This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro
Back In Action Carpet Service, LLC
Carpet - Repair, Refasten, or Stretch- For Business,
This pro has maintained an average of 4.5+ star throughout their time with Angi.
About us
Back in Action Carpet and Handyman Service, LLC should be your top choice for all of your flooring repairs / installations as well as all of your home improvement projects. We have Over 40+ years of experience which gives piece of mind to our customers that the job will be done right the first time.
Business highlights
Emergency services offered
45 years of experience
Services we offer
Any and all home improvement projects, Residential / commercial carpet and flooring, Sales,Service, Repair, Installation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Reviews
4.8317 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 63% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 317 reviews
Rob B.
Jun 2025
Carpet - Repair, Refasten, or Stretch- For Business
I?ve had the pleasure of using Bob on several occasions, from stretching w/w carpet, repairing my hardwood floor and just recently installing a staircase carpet runner. As always, his response was timely, offering to stop by same day to evaluate the job. As busy as he was , he fit us in within days, which gave us the opportunity to remove the existing carpet & prep the staircase for the new runner. The installation went smoothly with Bob completing the work w/in two hours, and we?re thrilled w/ the results. He?s the best ! Thanks Bob!
Richard L.
Jul 2024
Found Bob Rotonto by seeing his truck. Had good reviews. Hired him to replace old Pergo bathroom floor with porcelain tile. Very responsive, reasonable pricing, excellent work. Great attention to detail. Highly recommend.
Bruce C.
Mar 2024
He was responsive, came when he said he would and did a good job.
Jean D.
Sep 2023
I had less than a week to replace the carpet in a rental home before a new tenant moved in. I called Bob - he answered his phone immediately, came out the next day to measure, returned the following day with samples and had the job completed in less than a week from the day I first called. He is professional, reliable, easy to work with and the carpet looks great ! highly recommend Back in Action Carpet!
Doreen K.
Jul 2023
Quick response when I contacted. Very professional. Did a fantastic job fixing the carpeting on our step. I highly recommend.
Alan G.
Nov 2022
Helped me out on short notice, was very pofessional, left the room in clean condition, and pricing was fair
Arthur L.
Sep 2022
Great job very professional service
Johanna H.
Apr 2022
Got back to me very promptly. Came the next day. Very professional and friendly.
Wayne W.
Mar 2022
Very professional. Did a great job. Guaranteed work for a year
Peter S.
Mar 2022
My guy was really terrific.. I would recommend him...
Jim L.
Mar 2022
Did a great Jon
Joanne W.
Oct 2021
Bob was very helpful and knowledgeable about carpets maintainance.
Elizabeth F.
Jul 2021
Robert was on time and communicated clearly what needed to be done for the project. He came when scheduled and bashed out the job with his assistant in the allocated time. He had a clam and positive attitude, that helped in my choice of who to pick for this job. He is also a handyman and I will be connecting with him in the future for other "little" jobs.
Peter M.
Apr 2021
Great
Ellen E.
Aug 2020
Wow. I called Robert that morning and when I returned home from Work, he has already come by the same day and did an amazing job repairing my carpet. I spilled bleach all over my carpet and he called immediately came that day, and was as nice and respectful as can be. True professional and extremely talented. I had called 4 other carpet repair people before that never showed up or never called back. I highly recommend this company.
Joel M.
Jul 2020
He is also a handyman and helped us out on other projects as well. More importantly, he called as soon as we listed the request, and he showed up as promised and on time. Great guy. I wish there was a sixth star!
Dorothy J.
Jun 2020
Great job and caring person.
Jane F.
Feb 2020
Very quick response to late afternoon request for estimate. Came the next day, estimate acceptable, work completed at that time. Got those humps in the rug stretched out, wish we had called earlier!!!
Al H.
Feb 2020
Very friendly, kept me updated on his arrival time and did a very nice job for us.
Daniel Y.
Nov 2019
Bob was great, a true professional who knew exactly what he was doing and took care of my job very efficiently and for a fair price.
Karen P.
Oct 2019
Bob came quickly. The price was fair. He was very knowledgeable and helpful and I would definitely use him again
Suzanne C.
Oct 2019
I called for repair in the morning and he was able to come the same day in the afternoon.
Terrance B.
Sep 2019
Friendly and courteous. Gave me very helpful suggestions. Will use him again!
Mady G.
Sep 2019
Fast Service. Extremely knowledgeable of carpet needs and repair.
John L.
Sep 2019
Bob arrived earlier to accommodate our needs, He assessed the task, immediately began to work on the matter & completed the task in one hour. Bob has an excellent demeanor, is respectful & a consummate professional.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing
FAQ
Back In Action Carpet Service, LLC is currently rated 4.8 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Yes, Back In Action Carpet Service, LLC offers free project estimates.
No, Back In Action Carpet Service, LLC does not offer eco-friendly accreditations.
No, Back In Action Carpet Service, LLC does not offer a senior discount.
Yes, Back In Action Carpet Service, LLC offers emergency services.
Yes, Back In Action Carpet Service, LLC offers warranties.