TLC Floor Center, LLC

carpet installer, hardwood floor specialist, flooring contractor,

About us

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of flooring services that are customizable to each individual project. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!

Business highlights

15 years of trusted experience


Accepted payment methods

CreditCard

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
responsiveness
4.8
Showing 1-12 of 12 reviews

Ryan A.
06/2023
5.0
They were very quick to get me in and did great work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$500

Laure D.
03/2023
5.0
Pleasant personnal

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vinny K.
03/2023
5.0
TLC are real professionals in their craft. IĆ¢ m impressed with the expertise. Thanks TLC !!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,100

Carol R.
03/2023
4.5
Reliable and nice job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$1,100

JOSHUA T.
01/2023
5.0
Excellent communication and install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tara G.
10/2022
5.0
They did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard W.
08/2022
4.0
Nice work with reasonable pricing.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Kate A.
07/2022
5.0
I would have put 4 stars because, although the floors were done beautifully, there was some lousy communication during the process. The crew was supposed to be completely done by Thursday, so I started going about my day in the house on Friday and was unpleasantly surprised to see them show up to "finish". They also left a giant pile of trash on my lawn after completing the job (not just sawdust which I expected, but a pile of carpet padding which was not from my house). It was difficult to get in touch with anyone to get answers for a few days over the weekend. The reason I'm giving 5 stars is that, when I finally did get a response, I talked directly with Marteen the CEO, who was very apologetic about the trash and lack of communication regarding the crew's need for an extended timeline, and came by to remove the trash himself. He checked in afterwards to make sure I felt better about the whole experience. The crew actually did an amazing job on the floors and they look brand new, I just wish their mindfulness and communication during the job was a bit better. So what would have been 4 stars is definitely 5, and Marteen's effort is the reason. I've been recommending TLC since. If you want your hardwood floors to look amazing without paying through the roof, TLC is the place to go.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,200

Carol A.
08/2021
5.0
Excellent work, excellent communication I have already referred TLC

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,200

Tara P.
07/2021
5.0
Honestly, hard working, and absolutely amazing at what they do!!!! Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Paula c.
01/2021
5.0
That I would hire them over and over ! There is no better compliment !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,500

Daniel S.
06/2014
5.0
Contractor replied promptly to my request for service. He did an excellent job of stretching my carpet. I would definitely refer him to someone to repair or purchase a carpet. Thanks for the good referal. Dan

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    682 Boswell Avenue, Norwich, CT 06360

    http://www.tlcfloorcenterllc.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM
    Sunday:
    Closed

    Licensing

    Licensed*

    Trade License Number
    HIC.0646037
    Trade License Locale
    CT
    Trade License Expiration
    03/31/2026
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    carpet installer,
    hardwood floor specialist,
    flooring contractor,
    ceramic tile installer,
    marble contractor

    FAQ

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 6:00 PM

    Sunday: Closed

    TLC Floor Center, LLC accepts the following forms of payment: CreditCard
    No, TLC Floor Center, LLC does not offer free project estimates.
    No, TLC Floor Center, LLC does not offer eco-friendly accreditations.
    No, TLC Floor Center, LLC does not offer a senior discount.
    No, TLC Floor Center, LLC does not offer emergency services.
    No, TLC Floor Center, LLC does not offer warranties.

    Contact information

    682 Boswell Avenue, Norwich, CT 06360

    http://www.tlcfloorcenterllc.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 PM
    Sunday:
    Closed