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Total Mechanical Systems LLC

Founded 2001 • With Angi since May 2011

4.8

(68) Verified Reviews

Business Highlights

Emergency Services OfferedEmergency Services Offered

Description

Total Mechanical Systems LLC is a full home service company that has proudly served Connecticut area residents and businesses since 2001. Centrally located in Plainville, we are dedicated to leading the way by providing the highest quality Heating, Cooling, Plumbing, and Electrical services and comfort from the first call to the last handshake. Whether it's a repair, new installation, or maintenance tune-up, we strive to exceed our customers' expectations. We treat you as we would like to be treated and respect your home as if it were our own. We are large enough to fill your needs yet small enough to know you! 24/7 Emergency Service Available! Financing available through multiple sources. Proud to be a Carrier Factory Authorized Dealer....

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Verified Reviews

A few reviews for this pro...
5.0

07/31/2020

Total Mechanical Systems gave us a competitive quote and a shorter lead time than other A/C contractors we quoted. Their team showed up on time, did a high quality installation job, did everything TMS had said they were going to, and were careful not to damage any walls, floors, etc.

Description of Work
Replaced central A/C system

Category heating & air conditioning/hvac

Service Provider Response

Thank you so much for taking the time to leave this wonderful review for us... we appreciate you and are so glad to have you as part of our TMS family. It is always our goal to take care of all of our customers' home comfort needs as quickly as possible and deliver the highest quality service always! Thank you again!!!!
1.0

04/24/2020

They charged a $100 diagnosis fee and did not give me a quote, had to call in to the office to get it, was another $2100 beyond the diagnosis fee.. The serviceman was quite rude. Meanwhile I contacted another company, Cawiamca, they charged no diagnosis fee and did all the work for $275! This guy was nice as could be. Moral: Don't EVER pay a diagnosis fee! I asked Total to refund it and they would...

Description of Work
Needed replacement expansion tank and pump flanges on the boiler.

Category heating & air conditioning/hvac,air duct cleaning

1.0

11/30/2018

Never called back after two calls to the main number.

Description of Work
Fix leaky faucets

Category plumbing

Service Provider Response

We would be happy to help with any plumbing issues you may have going on - not returning or answering a call is never normal practice for our business. Please be sure to call between the hours of 7am and 4pm, Monday-Friday as that is when we will be able to best assist you in setting up an appointment. We do hope you'll give us another chance and we look forward to working with you.
5.0

11/08/2018

Bob from Total Mechanical called me immediately and was quick to offer me an appointment on the same day. Joe arrived promptly (even a few minutes early), was courteous, patient with my questions, and very respectful. He explained what he was doing prior to making any repairs and answered all of my questions. Joe is very professional and friendly. I will definitely use this company again for any f...

Description of Work
Plumbing - shut-off valves and shower faucet repair

Category plumbing

Service Provider Response

Thank you so much! Call us whenever you need us!
1.0

08/28/2018

wasn't even here five minutes and said the leak was fixed left and it flooded the basement all night, this time ac broke isn't cooling and is 95 degrees in the house wasn't even here five minutes said it was not broken, now it still isn't cooling was told it would take 24 hours to cool and it hasn't even dropped a degree. paid 200 dollars the first time and additional money for the fix and just pa...

Description of Work
first to fix a leak then the second time to fix it since it broke,

Category heating & air conditioning/hvac

    Services Offered

    Heating, Air Conditioning, Drain Inspection, Plumbing, New Construction HVAC, Plumbing Repair and Installation, Electrical Repair and Installation

    Services Not Offered

    Septic tank pumping & install

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, MasterCard, Visa, Discover, Financing Available, American Express
    Senior Discount
    Emergency Service
    Yes
    Warranties
    Yes