SUPER SERVICES LLC

unknown

This could have been perfect! We had been looking for someone to replace/repair our driveway. We tried one local contractor and they said they would give us an estimate but never did. I looked on Angie's List and found Robbie. He returned our email right away and gave us an estimate quickly. We also had one other contractor come out and give us an estimate. They were about the same price but we ended up going with Robbie. Initally, he was very professional and spent the time to provide us with a good estimate and assessment of what we needed done. He was especially responsive to all our calls and emails before the job started. They started work the night before they were supposed to, I think mainly because of weather related issues. We were impressed with their commitment to getting the job done when they said they would, even if that meant starting the night before when it was getting dark. They finished exactly on time and the driveway looks fantastic. However, we had paid and expected to have the cut asphalt which had been replaced removed and disposed of. After the job was completed we noticed the cut asphalt was left piled at the end of our driveway. We sent repeated emails and made phone calls. On a few occassions Robbie did respond and apologized saying that it would be taken care of. We waited 44 days hoping that Robbie would make good on his promise to pick up the debris. Unfortunately, we broke down and eventually did the clean up ourselves spending additional money taking it to the local dump. The driveway does look great and initally we were so delighted with the service we recieved. It was so disappointing that this part of the contract was left unfinished.

The company was responsive and showed up on time for an estimate. Robbie (the owner) took the time to explain about his service, the condition of my driveway and what he could provide. I mentioned other companies I was looking at, he was honest with his opinion. He mentioned that he had an opening the next day, and if I was interested I could get $$ off his quote. Since he was already affordable I went with it. He showed up when expected and finished the job. I was happy with the result. He did miss a spot, and after talking to him, then leaving a message he came out and fixed the issue.