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Total Remodeler, LLC

Bathroom Remodel, Kitchen Remodel, Bathroom Designer Service,

About us

At Total Remodeler we are committed to quality work and excellent customer service. You are guaranteed a pleasant experience with us every time. We strive to make you a repeat customer. Please contact us today.

Business highlights

Emergency services offered
25 years of experience

Services we offer

ALL FORMS OF CONSTRUCTION FROM FRAMING TO FINISH, AND SECOND FLOOR ADDITIONS, DESIGN AND BUILD CUSTOM BATHROOMS, DESIGN AND CONSTRUCT, WORKING CLOSELY WITH CUSTOMER TO MEET THERE NEEDS, KITCHEN DESIGNS TO BEST MEET YOUR NEEDS. MULTITUDE OF QUALITY CABINETRY

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.350 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
18%
3
2%
2
0%
1
6%

Filter reviews by service

Showing 1-25 of 50 reviews
Amanda H.
Jun 2023
5.0
Yes, I recommend this pro
The communication was good, the quote was reasonable for the work provided, and the finished room was an amazing transformation. We'd definitely hire them again.

Ray M.
May 2023
4.0
Bathroom Remodel
Yes, I recommend this pro
No major issues, so far we are happy with our bathroom remodel.

Tammy G.
Mar 2021
5.0
Yes, I recommend this pro
$2,400
From drab to fab. My husband and I have hired Rick and his team for a couple different home improvement projects. We would not hesitate to hire Total Remodeler for future projects as we found them incredibly easy to do business with. Him and his team do not disappoint, they are very professional and Rick does not finish a project without making sure his customer is completely satisfied. We have already received numerous compliments on our new composite stairway and we got them done less than 1 week ago. Thank you to the Total Remodeler team for bringing our home back to life.

Cheyrl K.
Sep 2016
5.0
Yes, I recommend this pro
Phase one of the project was done in late January. With less than two week's notice, Rick and his crew rearranged their schedule to allow them to build an intricate handicapped ramp on my sloped property. What I feared would be an eyesore, which would offend my condo neighbors turned out to be a tasteful addition which allowed my husband to come home after three months of rehab! Rick and his crew were punctual, professional and accommodating. Furthermore, they cleaned up every scrap of wood and all their materials as well as the branches they had to cut to complete their plan! Phase two was completed last week. Total Remodelers returned to stain the now sufficiently cured wooden deck.. The stain they chose matches the siding exactly, and I have received numerous compliments on "the look " of the addition. As a bonus, they cleaned out a yellow jacket nest behind one of the shutters which abuts the ramp ( a task I have been asking management to address for over a month!) I would call Total Remodelers in a minute to complete any remodeling project, and have added Richard Matteau to my Christmas card list!

Ricky H.
Sep 2016
5.0
Yes, I recommend this pro
They were fast and efficient and did the job well.

Kathy I.
Sep 2016
5.0
Bathroom Remodel
Yes, I recommend this pro
Rick was very considerate and thoughtful in his suggestions - considering my budget and plans to use the bathroom in a rental area. He and his crew arrived when they were scheduled and finished the job in less time than planned.

Margaret L.
May 2016
5.0
Bathroom Remodel
Yes, I recommend this pro
$600
Rick did a job 5 other professionals said couldn't be done. And at 1/3 the cost of other estimates.

Henry B.
Jan 2016
5.0
Yes, I recommend this pro
$25,000
rick was easy to work with. He got things done on time and grate .workmanship.

Leticia V.
Jan 2016
4.5
Bathroom Remodel
Yes, I recommend this pro
$3,000
Rick was prompt and courteous, he and his workers were unobtrusive while working and cleaned up thoroughly afterward. The bathtub and tub surround are perfect, he even came after the work was done and installed an extra grab bar in the shower for free. I plan to hire him to put in a deck this summer.

Rob D.
Jan 2016
4.0
Yes, I recommend this pro
Very personable guy. Easy to get in contact with.

Michael G.
May 2015
5.0
Yes, I recommend this pro
Building an addition and two car garage as well as remodeling a bathroom and bedroom into a closet. Work is about 1/2 done but proceeding at a fast pace. Very friendly and willing to work with customer.

Shelby C.
Mar 2015
5.0
Bathroom Remodel
Yes, I recommend this pro
Rick was prompt and courteous during scheduling and planning. Our total bathroom remodel was finished within one week and came out spectacular! It looks like it costs double what we paid for it. Rick gave excellent suggestions and stayed within our budget. I can't recommend highly enough!

Morgan J.
Mar 2015
0.5
Bathroom Remodel
$5,700
Revised Review - This was the worst example of quality workmanship I have ever witnessed - I have built two homes and remodeled three. He should NEVER be allowed to plumb any job - It was recently discovered he cut parts of my floor joist to conveniently fit plumbing, plumbed the shower drain upside down, and piece-mealed cold and hot water pipes to save himself a few bucks rather than use proper materials and pathways. The floor joist he cut compromised the integrity of my house, causing the adjacent bathroom floor to sink over an inch. He left plumbing under sink lose causing a flood the first time I turned on the sink. He installed a makeshift heater cover that was too tall causing the bottom drawer of the vanity to be inaccessible, he did not paint trim, he flooded the basement during his "plumbing" work leaving me with a mess and damaged flooring. I would NEVER hire this man for anything in my home. Old review initially this company appeared interested in quality work, as the job ensued there was issue after issue with sloppy quality from shortcuts for plumbing leading to code violations, unsecured pipes, loose pipes resulting in water inside brand new vanity, hot & cold water pipes for washer hooked up wrong and leaking, unfinished sheetrock prep for painting as agreed in the contract, vanity placed so bottom drawer was inaccessible due to heater height - which they were also hired to modify to fit, toilet tank seated improperly twice, sink plunger improperly working twice, and grout stains left on new ceiling. Twice I came home to large puddles left on my laundry room finished floor after plumbing work had been done. No effort to avoid water all over floor, much less clean up water spillage. Shower tile and floor work was done nicely. It appeared that they were more interested in hurrying onto another job. I would not recommend them for any plumbing or full remodel jobs.

Susan C.
Feb 2015
4.0
Yes, I recommend this pro
The work completed was quality, but the cost was a little high.

Jane H.
Nov 2014
0.5
Kitchen Remodel
$2,700
I was not satisfied with their work. Terrible carpentry work. They used roofers for the cabinet doors with holes in them. Boards split from the screws. Lazy Susan doesn't work smoothly and drawers are crooked.

Jack M.
Nov 2014
4.5
Yes, I recommend this pro
Very pleased with the renovations so far.

Jane H.
Aug 2014
5.0
Yes, I recommend this pro
We hired Total Remodelers to build a sun room. We were very happy with the results. Rick was very pleasant and always answered our questions or concerns. We also hired him to put on a new roof and were very pleased with the work. He stayed within budgets on both projects. Very pleased with his work.

James D.
Jun 2014
5.0
Yes, I recommend this pro
They did various work for me. Painting, installing new toilets, new floors, repairing deck, kitchen fixtures and iron railings for front steps. They did a great job and Rich always answered any of my concerns. I recommend them very highly.

David P.
Jun 2014
0.5
Bathroom Remodel
Total Remodelers of Plainfield may damage more than they improve. Being shown a smile from the beginning of our introduction, we wouldn't believe we would be worst off signing a contract with Richard Matteau , owner of Total Remodelers. We asked appropriate questions and received appropriate answers. How could we predict what would happen? We trusted what we were told! You don't want this company on any part of your home. Don't be fooled like us by Home Advisors 4 plus stars. What we experienced was much carelessness, a huge lack of concern for our new and existing property.
Response from Total Remodeler, LLC

"I suppose that is is inevitable that sooner or later, I would get a customer like this. We completed the job 2 months before this complaint came in. I was paid and the husband seemed satisfied. I have not heard from them since. My 1st meeting was just with the husband and we went through the scope of work. It was not until we sat down to finalize the contract that I met his wife. She suffers from severe neuroses as confirmed by her husband. I seriously considered at that time telling them that I was no longer interested in the project. The customer chose and supplied most of the material, none of which she liked. Never happy."


Maria S.
Dec 2013
5.0
Yes, I recommend this pro
Excellent communication and wonderful work. Smooth process start to finish...thank you for working with all my demands and crazy hiccups!!

Catherine Q.
Jul 2013
4.5
Yes, I recommend this pro
$3,300
We are very happy with their professionalism and our new roof. They even worked on the weekend to get it done.

Gilbert M.
Jan 2013
N/A
Bathroom Remodel
Yes, I recommend this pro
Displayed professional commitment to detail. The work was performed competently and cleanup after completed.

John L.
Dec 2012
N/A
Bathroom Remodel
Yes, I recommend this pro
$11,824
Rick is very easy to work with. He stayed within budget. The job took longer than expected, but he stuck with it. Removing a tub and installing a tiled shower is a messy job, but we knew that ahead of time..

Tracy F.
Nov 2012
N/A
Yes, I recommend this pro
Called me right away, and easy to get in contact with. Let me know right away when he was available to come out, and gave estimate during first visit.

Michelle B.
Jun 2012
N/A
Yes, I recommend this pro
Total Remodeler built us an awesome deck. We are very satisfied with their work and would definitely use them again for future jobs. Peace :-)
Showing 1-25 of 50

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

Total Remodeler, LLC is currently rated 4.3 overall out of 5.
Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 7:00 PM Saturday: Closed Sunday: Closed
Total Remodeler, LLC accepts the following forms of payment: CreditCard
Yes, Total Remodeler, LLC offers free project estimates.
No, Total Remodeler, LLC does not offer eco-friendly accreditations.
No, Total Remodeler, LLC does not offer a senior discount.
Yes, Total Remodeler, LLC offers emergency services.
Yes, Total Remodeler, LLC offers warranties.