Founded 1986 • With Angi since May 2008
Service Provider Response
The following is our response to [member name removed] complaint: In [member name removed] attempt to disgrace our company’s name and work ethic, he failed to give all the details of his driveway which are listed below: (1) His driveway is on the side of a mountain with at least a 7% to 9% grade. The house is approximately 90’ to 100’ higher than the road. (2) There is a massive amount of water that runs off the mountain down to and along the sides of the driveway causing erosion. The previous and original driveway was completely destroyed by water. We were contracted to remove the driveway, install base, which was non-existent, and install asphalt. During the winter, we received a request to inspect the driveway for cracks in the driveway. Upon inspection, we found that a crack at the top of the driveway was evident as it was caused by driving off the edge of the driveway. The pictures that we have show numerous tire tracks in the same area. The [member name removed] were instructed no tot drive off the edges. We cannot be held liable if our instructions are not followed by the customer. Cracking also occurred at the very bottom of the driveway. This occurred from the massive amount of ground water coming off the mountain as well as the road plows hitting the driveway edge. We offered to repair the two areas at no cost to the owners. Their request for a $7,000 refund is absurd. The cost of material alone to do this job was over $10,000. It is very difficult to deal with people that do not cooperated with you in understanding the instructions after a driveway is paved.Angi Certified
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Angi Certified
" At Chaput Natural Stone & Pavers LLC, our team strives to deliver a superior product to each project. We constantly focus on the finer custom detail and set ourselves apart from any others in the field. We enjoy what we do and warranty our work from the ground up. A vast majority of projects undertaken are through recommendation by previous clients. We will work closely with you to turn your investment and vision into a reality. You can have the peace of mind knowing that we are licensed, insured and a member of ICPI"
Angi Certified
WE ARE A 3 GENERATION FAMILY OWNED AND OPERATED COMPANY. WE TAKE PRIDE IN ALL OUR WORK WE TREAT YOUR HOME AS IF IT WAS OUR OWN WE DO ALL TYPES OF DRIVEWAYS, WALKWAYS, PATIOS, STEPS, POOL AREAS FIRE PITS RETAINING WALLS, STONE VENEERING FENCING, BELGIAN BLOCKS BLUE STONE PAVERS CONCRETE ASPHALT PAVING WATERPROOFING AND MUCH MORE! ** Please note we are taking estimates on decorative concrete or seal coating at this time**