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VALLEY AIR CONDITIONING & HEATING, INC

Heating and Air Conditioning

About us

We accept Master Card, Visa and Discover Card. We are locally owned and have loyal employees who have been with us for years. We are a member of the CT Better Business Bureau with a rating of A+. We are a Trane Comfort Specialist with an average customer satisfaction grade of 100% at the time of this listing (May 2013). Trane financing through Wells Fargo is available on Trane equipment installations.

Business highlights

37 years of trusted experience

Services we offer

Heating & Air Conditioning Installation & Service. We design, install and service ducted heating and cooling systems. New homes, existing homes, additions, alterations, finished basements, central humidifiers, thermostats, wifi thermostats, indoor air quality, electronic air cleaners, maintenance programs, conversions for oil to gas or propane heat. Call us if you have any questions for anything not listed here and we will answer your questions.

Services we don't offer

We do not sell oil or propane. We do not do oil burner tune ups or any boiler work or plumbing.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
0%
3
0%
2
14%
1
14%


Rating CategoryRating out of 5
quality
4.9
value
3.6
professionalism
4.9
responsiveness
4.7
punctuality
5.0
Showing 1-7 of 7 reviews

Rosemary R.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Perfect. This is a great little company, family owned, responsive, and they know what they're doing. There's no run around. We just had some work done and I know if they had replaced the pump I never would have known I didn't need a new pump, which I thought I did. Brian came out, checked the system out and was honest and told me I did not need a new pump and didn't want to replace it. How many companies would do that? A year or so ago Brian, the owner, found a very inexpensive fix for the unit freezing up where another company wanted to replace the unit which would have cost thousands. It cost us less than $25.00. Great company. I highly recommend them. Pam runs the office and she is responsive, knowledgeable and very helpful. It's all good!
Description of Work: Serviced the air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frances V.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed central air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Donald C.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed ductless VAC and heat pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Peter R.
12/2013
1.0
heating & air conditioning/hvac
  + -1 more
Valley Air furnished written estimate for $1,470 plus 6.35% tax which I accepted assuming the job would involve substantial rewiring and that final bill would be for |time, materials, G&A costs + a reasonable profit. Invoice was same as estimate. A subsequent telephone inquiry stated that their final invoice was the same as the estimate.
Description of Work: |Job accomplished in 2 hrs (including travel time) and included the cost of (2) digital |thermostats and (1) zone controller which retail online for less than $450 for the three items..

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$1,506.98

Thomas F. K.
07/2013
2.0
heating & air conditioning/hvac
  + -1 more
Valley had excellent response time and were courteous. However I found the price quote for a replacement to be unreasonablty high. I looked online and saw many discussions regarding price, all generally in the $2,000 to $5,000 range.
Description of Work: My A/C died, I called Valley and they were able to come right out that day. They told me that my compressor died and was no longer available for the unit. They told me I needed to replace the entire heat pump and the cost would be $7,182. I sought a second opinion and was told that while the exact model compressor was no longer available, I could replace it with something similar. They also quoted me $2,900 to replace the heat pump.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$85

Thomas G.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
They are great; fine. I have a maintenance contract with them for our new gas furnace and air conditioning system. They are very responsive and, basically, I can always reach them. It is a family-owned company and is pretty good.
Description of Work: I purchased a new gas furnace and central air conditioning unit from Valley Air Conditioning & Heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael F.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great experience. Mark came out and gave a very thorough inspection of my house & ducts, and provided a clear and detailed proposal on exactly what he recommended along with scope of work. They were not the lowest cost option but felt most comfortable with them for the job and decided to go ahead with them. Within a week ( my old furnace was dying) they had town approvals and were already installing the new furnace and AC unit. On the day of the job the site leader very clearly explained all work to me before it was performed and asked for confirmation on many activities to insure it was being done as I wanted. At the end of the day they did a great job cleaning up as if they had never been there, except with a new furnace in place.
Description of Work: Removed an old oil furnace to converted to a new gas heat furnace, and installed central air (forced air). Also added a cold air return duct.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Response from VALLEY AIR CONDITIONING & HEATING, INC
[member name removed]: Thanks for a wonderful review on Angie's List. We are so glad you are happy with your new system and we appreciate the review. It was a pleasure working with you and we look forward to working with you over the coming years with our maintenance program. Your review is greatly appreciated!

    Contact information

    129 WEST ST, Simsbury, CT 06070

    www.valley-air.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Heating and Air Conditioning

    FAQ

    VALLEY AIR CONDITIONING & HEATING, INC is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    VALLEY AIR CONDITIONING & HEATING, INC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, VALLEY AIR CONDITIONING & HEATING, INC offers free project estimates.
    No, VALLEY AIR CONDITIONING & HEATING, INC does not offer eco-friendly accreditations.
    No, VALLEY AIR CONDITIONING & HEATING, INC does not offer a senior discount.
    No, VALLEY AIR CONDITIONING & HEATING, INC does not offer emergency services.
    Yes, VALLEY AIR CONDITIONING & HEATING, INC offers warranties.
    VALLEY AIR CONDITIONING & HEATING, INC offers the following services: Heating & Air Conditioning Installation & Service. We design, install and service ducted heating and cooling systems. New homes, existing homes, additions, alterations, finished basements, central humidifiers, thermostats, wifi thermostats, indoor air quality, electronic air cleaners, maintenance programs, conversions for oil to gas or propane heat. Call us if you have any questions for anything not listed here and we will answer your questions.
    We do not sell oil or propane. We do not do oil burner tune ups or any boiler work or plumbing.

    Contact information

    129 WEST ST, Simsbury, CT 06070

    www.valley-air.com

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM