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JONES PLUMBING & HEATING

Services we offer

HOT WATER BOILERS, REMODEL JOBS., SERVICE PLUMBING WORK. HOT WATER HEATERS

Reviews
4.516 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
13%
Showing 1-16 of 16 reviews
Matthew M.
Jul 2024
1.0
$400
Chris came this morning. Had looked at the issue and gave me a price. Went to the store to get the parts put them in then when I took a shower it wasn't fixed so I called no answer. Texted he said to call him. Said he would be back wouldn't leave me hanging. This evening I text him after not hearing from him for 8 hours. and he texts me after I text him(not even have the common courtesy to call) saying he won't be back to do the job cause he refuses to work in mold (caused by the leak I hired him to fix) and cause of cats. Very unprofessional wouldn't recommend this guy at any cost. $400 later and the issue is now worse!.

Dominic C.
Oct 2017
5.0
Yes, I recommend this pro
It went great. Chris was done in no time. I was very please with the outcome.

Dominic C.
Aug 2017
5.0
Yes, I recommend this pro
Chris and his crew mudded the base in place; completed the rest of the plumbing in a timely fashion while being very aware of keeping the area clear and clean. Chris and his crew were very friendly and polite. They always wiped their feet each time they entered the house. They were surprisingly done with job in only 3 hours. I will definitely use them again in the future.

GAIL B.
Feb 2017
5.0
Yes, I recommend this pro
.

GAIL B.
Feb 2017
5.0
Yes, I recommend this pro
He was responsive.

Glen G.
Feb 2017
5.0
Yes, I recommend this pro
$175
He had all the tools and parts to fix the leaking valve and toilet. I supplied the push drain (special order item). Extremely courteous and always arrives on time. Have been a customer for over 15 years and never had any issues. Has shown up on at least 5 occasions when I had an emergency (broken pipe, broken shower valve, broken outside pipe to sceptic tank) and fixed the problem immediately or got a patch in place until more extensive fix could be done. I am and will continue to be a customer for life.

ELLEN C.
Sep 2016
5.0
Yes, I recommend this pro
$160
Very well. Chris returns calls promptly and does high quality work at a competitive price. Very professional.

Leigh C.
Oct 2015
5.0
Yes, I recommend this pro
$160
Called and left a message with his assistant/service.  He called back within 5 minutes, and he was at my house within 20 minutes.  Within an hour of my first call, both pipes were fixed and the showers were functional again!
I only say it was a bit pricey for how quickly he was able to do it, but he did provide parts and fixed it much faster than I could have imagined.  This was definitely better than I could have hoped for.

Laurence R.
Nov 2014
1.0
unknown

Stephen K.
Oct 2014
5.0
Yes, I recommend this pro
$100
Originally called for leaking shut-off valve, but he said didn't need replacing just adjusting. Replaced cartridge for same faucet that cause leak from faucet head. I've used him in the past and he is always fair to work with and will tell you exactly what you need and not more.

William W.
Oct 2014
5.0
Yes, I recommend this pro
$212
Chris was terrific. He was responsive, very punctual, professional, and knowledgeable. He was here a little over an hour and fixed 2 very tough problems. We would definitely use him again.

Anne C.
Feb 2013
5.0
Yes, I recommend this pro
$90
It went very well. He did good quality work that has held up very well. Price is average. Plan on using this company for any plumbing issues in the future.

John W.
Oct 2011
5.0
Yes, I recommend this pro
$300
Chris is very knowledgeable and honest. I would always call him first for all my plumbing needs in the future. He's responsive and his prices seemed very fair to me (as far as plumbers go, anyway).

LISA H.
Sep 2007
5.0
Yes, I recommend this pro
$75
These guys were so reasonable on their prices. They were also helpful solving the mystery of water on the floor of the bathroom. I was for sure that there was a leak behind the toilet. They looked it over very well and told me there was nothing wrong with the toilet. I have to chuckle now because the culprit of the problem turned out to be our kids. They weren't closing the shower curtain all the way when they showered.

LISA H.
Feb 2007
5.0
Yes, I recommend this pro
$106
He was great he came the very next day fixed the sink and refused to fix a toilet that was not leaking when someone else would have said sure it needs fixed and charged me an arm and a leg for it. I thought he was very honest.

Homeowner
Jul 2006
5.0
Yes, I recommend this pro
$150
THE SERVICES THEY DO ARE SATISFACTORY, BUT THE PRICES OF THE SERVICES ARE A LITTLE STEEP. THEY ARE VERY PROFESSIONAL WHILE THEY WORK. THEIR CLEAN UP JOB WAS PERFECT. I WOULD LIKELY HIRE THEM AGAIN IN THE FUTURE.

Licensing

State Contractor License Requirements

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*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

JONES PLUMBING & HEATING is currently rated 4.5 overall out of 5.

No, JONES PLUMBING & HEATING does not offer free project estimates.

No, JONES PLUMBING & HEATING does not offer eco-friendly accreditations.

No, JONES PLUMBING & HEATING does not offer a senior discount.

No, JONES PLUMBING & HEATING does not offer emergency services.

No, JONES PLUMBING & HEATING does not offer warranties.