and honest. He seems a little pricey but he talks through the processes with me and I appreciate that.
Suzanne S.
Nov 2011
It was an expensive job. We thought the work went very well. The guy who came out was very professional. He most certainly seemed to know what he was doing. He showed up on time. If he was not going to be able to make it on time then, he used to call. We called him because we had a problem with a ceiling hot water heater, but he looked further into our plumbing situation and found some other problems. He corrected those all well. He didn't just come in and popped in a new water heater. He did a detective work. He handled the job and consult very professionally. It was a very good experience. I did choose him or at least have him come together to give an estimate because there was one review on Angie's list, which said that he was very good, but he was expensive. If we get a quality work and speak for ourselves, then we have quality for money. There is one more thing that needs to be done with the water heater and the boiler. He said he would do it in two weeks time, which is this week. He would come back to change the anti-freeze. I didn't know if there was an anti-freeze. I haven't heard from him yet.
Jodi S.
Jun 2011
I ahve never had to call him back b/c something was still not working properly. he gets it done the first time and it's done right. Mike Holmes would be proud. He has 'old school' ethics, but well versed with what's happening now in plumbing. i make the mistake of having a one stop shop guy redo my bath and now i'm paying the price. Its has to be completely redone and the only one touching the plumbing wil be Tony.
Homeowner
Feb 2006
MY OVERALL EXPERIENCE IS IF I HAVE A PROBLEM, AND I CALL THEM IN THE MORNING THEY WILL STOP BY IN THE AFTERNOON AND TAKE CARE OF IT. IT IS PROMPT SERVICE. I HAVE HAD PLUMBERS IN BEFORE, AND HIS PRICES APPEAR TO BE HIGHER THAN NORMAL. IT'S GOOD, PROMPT SERVICE.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing
FAQ
JACOZZI PLUMBING & HEATING LLC is currently rated 4.5 overall out of 5.
JACOZZI PLUMBING & HEATING LLC accepts the following forms of payment: CreditCard
No, JACOZZI PLUMBING & HEATING LLC does not offer free project estimates.
No, JACOZZI PLUMBING & HEATING LLC does not offer eco-friendly accreditations.
No, JACOZZI PLUMBING & HEATING LLC does not offer a senior discount.
Yes, JACOZZI PLUMBING & HEATING LLC offers emergency services.
No, JACOZZI PLUMBING & HEATING LLC does not offer warranties.