LG Remodeling

We contracted with LG for a one room extension (only). The scope was fairly simple, as plumbing and gas were NOT included on this project. Due to the company's negligence, lack of accessibility and disorganization, the project encountered numerous issues which led to insurmountable delays. The contract indicated a 120-day timeline, this project took an unacceptable seven months to complete. Some examples of LG's dereliction include: 1. Ineffective subcontractors. Three of them (gutters, flooring, mason) were replaced after extended periods of haplessness. 2. Lyman Gilbert, the principal of LG, was constantly unavailable or unreachable while issues occurred on-site. Lyman was on vacation often throughout the project and did not return calls or texts. 3. Re-work was constant, leading to further delays. 4. The subcontractors that did complete work were rude and lacked integrity. 5. LG lacks expertise in several areas, most importantly HVAC. I have never filed a complaint like this before but LG’s performance was so egregiously unsatisfactory, I feel compelled to warn others before they commit to a similarly dysfunctional project. I regret choosing LG for this project and would like to warn both prospective clients and architects against using LG in the future. The frustration and hardship inflicted on my family due to LG's negligence will leave scars for the foreseeable future. Instead of enjoying the new addition to our house we will instead be reminded of LG's flagrant futility and mistreatment.