
L A Barnaby & Sons Inc
About us
LA Barnaby & Sons has been serving the areas of Fairfield & New Haven County for over 70 years. We have always prioritized customer satisfaction which has resulted in an A+ rating with the Better Business Bureau. Our specialties include: roofing, siding, windows, doors, decks, gutters & all types of carpentry services. We are GAF Master Elite Roofing Contractors as well as CertainTeed 5 Star Green Vinyl Siding contractor. Call us for a free estimate!
Business highlights
Services we offer
Roofing, carpentry, decks, doors, gutters, insulation, siding, skylights, windows, null
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings | 
|---|---|---|
| 89% | ||
| 7% | ||
| 4% | ||
| 0% | ||
| 0% | 
The quality of the roof work itself seems fine, but the things that went with it were not so fine. I have an L-Shaped ranch, so there was a lot of roof to do. However, they only came with a two man crew, so it took longer to finish than I expected. Couple that with two "weather days" where it never rained before 7PM, and a holiday weekend, and it was nearly two full weeks before my roof was completed.
The workers did a horrendous job cleaning up. As they were leaving they saw me picking up several large pieces of roofing material off of my front lawn, and stopped to take them from me and put them in the dumpster. There was a significant amount of debris left on my bilco door, and I have been picking up roofing and nails for the last month. I fortunately found several nails on my driveway before my car tires did.
Moreover, I discovered that the workers had not cleaned the roofing material from my gutters after completing the project. Yesterday was the first significant rainfall we've received since the project was completed, and I noticed one of my gutters was overflowing. Today I went up to check it out, and found that the back gutters were clogged with large amounts of "dust" from the roofing material. I was able to easily clear that in about an hour. I then went on to check the other gutter sections on my house and discovered them filled with shingles, plastic wrap, nails, and other roofing material.
Unfortunately, the gutter that was clogged was located directly above my basement bilco door and has caused some water in my basement. When contacted, the manager at Barnaby was very willing to send someone out to clean the gutters, and I am confident that they will come promptly to do so. I just wish it had been done properly the first time so the water in my basement could have been avoided.
in addition, during the course of the project there was some minor damage caused to my garage. A fairly deep scratch about five inches long. When I showed it to the manager he was very willing to work to repair that damage. He came out twice to attempt to fill it and paint. He was not able, however, to get the paint to match the garage door. Granted, the door probably has not had a fresh coat of paint on it for many years. While I understand that to the Barnaby Company it isn't fair to freshly paint both garage doors so that they match due to a scratch of that size, it also is not fair to me that the first thing guests see when they pull into my driveway is a blatantly discolored patch on my garage. I imagine that if someone damaged their garage door and then repaired it with mismatched paint, they wouldn't be satisfied. Every time I come home I am reminded of the lack of care they took for my property when performing this project.
My final issue with their work was that they didn't realize there were three layers on my roof, so after a day of work I was informed that I would need to pay more in dumpster fees. I completely understand that three layers of roofing costs a ton (pun intended) more to dump than two layers, but this seems like it should be something that is discovered when giving the initial quote. Though, to be fair, no other vendors mentioned this to me either.
While the work itself seems to have been performed well, and the manager has been mostly responsive to my issues, given the lack of cleanliness and lack of care and respect to my property, I will not be using L A Barnaby for future projects.
The job is now finished and they were great to work with. This was no small insulation job. I have a very large attic and they spent a day and a half just prepping it before the insulation was added. On the third day, their crew came and filled my attic with fiberglass insulation to an R-Value of 49. My home is now much warmer as I am not heating the outdoors!
I am very happy with their service and workmanship. Their guys were professional, neat and friendly too which makes the whole ordeal much easier. I would certainly recommend L..A. Barnaby & Sons to anyone who's looking to do insulation. I will call them back when I am ready to have new windows installed and siding put on since they do that too.
His workers were very good, on time every morning and even worked on Saturday and partial on Sunday because they wanted to finish the job. They cleaned up the yard after every day. They also installed new gutters which seem fine. The price was lower than another price I got from someone else, and also a few neighbors in the area used this company, and that is how I got their name.
Only one thing happened after the siding was installed, I saw a small piece of siding one day in my driveway. It seems that a corner piece was not attached well, I made one phone call explained to the office what happened and they came right over to fix it.
Licensing
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