Norwich Overhead Doors & Openers

Very smooth process. Great communication. No surprises.

They performed an excellent job for a very reasonable price. Highly recommend.

I liked the product, I liked how it came out. It just took them a while to get it done. I guess it takes a while to get the order in. Their interactions were okay, they were good. They like to do everything, they leave all the information in the door. It’s hard to get them to come over to the house and talk about it. I don’t know what they could do better to get a higher grade. I will use them in the future.

The work was completed within 1 1/2 weeks. The work went great no problems!! Very reasonable. I Highly Recommend Norwich Overhead Doors!!

I like the doors very much. I wasn't real happy how they trimmed out the center door.

Process was seamless. Work was finished in one day. Sales person & installers were top notch. Very satisfied with my decision to make purchase through this company.

The opener was adjusted to properly close, the rollers were lubed, and it's been working fine ever since. A great value all around.

It went very well. The person spent about fifteen minutes lubricating the rollers repeatedly and then spent time readjusting and re-tightening the tracks. Solved several problems.

The job went very well. The technician arrived on time and ready to work. he adjusted the door at the tracks, sprayed the hardware and tested the system.

It went great!! Work was done quickly and efficiently. Not only did he repair the broken spring, but replaced the other as well as the pulley and tightened the frame .

the technician told me what he was going to do as I observed

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was quick and clean

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I called Norwich Overhead Doors in mid morning to see if they could replace the broken spring in one of my two garage doors.  I was given a price quote and a promise that they would be able to do the work the same afternoon.  Larry arrived before 4 pm that same day and promptly replaced the spring.  He also spotted a badly damaged pulley and replaced it as well.  He then made an  adjustment to the track and the power head of the opener.  He completed the job by lubricating all the rollers on both garage doors.
Both doors now work perfectly.  I am pleased with all aspects of the service provided and will gladly call them again whenever I need repairs or replacement of my garage doors.  I highly recommend this company.

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Larry was punctual and courteous in all of his dealings with me and the other contractors on the site.  The garage doors were professionally installed at a reasonable price. I highly recommend Norwich Overhead Doors for all garage door projects.

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Went very well, Sales representative inspected existing structure and obtained verbal quote with followup written quote and sceduled installation. Technician arrived on time and completed instalation in approx 3 hours. Very satisfied with quality and look of door and instalation. Also very satisfied with ease of doing business. No pressure, good service.

I have a two-car garage, and Larry Benedict had helped me out with the door opener on one of the two bays a couple of years ago. He diagnosed a difficult problem correctly and supplied a part without which I would have had to replace the whole mechanism at much greater expense. At the time I was impressed by both his workmanship and the speed with which he did the job. The work he did for me today, on the second garage door, was no exception. I have a bad schedule, and there weren't many times when I could arrange to be at home. He came when I could be there. He told me the old opener needed replacement, and when I said I couldn't be home again for a whole week, he rearranged his schedule to return with the new opener and install it later the same afternoon. In other words, he took care of me completely in the space of about three hours. You just can't get better service than this. Fast, dependable, and professional.

. The whole process was smooth and eas. I called for a quote an dthe sales man came down promptly to make measurementsand discuss his products. He led me quickly to the garage door I wanted He was amenable to a delay in my final decision. When I finally made the decision, hequickly ordered the door and it was installed ahead of the estimated timeframe. Very pleased with the whole transaction. I wanted a and quot;cheapand quot; door to replace my existing door. I didn't want windows in the door, I got what I paid for; but he had better quality doors to offer..

There was nothing wrong with our existing garage door (also an OHD door), but we live on the coast and were right in the path of Tropical Storm Irene. While we had no leaks or damage, it made us concerned about what would happen if we were hit with an actual hurricane-strength storm. As a result, we decideed to invest in a new, hurricane-rated, garage door.
We ultimately worked with many of the top management people in the company to make sure we were getting the right door for our needs. The care and attention to detail gave us an excellent product that they expertly installed. We are very happy with the product, the quality of the work and the way the everyone in the company conducts themselves..d

Response to request for job quote was quick and the order for the replacement panels was done the same day. A deposit of $200 was requested and was agreed to. Once the panels came in, we got a call and the work was scheduled immediately. There was a problem with the fit of the panels due to an irregular opening of the door frames. The problem was solved by the contractor. We were very happy with the results and completed payment.