Air Temp Mechanical Services
About us
Air Temp Mechanical Services, Inc. We screen our employees for your safety and peace of mind. Employees are screened by Choice point. Why Should You Choose Air Temp Mechanical Services, Inc.? We provide 24 hour emergency service! Member of the Hartford, Connecticut Better Business Bureau We service the entire Hartford area! We'd love to provide you with a free estimate for your Heating and Air Conditioning project! Financing options are available to help you with your Heating and Air Conditioning project Our Uniformed Employees are focused on your satisfaction We are insured for your protection. We are licensed! Air Temp Mechanical Services, Inc. is a full HVAC mechanical contractor specializing in heating, air conditioning, commercial refrigeration, controls, ductwork and ventilation. At Air Temp, We have the experience and follow through to maintain and service a wide range of heating, ventilation and air conditioning systems. Our commitment to fast and reliable service is unsurpassed. Either for your home or business, you will always get a professional technician who is committed to solving your HVAC problems. Whether you are in need of service, repair or new installation we have the skills and equipment necessary to make sure the job is done right the first time. We specialize in custom installations through Trane. As a leader in the industry, Trane has delivered dependable, high-quality heating and cooling products. They are designed to serve a broad range of residential and commercial applications. If you are not already a customer, Air Temp is ready for you to join our family of happy customers who call on our services whenever they have a need. We offer planned solutions to help you lower your energy bills, 24-hour emergency service and state of the art equipment. We also help deliver relief to those with allergies by researching the problem and implementing solutions to improve the quality of the air they breathe. Ask about our Angie's List customer specials. We accept: Cash Check Offer Financing
Business highlights
Services we offer
AIR HANDLERS, AIR QUALITY SYSTEMS, BOILERS, COILS, COOLING SYSTEMS, DUCTLESS SYSTEMS, FURNACES, FURNACES, GEO THERMAL, HEATING AND A/C SERVICES, RADIANT HEATING SYSTEMS, SOLAR, TANK LESS HOT WATER HEATERS, THERMOSTATS, WATER HEATERS
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
55% | ||
9% | ||
27% | ||
0% | ||
9% |
Shortly after posting this review I was contacted by Pete Sagar, Air Temp's Residential General Manager. We discussed my current contractual billing dispute and he agreed to honor their contract at the flat diagnostic rate of $54.00. Mr. Sagar apologized for any inconvenience this had caused and even offered to come out to my home and discuss this issue in person. Mr. Sagar mentioned that although Air Temp's service contract had changed recently, my contract should have been grandfathered since it was accepted with the previous terms. I was impressed regarding Mr. Sagar's professionalism and exemplary customer service.
Original Review:
Problems with service contract:
AirTemp was called because I noticed that the indoor air handler units were making a snapping noise. After 1.25 hours of and quot;diagnosisand quot; the technician determined that it was normal operation (after calling the Mitsubishi tech support line). I was initially sent a bill for 123.75 plus tax. I have a signed service contract (contract cost $125/unit) which clearly indicates $54.00 diagnostic fee, does not indicate hourly fee. However I was charged $99.00/hr, and when I called I was told I had an old contract but they will honor it. New bill arrived, and I was charged 78.75 plus tax. After calling with this bill, I was told then new charge was $54.00 for the first hour then $99.00/hr thereafter, clearly not indicated in the signed contract. They lost my future business over $24.75.
Licensing
State Contractor License Requirements
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All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing