Bailey Home Improvements LLC

Alex and his crew just replaced our roof and while I was a bit concerned when I noticed a couple of things that weren’t quite right Alex responded to each and every issue and took care of every one of them. I got like four quotes. Alex was the only one that showed up with a book of materials that explained his track record, what he would do, the variety of choices, and he provided a clear written estimate and warranty. Responsive. Does what he says he’ going to do. Always showed up on time when he said he would. Very professional. I highly recommend him.

The project went very well and they were punctual, professional and did a very good job. Price was also very affordable.

We're extremely satisfied. We hired Alex Bailey as the contractor for our roofing job because of his straight forward professional presentation and fair price. The true test of a pro is when a problem arises and Alex came through with flying colors. We ordered a skylight with special glass but the supplier delivered it to the wrong house and it had already been installed there. Alex calmly pursued this until he found one available for the next day, when it was promptly installed and the roofing completed. Very easy to work with.

Great. As stress free as getting a new roof can get. Professional, solid job, honest. No surprise extra costs.

Pros  <br />*Alex Bailey was very professional, patient, and helpful  <br />*Accommodated my hectic schedule and responded to all my emails and phone calls in a timely manner (very easy to contact)  <br />*everything agreed upon in the proposal was provided and/or completed (including the price and completion time) *despite poor weather Alex was able to reschedule my job to a convenient time and get it completed without sacrificing quality *5 year craftsmanship warranty Cons *none? Other *alex stopped by during job but does not personally work on the roof -he subcontracts roofers *I paid 1/3 deposit upfront and rest after job was complete *my first time hiring a contractor to do work on my home - I am very pleased with the results and would hire him again *Alex provided the lowest quote- besides his quote I had prices ranging from 8k-13k+  <br />

All work completed to our satisfaction, within time allotted and at reasonable cost.

When his workers arrived they went right to work, laying tarps to catch the shingles.  The workers were as neat as there job allows.  Some workers stayed on the ground cleaning as the others removed shingles.  To sum it up, The workers were organized, hard working and very professional.  They removed our old shingles, replaced some plywood panels, and put on our new shingles. they worked quickly and professional.  Great Job!   We will be using his services Spring 2016 to replace the siding on our home.

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The job basically went OK with a few issues but nothing major. They were done in a day as promised. The clean up after was sub-par but not an issue. The first issue was that there was nail pops in my upstairs ceilings. Alex came to look at it and said he's never heard of this before. In talking to other roofers and sheetrock installers, they literally laughed and said this is very common. My issue was I feel that people should be warned of this.My house is a cape that the ceilings run along the roof lines with no attics or space between them. So as a conscious professional, I feel that this should be disclosed to clients as a possible issue. But to be told its never happened I feel was a cop out and instead of offering any apologies or acknowledgement I was told I was trying to cheat him out of money. The second issue was a shrub was damaged in the process. When he was at the house he told me it probably happened when they were removing the old roof. He asked what I wanted to do and I said we can wait a few weeks to see if it comes back. After it only got worse I emailed him regarding it. His response was it was like that a long time and I was lying. I told him I have before pictures with his dumpster in the driveway showing it was fine and reminded him of the conversation we had regarding this issue. I asked for a call back to discuss and to date he has not returned  any phone calls or emails that have been sent to him. Had I not had any issues after the fact, I would have given them a "recommend". But the total lack of courtesy and integrity will lead me to give them a "not recommend". As a customer, I feel that even if we can't come to an agreement I should always be treated kindly and professionally and I did not feel this after the intial sales pitch.

Showed up on time very professional answered all my questions explained what problems were so I could understand performed work quickly and neatly very important to me I call him for all my questions and problems now.