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Anytime Appliance Repair Svc Llc
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Water Heater Installation and Replacement,
About us
• 2016 Super Service Award Winner! • 25+ Years of Appliance Repair Experience • Locally Owned & Family Operated, We have 4 stocked service vehicles covering from Fairfield County, Connecticut, west, through lower Westchester County, New York • With 3 day technicians, 1 evening technician, & a Full Office Staff, Anytime Appliance is readily equipped to deal with any of your appliance needs • At Anytime Appliance, We pride ourselves on doing the job right the 1st time • No hassles, no attitude, just experienced people who take pride in their work • For appliances of the Miele, La Canche, La Cornue, Aga, and Turbo Chef brands, as well as all boat calls, an initial service call is $100, with a labor rate of $40 per every ¼ hour that our technician is serving your appliance • For all other appliance brands, an initial service call is $80, with a labor rate of $35 per every ¼ hour our technician is servicing your appliance • Extra charges may apply for evening calls • Once our initial diagnostic appointment is complete, you will receive an estimate for the continuation of the job; estimates include both parts and estimated labor time • Estimates are just that, not guaranteed to be absolute.
Business highlights
37 years of experience
Services we offer
Appliance Repair: Refrigerators • Freezers • Stoves/Ovens • Washing Machines • Dryers • Dishwashers • Microwaves • Generators • Water Heaters • Disposals & More!
Accepted Payment Methods
- CreditCard
Reviews
4.661 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 8% | ||
| 2% | ||
| 2% | ||
| 7% |
Showing 1-25 of 61 reviews
Peter I.
Aug 2022
Company M.O. Tech will come with no parts Tech will spend a little over 1 hour diagnostic Tech will charge you $ 250 for visit and tell you they will return when parts arrive No set time They the send you an inflated contract for parts and another visit charge which you have to sign if you want your appliance repaired . STAY AWAY. Business is NOT bbb accredited !!!
Francine E.
Mar 2021
Very well. Andre was terrific--professional and thorough. He fixed the problem with no further service required.
Wendee S.
Mar 2021
The technician, Andre, was very courteous, professional, efficient and clean. The machines were both working beautifully when he was done. Very satisfied. Would highly recommend.
Tina D.
Jul 2019
Nick is terrific! He was prompt, polite, made sure to clarify what we were seeing happening with the washer (checked against his notes), showed me everything and explained it thoroughly, answered all my questions, and didn’t waste time. He also left the work area as neat and tidy as he found it. I appreciate all that very much. In addition, the company explains pricing and process in writing via email. Everything is very clear.
Joe C.
Jan 2019
We had them do many repairs on our stove. Each time they left it worked for a while. On our most recent repair that cost over 400 dollars it worked for about one month .My wife called to have them come back and check the part because the problem seemed to be the same as before. We were about two days out of our "30 day" warranty and would have to pay 90 dollars for the service. When my wife said we did not want to pay they said they would have the technician call.He never did.That was three weeks ago. I called yesterday and spoke to probably one of the worst customer service people anyone could have on the phone. She told me all the things that we did wrong and now we were further out of warranty and the warranty on the part would be out in two days. Wonderful! We are going to go to small claims court and see if we can get some satisfaction there. Mostly though since my business in Stamford has about five thousand followers on social media and tremendous walk in traffic I will just make sure I post warnings about this company. My wife should have looked at yelp first and once she saw the number of dissatisfied customers , looked elsewhere.I know there are many satisfied customers but when I read what the unhappy customers have to say I see a pattern.This is the first time I have ever taken time to write a bad review for a company but their level of bad service and that angry woman I had on the phone drove me to it. I suggest anyone else with a problem go to small claims also and even if none of us win maybe the owner after spending time and money will retrain his staff.
Milton K.
Mar 2018
Our technician, Rob, was professional, courteous, and prompt. He diagnosed the problem and fixed it quickly.
Colleen S.
Aug 2017
Rob is honest, intelligent, efficient trustworthy - we call him our appliance DR. We listen to his advice, he gives thoughtful advice about when to invest in an appliance and when not to and always uses his experience w/ certain brands and facts on which to base his advice. I won't use anyone else to repair my appliances now that we have found Rob at Anytime. He's in a word Great!
Irene S.
Aug 2017
The appliance was still covered under an extended warranty we had purchased and the insurer put us in touch with Anytime Appliance Repair. They were prompt in their follow up calls to set a convenient time for service, the technician was exemplary in his professionalism and knowledge, the repair was completed in a reasonable time frame considering parts had to be ordered. Would highly recommend.
Steven D.
Jul 2017
Diagnosis good. Ordered the wrong part Once right part in, it corrected the problem
Alexander L.
Jun 2017
Amazing - Rob the technician was prompt, beyond fair, and understood the concept of sometimes it is better to call it a day on an appliance rather than putting more money into fixing it. He texted me updates and opinions and helped me make the decision to repair rather than replace at this time. He was very candid and helped me make an informed decision which was very much appreciated.
Sarah C.
Jun 2017
We had to have two visits as replacement parts were needed. They sent me an estimate and then were ordered quickly. Our technician, Ralph arrived on time and was very courteous, personable and worked quickly but thoroughly. Nobody ever likes the hassle or cost of having large appliances fixed but he and Anytime Appliance definitely made it a lot easier.
Kevin G.
Jun 2017
Great job, very courteous, professional and reasonable.
Susan D.
Jun 2017
Diagnosing was not simple, but instead of charging me to stay here for an entire wash cycle, Rob suggested that I text him with the codes if the wash cycle did not complete, which I did, and based on that he could order parts. And he texted me after the second visit and repair to check in. Much appreciated.
Andrew B.
May 2017
Great. Carl Wade was our service guy and he was terrific. Installed the new d/w, made sure it worked fine, got rid of the old one for us, did some troubleshooting. Excellent!
Paul H.
Apr 2017
Turned out to be a wayward infant sock.
Response from Anytime Appliance Repair Svc Llc
"Thank you for the review. NoW you know where all the lost socks go. Glad we could be of service."
Debra G.
Apr 2017
James, from Anytime, was prompt, professional, and correctly diagnosed the issues with the ovens and stovetop (which had not been as thoroughly addressed by another service I used prior - thus the ongoing problems). He needed to order a part for the oven repair, so dealt with the stove burners and returned another day to service the oven. As the oven is an older model, he had also located diagrams for it and repaired the ovens on the second visit. He explained what he was doing and why at every step. I think he did an excellent job of repairing and providing preventive service for our 20-year-old range, and feel the cost was reasonable for all that was done.
Response from Anytime Appliance Repair Svc Llc
"Thank you so much for the review. I am happy we were able to repair your range. If there is anything else we can do for you please let us know."
Mary B.
Mar 2017
First time client of Anytime Appliance and got excellent service from Evelyn who made the appointment and advised me of pricing and from Carl Wade, my repairman. Carl did an excellent job. He was helpful explaining what was wrong, what he did to fix it and what to do to maintain my machine. Hope nothing else breaks, but I'll gladly call them again if necessary.
Response from Anytime Appliance Repair Svc Llc
"Thank you very much for your awesome review. I appreciate you taking the time to leave a review. It was our pleasure servicing your home if you have any issues or concerns in the future please don't hesitate to call us. I will pass this with you want to my staff."
Polly K.
Dec 2016
Carl Wade was our technician. He was very helpful and professional. He understood our need to decide between a repair or a new appliance. He quickly spotted the problem, went over the expense including the cot of the part and the next visit to install the part. We appreciated his professionalism and knowledge so much the we requested he be the technician to come back for the followup visit to fix the dishwasher. I would highly recommend this business for any appliance services you may need.
Response from Anytime Appliance Repair Svc Llc
"It was our pleasure taking care of your home. I will let CARL know about your kind review. It is a careful balance between repair and replace and we like to make sure we consider the economic value for the customer. please don't hesitate to reach out to us if you need anything in the future."
Shari F.
Dec 2016
Very well. Our service rep "ROB" was efficient, knowledgeable, thorough and a pleasure to have in our home. He repaired our Garland oven and will have to order parts for the GE convection oven. He promised to submit an estimate to us to have the GE repaired. I would recommend them highly. They have always been a reliable resource for our appliances!
Response from Anytime Appliance Repair Svc Llc
"Thank you [Member Name Removed] for the great review. I will be happy to share this review with Rob. I appreciate you taking the time to write this review. If you need anything in the future please do not hesitate to call us."
Wendy H.
Dec 2016
Carl Wade went above and beyond. He solved our problem and educated me on how to care for our appliance in the future to prevent the problem. Bravo!
Response from Anytime Appliance Repair Svc Llc
"This is [Member Name Removed] I want to thank you for writing this review for our company and our technician CARL. I will make sure he understands how much you appreciated him in your home. If you need anything in the future please call us."
Karen S.
Oct 2016
I have use them in the past with my other Frigidaire appliances and they've always been professional and great. I have never had a problem with them and I know I can Quabbin was one of the if there's a problem with any of my appliances and they'll fix it .
When they came the first time they diagnosed then they got the part then came back and fixed it. Setting up the appointment was a breeze.
When they came the first time they diagnosed then they got the part then came back and fixed it. Setting up the appointment was a breeze.
Response from Anytime Appliance Repair Svc Llc
"Mrs. [Member Name Removed],it was our pleasure taking care of your appliance needs, Please let me know if there's anything that we can do for you in the future we are happy to help you."
Fiona K.
Oct 2016
The service tech, Julian Bosch, was great. He was very knowledgeable and thorough. He replaced the part and went through the whole system to make sure everything was working correctly. He was very professional. Thank you! I would refer your company to my friends.
Response from Anytime Appliance Repair Svc Llc
"Mrs. [Member Name Removed] was a very gracious and patient customer. We had an issue with this repair and we had to scramble to find a board that was no longer available before Thanksgiving. Thankfully we were able to wrap it up and get it all done."
Alejandra W.
Jul 2016
unknown
Response from Anytime Appliance Repair Svc Llc
"Thank you so much for the kind review, if you need anything in the future please don't hesitate to call us."
Dorothy C.
Jun 2016
Because of technician vacation schedule i wasn't able to set up a service appointment as quickly as I might have wanted, but the service coordinator was helpful, courteous, and scheduled my appointment as soon as possible.
The service technician called 30 minutes before arrival as promised. I had agreed to a 11:00 to 2:00 time window, and the tech arrived at 11:00. He was, without doubt, the most professional, pleasant and helpful appliance serviceman I have ever encountered. In addition to fixing my dishwasher, he showed me how to remove and clean the drain and screen which had caused the problem. I have used a dishwasher for 50 years, and have never been told or shown how to keep the drain open and clean.
The serviceman was very careful of my floor when pulling out the dishwasher, and he left the area 100% clean and neat when he was finished. I am a very satisfied customer.
The service technician called 30 minutes before arrival as promised. I had agreed to a 11:00 to 2:00 time window, and the tech arrived at 11:00. He was, without doubt, the most professional, pleasant and helpful appliance serviceman I have ever encountered. In addition to fixing my dishwasher, he showed me how to remove and clean the drain and screen which had caused the problem. I have used a dishwasher for 50 years, and have never been told or shown how to keep the drain open and clean.
The serviceman was very careful of my floor when pulling out the dishwasher, and he left the area 100% clean and neat when he was finished. I am a very satisfied customer.
Response from Anytime Appliance Repair Svc Llc
"I appreciate the detailed review. As the owner is very helpful for me to know what areas of the repair and Experience stood out to each customer. Thank you for your patience in the scheduling."
Bill B.
Apr 2016
First called a couple of weeks ago. Tech came out when promised, described that a gasket fitting around the inside of the door and plastic framing around the outside needed to be ordered and when received by them, they'd come back out and install the parts. Second time out they had the correct gasket but one (out of four) of the side plastic framing was the wrong size, so he installed the right parts and said they'd order the correct fourth plastic part. Just came out today and replaced the correct part, job is complete.
Response from Anytime Appliance Repair Svc Llc
"Thank you for your review I appreciate the feedback. Unfortunately sometimes the part issues are controlled by the manufacturer and the parts distributor and we are at their mercy. Thank you for your patience and I'm glad were able to resolve this in a timely manner ."
Licensing
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FAQ
Anytime Appliance Repair Svc Llc is currently rated 4.6 overall out of 5.
Anytime Appliance Repair Svc Llc accepts the following forms of payment: CreditCard
No, Anytime Appliance Repair Svc Llc does not offer free project estimates.
No, Anytime Appliance Repair Svc Llc does not offer eco-friendly accreditations.
No, Anytime Appliance Repair Svc Llc does not offer a senior discount.
No, Anytime Appliance Repair Svc Llc does not offer emergency services.
No, Anytime Appliance Repair Svc Llc does not offer warranties.