WINTERBERRY IRRIGATION SYSTEM

This review pertains to their irrigation department. I do not have any experience with their landscaping or gardening services. For irrigation they are the absolute worst-run company I can imagine. Every time my wife and I schedule a system start-up/winterization with a Jason Dudgeon who does not seem to understand the concept of an appointment. Invariably, and I mean every time, the technician is not at my house anywhere near the time slot and we get a snarky email about 2 hours later asking why we are not present (we are at work). I understand it's not exact but we wait over 30-45 minutes past the appointment time and not once has anyone come anywhere near that window. The same thing goes with regards to winterization, the communication is flat out terrible and their staff is completely unprofessional. We were told to shut off the water and the timer, and did so as discussed, and then we are told that something is not shut off correctly and we leave work just to find out that everything was in fact done properly on our end and they just wasted our time again. I would like to use a few choice descriptors for this unfathomable lack of comprehension but I will keep it professional for this review, which is more than I can say about the company. This has to be flat out the worst irrigation company in this area and you would be better served using another vendor (as we will be after being locked into this one by our builder).