BARRETT BUILDERS LLC

Called for an estimate, owner shows up and throws out a number without getting up on the roof to see what the actual problem is. When I told him that it was going to be more involved he tells me he will send someone else to actually go up and take a look. No idea why someone would show up to give an estimate without intending to be thorough as this is a waste of my time. Sometime later I get voice mails from him and one of his employees with all the gloom and doom that they claim is my roof problems. But, I never actually saw anyone else. No one showed up and knocked at my door to ask permission to go up on the roof. Very unprofessional. Either they took it upon themselves to access my roof without asking me, or they made up an estimate without going up. I called and asked since I wasn't there to monitor, how do I know they didn't damage my roof? Owner gets all huffy, as expected. Not professional, even if I thought the estimate they gave was accurate, I would never hire a company that didn't have a basic understanding of what good customer service is. I would never just allow someone to come on to my property and wander around like that, it is very inappropriate and invasive. All the owner would say was that he told me someone else was going to come by to look at the roof.

We were very pleased with the work. The workers were very professional and considerate. They showed up on time and worked until the job was complete. And they cleaned up after themselves! I would definitely hire them again.

Went well. All the work was completed on time and on cost.

Arrived on time, gave me a quote, and set a date to do the work. Arrived and cleaned two of my roofs of mildew. Did a great job and the roofs look nice and clean. Would use them again

unknown

My roof had two layers of shingles with the top layer being more than twenty years old. Jim and his crew took the old layers off and put new fifty year shingles. The finished product looks so good and they were very professional and great to deal with. I would recommend Barrett Builders to any of my friends and family.

I live near many trees. My roof was discolored with dark streaks. Barrett understood that the roof needed to be treated carefully and delicately. They came out promptly and did a wonderful job, exceeding my expectations.

I did not rate them on price because I haven't compared prices. Jim returned my call the same day I called. He came out within a day or 2 to give me an estimate which I thought was fair. A week or so later someone came out and cleaned the roof, parts of which were extremely mossy. A couple of weeks later the zinc strip was installed on the roof that had the most moss. I liked that Jim was responsive, licensed and insured. He did a good job of explaining what they would do and the results we could expect. Also, he did not attempt to upsell; we asked for the zinc strip he didn't try to talk us into it.

The roofing did not last as long as was represented. The contractor did not accept responsibility for the material. The roof was replaced by another roofer.

All went well and promptly except for some delays due to bad weather.

The estimate was for $775 replacing all with seamless pieces. When they removed the gutters, they found severe rot on the fascia and showed me the damage. They replaced the fascia and primed and painted the entire run, not just the new material, as it hadn't been painted for at least 20 years. Then they installed the new gutters and downspout. They arrived early and ready to work. As usual, the entire crew was professional and responsive.

The main front room was built around 1984. The 3 windows (2 southern face, one northern) were already used when installed and likely from the mid-1970's, single pane. They were badly weathered and not very weather tight. The front door was at least 15+ years old- rusted out, sun damaged, etc. Not weather -tight or efficient. Randy scheduled the crew for 8:30am, and they were waiting for me when I came in at 8:00am. They replaced the door and all the windows. The only difficulty was with the age of the building- walls and windows out of plumb. They finished the final interior work on the windows on July 3rd. For the door, they made sure the new concrete sill was at an angle like a ramp so customers wouldn't stumble or trip. They finished around 5:30, having taken a short lunch break.

The job ended up being a little delayed, but it was weather related. They did exactly what they said what they were going to do, and they cleaned up after themselves. It was very good.

My proprty has a lawn approximately 20ft wide x 80ft long separating it from the next commercial parking lot. Cars often speed through my parking lot, across the lawn, and pop the curb to the next place. It can be very dangerous trying to walk in the parking lot. I decided to get the fencing materials and have Barrett install it while they were onsite for roofing a barn. Originally, they planned a split rail with posts sunk into the ground about 30 inches. When they began, they discovered an old farm building slab about 4 inches on average below-ground. They called me in to show me the problem, then we figured out that they could still raise a fence by using cinderblocks and concrete to hiold the posts. If any part stuck above-ground, I could mulch over it. So they dug down to the slab, set a cinderblock in place, then filled it with concrete and set the posts. The fence is fantastic- it keeps the cars off the grass and makes the property look really tidy. They took only a day to do this, braced the whole thing for about a week to let the concrete set and cure, then came back and pulled the braces off. The fence is still standing and looks great.

When we bought our house there was a leak in the garage. The original roofer said it was an old leak and replaced the drywall. Our inspector couldn't fine the source. We hired another local roofer who gave us a repair estimate of over $1200. The seller refused to kick anything back in the sale, but agreed to put $400 in escrow in case it leaked again within the year. Of course it did. When another leak started in the main house, we decided we had to spend the money and get the repairs done. We met Randy with Barrett Builders at a home show later that month. He came out a few days later to assess our leaks. It took him less than 5 MINUTES to locate the garage problem! AND he repaired that and the problem in the ridge vent for $300.00. We have had no leaks since, despite this autumns torrential rains. We also asked Randy to reinforce our upper level deck. We had several problems and he went over various solutions with us. He came out with a 2 man crew and carefully went over the details with them. The work took about 3 hours. They were careful and thorough. They cleaned up completely before they left. We provided the lumber and the work cost just $185.00. We are extremely happy to have found Barrett Builders and are looking forward to more projects with them in the Spring.

His name is Jim Barrett. He did a really good job. I liked him. He was really easy to work with. The work was of excellent quality. I have had him install new gutters once before. I don't know if his price was high or not. I really don't have a comparison for it.

The barn was roofed in the past 10 years with a sandwich of OSB and 4in thick foam spiked onto the original shingle roof, then roll-roofed on top. The foam was supposed to be insulation, but the OSB began to rot and delaminate. The edges were concealed with thin boards, then the shed added after. The shed's roof was made semi-even with the barn's thickened roof. None of this was normal construction method (or had permits pulled). Once the old roof material was removed and the foam exposed, the crew took off the foam. That was when they found the shed roof was now about 6in higher than the barn, so they fixed the slope so the water wouldn't collect, then laid new plywood and roofing material. In spite of pouring rains, the job took about a week in between shutdowns. Any surprises or glitches were brought to my attention immediately and the most econimical solutions worked out. Very professional, clean, and polite. I called them in to demolish an old shed and will have them back to install fencing. They are my go-to guys for contracting, they are that good.

Very honest builder. He gave us a quote and when the work wasn't quite as extensive as he thought, he submitted a bill for less that the original quote. The work was good.