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Washington Concrete Products

About us

Washington Concrete Products, Inc., was founded in 1960 by R. Malcolm Sewell. Originally as a small cement block manufacturer and mobile home skirting company located in Plainville, CT. As time went on, Malcolm realized there was a need for Pre-Cast steps and Hatchways as opposed to the single tread units they had been making. In 1970 Richard joined his father Malcolm. Together they revamped the product line to include Pre-Cast concrete steps and Perm Entry basement entry systems, as well as, entering into the patio paver market. Additional products were gradually added which included parking curbs, concrete benches and tables, surveyor monuments, bird baths, planters, and lintels. In 1997, Jason, Richard's son joined them, and Washington Concrete is now in its 4th generation of family ownership. We now carry an extensive variety of pavers, modular retaining wall products, and slab products from several manufacturers and have one of the largest inventories and displays in the area. Stop by and see our 10,000 square foot display featuring dozens of paver styles, more than 20 retaining wall products, and hundreds of color combinations. We are a family owned and operated business for over 50 years and we look forward to helping you with all of your Pre-Cast concrete needs.

Business highlights

65 years of experience

Services we offer

Residential and commercial paver stones, concrete pavers., hatchways and installations, pre-cast steps and installations, retaining wall block

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%
Showing 1-5 of 5 reviews
James O.
Aug 2019
1.0
$4,000
We recently had our patio redone and the contractor that did the work purchased the patio material from Washington Concrete. The last day of the three-day job (which was a Friday), the contractor who did our patio did not receive the remining material from Washington Concrete that they had confirmed they would have by that date. The contractor informed us that Washington Concrete informed him that a truck broke down between New Haven, CT and Plainville, CT (where Washington Concrete is located). I decided to call Washington Concrete to try and see if there was any way of getting the remaining patio material delivered that day. The remaining material was a relatively small quantity of patio slabs and some stone edging. When I contacted the store, Jason (the son of the owner Richard) answered. I was not aware Jason was the son of the owner at that time, but without getting into all the detail, Jason was extremely bad-mannered, insolent and simply disrespectful to me. I asked to speak to the owner, and Jason informed me the owner (Richard) was busy. I asked if he could leave a message to have Richard call me back. When Richard called me back, he asked how he could help me. Again, not knowing he was Jason’s father, I began telling Richard about my experience a few minutes earlier speaking with Jason. Richard cut me off half way thru my sentence and basically started yelling at me saying it was “just life” that the truck did not deliver the material and then indicated how much of a problem it was for him with the truck not delivering the material. He was very irate and had no regard for customer service in this situation. I simply said have a good day and disconnected the call. I will never consider using this company again. It is clear they have a captured market with multiple contractors who do work for homeowners like us, and therefore have little patience / regard for the little guy; even when we are indirectly doing business with them.
Response from Washington Concrete Products
"Please enter what you would like the response to look like:This man, [Member Name Removed], [Member Information Removed], is not our customer. He is the customer of a contractor who purchases from us. However, when he called, we attempted to talk to him to explain the situation. This mans arrogance started almost immediately after he told me who he was. It became quite clear that he didn't care what the situation was, regarding why the truck was late arriving at our facility, that contained the material his contractor needed to complete his job. There are 14-16 pallets on a typical truck, many people are affected when there's a delay. He didn't care, he was loud and sarcastic with everything he was saying and asking during his phone call. We had already explained to the contractor the situation regarding the delay. He understood, as these things are, unfortunately, something that we've all become accustomed to in the construction world, when dealing with trucking. So when the homeowner called, I explained the situation. I also explained that the contractor had already been made aware of the situation. Yet [Member Name Removed] persisted that he get a call from Richard. I told him I'd take a message, and have Richard call him. Needless to say, he was just as rude to Richard, and wouldn't listen to any level of reason regarding the situation. So today, in [Member Name Removed]'s narcissistic mind, must have felt that he need to have the last word. So he chose to write a review of us on every page he could find. Clearly in violation with many of those pages terms of service, as he's not even a customer of ours! So that was my response to the situation regarding [Member Name Removed]'s review. My name is Jason Sewell, is am the Vice President of Washington Concrete Prod. Inc. My email is [email protected] if anyone has any questions, and I have put the email address of [Member Name Removed]'s that he's leaving the reviews from, if anyone wants to ask him questions I'd imagine he'd love to hear form you. --Jason Sewell"

Michelle B.
Sep 2014
5.0
Yes, I recommend this pro
$1,200
unknown

MAUREEN W.
Oct 2013
5.0
Yes, I recommend this pro
$1,200
I am very pleased with everything! Keith took care of answering all of my questions.My old wooden steps were taken down and removed from the property. Keith was very thoughtful in leaving behind the old steel railing. I'm happy to say that he didn't take it upon himself to scrap it along with the old steps. The new steps and railing look amazing! I would definitely recommend Washington Concrete to my family/friends. I know they would be in good hands!

Keith K.
Jun 2012
5.0
Yes, I recommend this pro
$1,000
Excellent, the original steps were sagging and in sad shape.
Washington arrived on schedule and was very professional.
Removed the old steps using a small crane, then cleaned up the area and installed to heavy steel "L" brackets into the foundation to secure the new steps.
After placing and leveling the new steps they cleaned up the area around the steps.
Overall I'm very happy with the work and new steps.

Judith P.
Mar 2012
5.0
Yes, I recommend this pro
$2,000
There was a little delay and one postponed date. But once they were on the job, we were very pleased with the workmanship, the people and overall result. They finished in time for a party we were having as promised. The workers were personable, efficient, and cleaned up every last bit of debris. The stairs look beautiful and we were extremely pleased with the results. It was a pleasure dealing with the office staff and the workmen. We would not hesitate to deal with this company again.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

Washington Concrete Products is currently rated 4.2 overall out of 5.

Washington Concrete Products accepts the following forms of payment: CreditCard

Yes, Washington Concrete Products offers free project estimates.

No, Washington Concrete Products does not offer eco-friendly accreditations.

No, Washington Concrete Products does not offer a senior discount.

No, Washington Concrete Products does not offer emergency services.

No, Washington Concrete Products does not offer warranties.