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FAMILY TOUCH REPAIRS & DIAGNOSTICS, LLC logo

FAMILY TOUCH REPAIRS & DIAGNOSTICS, LLC

Appliance (Major Electric Appliance) Installation and Replacement, Appliance (Smaller Size) Installation and Replacement, Clothes Washer or Dryer Repair or Service,

About us

We take great pride in our experience, expertise, quality and customer service, that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship, and complete customer satisfaction, from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate, with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large, or small the job. Call us today!

Business highlights

5 years of experience

Services we offer

appliance repair and install , furniture install, handyman

Reviews
5.014 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-14 of 14 reviews
Carolyn G.
Jul 2025
5.0
Clothes Washer or Dryer Repair or Service
$163
I contacted Angie for an installation for a drain pump, someone contacted me right away, an appointment was scheduled for the next day. Technician came, went right to work, installed the pump, tried out the washer, everything came out good, and I'm a happy camper. Thanks!

Luz G.
Jun 2025
5.0
Brandon was amazing , professional , polite and knowledgeable. He communicated with us very well. He really worked hard to figure out our issue with our oven. He is one of those gems in life! Highly recommend him. I will recommend Family Touch Diagnostics. You will not be disappointed with Brandon!

Jason S.
May 2025
5.0
$95
Did an amazing job. Got it done quick and efficiently. Will definitely recommend

D C.
May 2025
5.0
$120
Brandon came to fix my cordless honeycomb blinds that would no longer go up. He was timely, reliable, and very knowledgeable. He diagnosed the issue right away and was very patient in resolving it. He is very kind and it was truly a pleasure to do business with him. I will be calling him for all of my future needs!

Patrick P.
May 2025
5.0
$130
Brendan diagnosed the problem and gave good advice. He could have recommended we repair and he would have made money but told us we were better off buying new

Pablo S.
Apr 2025
5.0
$150
Brandon was very quick, professional and the quality of work was amazing and the price was the best part. I will have him service my appliances going forward. 10 out of 10.

Bob N.
Apr 2025
5.0
Brandon helped me work through a repair issue I had on my refrigerator. All his help was done over the phone. After identifying the problem he ordered a part for me and I did the repair myself. He saved me a lot of money. I wouldn’t hesitate to call him again.

Mickaele M.
Apr 2025
5.0
Google Review
"I had an excellent experience with our technician when he came to fix our washing machine. He was prompt, professional, and incredibly knowledgeable. He quickly diagnosed the problem and got the machine up and running in no time. The whole process was smooth and hassle-free. I really appreciated his attention to detail and the way he explained the issue and the steps he took to fix it. Highly recommend they're services for any appliance repairs

Melissa R.
Apr 2025
5.0
Google Review
Great experience from start to finish. Scheduling was easy, their responsiveness was fantastic. Arrived on time, systematically diagnosed the issue with my refrigerator, and repaired promptly. Highly recommend - I will definitely purely call again with future appliance issues!

L S.
Apr 2025
5.0
Google Review
Not only do I highly recommend the work quality and professionalism of the team, I recommend working with them for way they made me feel apart of the family. They touched me in ways I didn’t know a family could. My dishwasher and I thank you greatly!! 🙏🏽🙏🏽

William F.
Apr 2025
5.0
Google Review
Had a great experience with Family Touch repairs. Had issue with my dishwasher Brandon called me right back ordered the part and installed it.Will be using him again. Thanks Brandon

Bob E.
Mar 2025
5.0
$110
Excellent service and immediate response, even on a Sunday. I can?t say enough positive things- from reasonable price, to excellent quality. You will not be disappointed.

Joy S.
Mar 2025
5.0
Clothes Washer or Dryer Repair or Service
Arrived on time and did a fantastic job! Would highly recommend - we have used them again since.

Alex S.
Mar 2025
5.0
Google Review
Great service! Excellent repair technician! Punctual and professional! Our Thermador dishwasher stopped working properly, so I called Brandon around noon, and by 4 PM, he was at my house. He diagnosed the issue and thoroughly explained the problem to us. After identifying that the drain valve had failed, he ordered the necessary parts and promptly returned to complete the repair. Brandon took the time to ensure everything was installed correctly and even followed up afterward to make sure there weren't any other issues. I will definitely be calling him in the future for my appliance repairs.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

FAMILY TOUCH REPAIRS & DIAGNOSTICS, LLC is currently rated 5.0 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
No, FAMILY TOUCH REPAIRS & DIAGNOSTICS, LLC does not offer free project estimates.
No, FAMILY TOUCH REPAIRS & DIAGNOSTICS, LLC does not offer eco-friendly accreditations.
No, FAMILY TOUCH REPAIRS & DIAGNOSTICS, LLC does not offer a senior discount.
No, FAMILY TOUCH REPAIRS & DIAGNOSTICS, LLC does not offer emergency services.
No, FAMILY TOUCH REPAIRS & DIAGNOSTICS, LLC does not offer warranties.