FED EX KINKO'S OFFICE & PRINT

I live in Texas and will probably never meet or use the FedEx Print and Ship Office in Stamford, Connecticut at 980 High Ridge Rd again. I am in no way connected to FedEx. Shaeron and her team at the High Ridge FedEx did a superb job packing and shipping 8 large, heavy boxes of very fragile astronomical equipment to me in TX. Not a single item was damaged during shipment. I purchased a big telescope, heavy high-precision mount, electronics, and ?Extras? on eBay. It was an estate sale in Greenwich, and the eBay listing said ?Local Pick-Up Only.? So, I hired a courier in Greenwich (Deliverease) to pick up and deliver the items, and then I searched for a shipping office in the area to pack it well. A manufacturer of one piece of equipment in Ontario warned me to ship it only by FedEx Ground. Don?t send it by air or by any other carrier, he said. FedEx Ground was the only dependable way that he consistently shipped his equipment without damage. When I described the job to the FedEx office in Greenwich, I was referred to the huge FedEx World Service Center hub a few miles north in Stamford. Sounded reasonable. I spoke to someone at the World Center about packing assorted fragile items who said, ?No problem.? The day before courier pick-up, I called the World Center again and was referred to the shipping expert named Linda, who informed me that the World Center does NOT pack! She recommended the FE Print & Ship on High Ridge. Thanks to Linda, I narrowly dodged a bullet. I called the High Ridge Rd location and found a concerned professional on the other end of the phone: Shaeron. I emailed instructions about how to double-box certain items and told her to, ?Take your time and pack it right.? I had no idea that ?Extras? would include so many items, so much fragile glass. Shaeron and crew packing everything over several days. She called me several times with questions and an estimate. My instructions were followed to the letter. Everything, including items I had not described, was packed thoughtfully and with care. It took 2 to 3 hours for me just to unwrap everything. Owing to the weight, shipping was not cheap, but her packing charge was quite reasonable. If you have fragile items that need packing, my advice is to not be in hurry. Let them know they can take the time required to pack it well.