
Artizon Construction LLC
About us
5-TIME SUPER SERVICE AWARD WINNER! We specialize in additions, kitchen & bathroom remodeling, basement & attic finishing, roofing, siding, decks, porches, windows, doors, and whole house renovations.CT License Number : HIC-611067. Westchester County License Number: WC-21333-H08
Business highlights
Services we offer
Additions, attic finishing; decks, basement finishing, bathroom remodeling, doors, kitchen remodeling, porches, roofing and siding., whole house remodelingrenovations, windows
Amenities
Emergency Services
Yes
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
89% | ||
7% | ||
2% | ||
2% | ||
0% |
We are so happy with our decision. It was a challenging project. Wil delivered on time (even though unforeseen setbacks required some late nights); and the work is top quality. Wil answers his phone, he follows up, he shows up when he says he will, he cleans up after himself. You don't see that every day.
The company's initial estimate is a "base case". Complications and extras will cost more. Overall, we paid a reasonable price for some excellent work.
We will have Wil back for future projects.
We were very pleased with the result.
Pricing was good on both projects.
Quick response to all calls.
Work performed neatly and efficiently leaving the projects well done.
Lazo takes his work quite seriously and aims to please!
"Thank you for your feedback. Our everyday goal is to offer an even better service than we are known for. This helps us be better. Thank you."
"Thank you so much for your feedback!"
Full disclosure - the finished project looked great. However, there were a number of issues and caveats that arose which would prevent us from using Artizon in the future:
1 -- Work was schedule 6 weeks in advance to ensure it would be completed before a large party we were hosting.
2 -- Artizon no longer has carpenters/laborers on staff, they sub out all activities.
3 -- Initial sub-contractor used by Artizon for demo of old steps/porch were nice folks, but never on time and often absent.
4 -- That same sub also did initial foundation / construction work for NEW steps/porch.
5 -- They took short cuts which led to supports and fittings for new porch being in the wrong place.
6 -- Above included NOT putting any supports under the wheels of the dumpster to protect the driveway (big dents left)
7 -- They also made errors in the initial framing of the porch structure.
8 -- After talking with Artizon, initial sub was replaced with new sub, but again availability was an issue.
9 -- Once the 2nd sub got going on the job, slow and steady progress was made with a few minor errors along the way.
10 - During the entire process Artizon representative chiefly came to job site when called with an issue or looking for payment.
The finished product looked great and was well constructed but had a number of short cuts and omissions which were bothersome. All previous jobs we had done by Artizon were completed with no detail left undone. This latest job had numerous small details left undone and when we asked Artizon about how these would be completed, we were quoted rather high additional costs.
The price of the job was fairly reasonable based on the work to be done. However, the attempted nickel and diming for additional funds was annoying and uncalled for:
A) The attempt to obtain $450 for an extra dumpster because Artizon misjudged the about of rumble from the old steps/porch.
B) When asked if our driveway would be repaired due to the damage done by overweight dumpster, Artizon shrugged.
B) Leaving the tops of the replacement columns completely open to the weather (not filled and caulked).
C) The attempt to obtain an additional $500 to paint the columns and do the touch up / priming / painting around banisters, etc.
It is understandable that business models need to change over time and that costs incurred must be carefully managed. But when these steps directly interfere with the level of service received and the confidence that a client should have that the job will be done accurately and on time, then that new business model will not work for very long.
"Thank you for your feedback. Our everyday goal is to offer an even better service than we are known for. This helps us be better. Thank you."
Beyond the quality, which I feel was really superb (every piece of molding, every window, every sill, one cannot even see a seam and everything appears level to the eye even though the ceiling and floor he had to deal with were not), some other aspects of his delivery were extremely noteworthy: First of all, he held to schedule on what was a 3 month project. (My alarm contractor [who was separate and who had to come in when the framing was in but way before job completion, when he then had to return to finish], remarked to me how incredible he thought my contractors were. He had not expected to be called back to complete his work for another 6 months! He also remarked on the job's quality.) Secondly, from the beginning, he isolated the area of work -- both from the rest of the house as well as from the other areas of the lower level that were finished. He put down tarps and put plastic sheets up on the walls that covered everything and preserved all existing areas, including carpeting, wood work, etc. such that his work -- to the extent humanly possible -- did not impact the rest of the house or the other areas of the lower level that he was not touching.
He and his team were great to work with and discussed all the options with us before doing anything -- every detail, e.g., how the tiles would be laid, etc.. He was not the least expensive contractor; but, his work showed extreme quality and was very much worth what we paid.
"Thank you so much for your feedback. You were one of the best homeowners we have worked for and we look forward to the next project."
Licensing
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