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Smart Thermal Solutions

Plumbing Installation for a Remodel or Addition, Faucets, Fixtures and Pipes Repair or Replace, Sump Pump or Interior Foundation Drains Installation,

About us

service HVAC/R company that offers installation and automatic preventative maintenance. Commercial, Industrial, Residential. Mr. Overmoyer is the founder Connecticut S1 # 0401779

Business highlights

Emergency services offered

Services we offer

Heating Ventilating Air Conditioning Refrigeration

Amenities

Emergency Services

Yes

Reviews
3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Showing 1-2 of 2 reviews
DAVID A.
Mar 2013
5.0
Yes, I recommend this pro
See above.

Mary V.
Sep 2012
1.0
$1,000
at my sisters house this plumber was called to fix a pump for the well because the pump was continually running and starting to burn out. we had to turn off the pump so as not to start a fire. my sister lives around the corner from me. upon arriving the plumber took 2 hours to assess the situation. said that we needed a new pump and it would cost  $600.00. my sister said ok because she had no water  and believed that a new pump would solve the problem.
the plumber was there for 6 hours . charged my sister $1000.00 and still had no water when the plumber left, saying he did not know how to fix the problem.
after the plumber left my sister called several plumbing companies to assess the situation again. decided on Grecco and Haines, they told my sister to call smart thermal solutions back and have them take out the new pump and reinstall the old pump and ask for our money back as our problem had not been solved.
so my sister called smart thermal solutions back, asked for the old pump to be reinstalled and they keep the new pump(new pump and parts were $700.00) and that she would pay them for their labor($300.00).
Jadrien (owner / operator) came back from smart thermal solutions and took out the old pump complaining the whole time on how much money he was losing.  having to endure his behavior,  his lack of professionalism, was disturbing.
jadrien argued over the course of the day (6 hours) on the amount of money that he felt we should be getting back from his company. he disagreed that we should get back the full $700.
he issued a check to us for $584 and then he we found that he put a stop- payment on that check.   We had issued (at the same time) a check to him for $1,000.  When we found that he put a stop payment on his check, we paid the bank to put a stop-payment on our check.  So the result was that no one got any money.
as is stands now:  he is charging us $418 for labor.
we hired Grecco and Haines  who came out to our house and fixed the problem in 2.5 HOURS.  all said and done, we would like to forewarn other people:   BEWARE of  SMART THERMAL SOLUTIONS.
we will be entering praises into AngiesList for grecco and haines.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

Smart Thermal Solutions is currently rated 3.0 overall out of 5.

No, Smart Thermal Solutions does not offer free project estimates.

No, Smart Thermal Solutions does not offer eco-friendly accreditations.

No, Smart Thermal Solutions does not offer a senior discount.

Yes, Smart Thermal Solutions offers emergency services.

No, Smart Thermal Solutions does not offer warranties.