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DRM Construction Solutions LLC

General Remodeling, Windows, Interior Painting,

About us

We are a General contractor specializing in fire & water restoration. Additionaly, we have the ability to provide any remodeling or restoration service you may require.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

All General contracting & remodeling services.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.811 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
9%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.6
punctuality
4.9
Showing 1-11 of 11 reviews

Lorraine M.
03/2016
5.0
drywall, remodeling, replacement windows, doors
  + 2 more
unknown
Description of Work: Remediated effects of broken sewer line in basement and completely redid basement playroom. DRM is quick to respond to any emergency and easily organizes insurance claims, and needed subcontractors and renovation activity. They are persistent in tracking down the cause of a problem and fixing it correctly, not merely patching things up. We have been totally pleased with every project done by DRM

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Nancy B.
10/2015
5.0
remodeling
  + -1 more
We replaced everything in our kitchen except the wood floor. The entire project took six weeks. DRM owner, Dennis Michaels, kept the disruption to our lives to a minimum. He always let us know who was going to be working in our house the next day and when to expect them. Whenever possible, he made sure we had a workable sink and work surface at the end of each day. Most everyday that one of his subcontractors was here, he showed up before them to get them started and at the end of the day to clean up whatever mess they had left behind. This was particularly notable because he had to drive from North Haven to Vernon, a considerable distance. All his subs did excellent work and, obviously, had respect for him. He also worked well with our kitchen designer, Karen Warner. He has a good eye for detail and was easily reachable by phone when we had questions. We highly recommend DRM Construction Solutions.
Description of Work: He coordinated the renovation of our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Greg W.
04/2014
5.0
interior painters, replacement windows, doors, drywall, remodeling, roofing
  + 4 more
Let me start by saying the ultimate outcome of any construction project is driven by not only the competence but also the underlying character and integrity of the contractor you've hired. DRM excelled on both points. This was demonstrated throughout the project by both the owner as well as the on-site project leader and crews. All of the work was top shelf and either met or exceeded our expectations. The materials and workmanship were excellent and the crews cleaned up every night to minimize any inconvenience for us. Having a competent responsible contractor, however, doesn't necessarily mean there won't be issues or problems. This unfortunately is an unavoidable byproduct of any construction/repair project. The key for me is how well your contractor deals with these issues. Again DRM excelled. During the roof demo we had a damaged window screen. Repaired and returned on the same day. Also during roof demo we had asphalt marks on our hatch and vinyl fence. In both cases, the issue was brought to us along with a resolution. There was some damage to the sliders during shipment. They were not accepted by DRM at the distributors and replacements were ordered. I felt throughout the project that Dennis the owner and Mike the project lead understood what we wanted to accomplish and shared our standards for quality. Character, integrity, and competence along with a high level of quality materials and workmanship should put DRM on anyone's short list for serious consideration.
Description of Work: DRM was recommended to us by our insurance company to provide repairs to our sun room for ice and snow damage. We expanded the project to include a new roof on the rest of the house and provide replacement patio/sliders for the sun room. The entire project involved a new roof that included removal of the existing two roofs and new flashing, five new patio/sliding doors with trim, repairs to the sun room framing and roof sheathing, insulation, rewiring, new drywall, new trim and casings, and finish interior painting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32,000

Debra R.
06/2013
5.0
remodeling
  + -1 more
Responsive to all phone calls and requests for scheduling. Work was impeccable. Crew was neat and polite. Went above and beyond - brought in my trash cans and removed a dead mouse from my garage.
Description of Work: Repaired and refinished wood floor, repaired and painted a ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Cynthia C.
04/2013
3.0
woodworking, remodeling, home remodeling, custom cabinets
  + 2 more
Their reputation is very good , very professional however I felt like they were too delayed . We had started months ahead and nothing was happening so we had to choose another company. They should put a time limit on the job. I kept calling and getting an answer, we will start next month but nothing was happening. Their pricing was a little expensive. They came on time to make the quote but no one ever came to do the job. I became frustated and chose another company.
Description of Work: I used DRM Construction Solutions LLC for a quote to redo my cabinetry & my kitchen about a year ago, near the end of 2011.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
2.0
punctuality
4.0

$60,000

Response from DRM Construction Solutions LLC
We regret [member name removed] gave us this review. We were working to design and come up with pricing to remodel her kitchen within a budget. After several on site meetings and many designs later, we simply could not give them what they wanted for the money they budgeted which was $40,000 not $60,000. Early in 2012, I suggested going with a less expensive and lower quality cabinet maker to stay within their budget. They went to florida in February and never made contact again. I figured they no longer needed or wanted my services. Please note we never came up with agreed scopes or pricing for any work and no contracts were ever executed. I'm not sure how I could "Start next week" without a contract?

Emma C B.
10/2012
5.0
remodeling, woodworking, ceramic tile, interior painters, home remodeling, wallpaper, replacement windows
  + 5 more
I am absolutely and completely delighted with the quality of the finished work performed by DRM. Just look at the attached pictures of the lovely new bathroom and of the exquisite work done on the dining room ceiling. The carpenter had to custom form the edges of the coffering to fit the uneven walls of this old house. It is masterfully done in every minute detail and then painstakingly painted. The standard could not be higher. I really, really appreciate the time and attention DRM gave to getting the job 100% right and not stopping until this was achieved. The crew were delight to work with, always friendly, courteous and considerate. All in all, they were in my home from March until October this year, and yet they managed to seem unobtrusive, which is a miracle considering this is a very small, open-plan house. Not only was I able to keep on working despite their presence, but they were able to tolerate having the home-owner right on top of them all of the time, asking questions and making comments. Their courtesy extended to advising me always when they would be arriving and then keeping their word. Each day began with the laying out of spotlessly clean tarps throughout the house, and the erection of dust proof barriers between work and living areas. Each day ended with the folding of tarps and meticulous cleaning. When the project began, back in March, and I saw the expertise of DRM and their wonderful attention to detail, I asked them to expand the boundaries of their original contract with me and do a whole lot of extra things -- like the work on the roof and mending the staircase. They agreed. The job mushroomed, and eventually DRM said that they would not be able to work with me over the summer months, because they had other commitments which they couldn't put off any longer. There was therefore a hiatus before the job was completed in September and October. [In fairness, it should be noted the bathroom remodel was finished at this point and the bathroom back in use. The dining room was also already complete.] I believe that the distance between DRM's HQ and my home was hurting them in terms of commute time and the expense of gas, as well. Obviously I was upset about the delay, and have given DRM a and quot;Band quot; instead of an and quot;Aand quot; for responsiveness in consequence. I should stress that I found them responsive in every other aspect ,and that their overall rating of and quot;Aand quot; from me is highly deserved. I know a good thing when I see it. I would not hesitate to use DRM again and would definitely recommend them to my friends, and to you.
Description of Work: In summary: Complete bathroom remodeling; major replacement of defective plumbing and pipework; restoration of a water-damaged coffered ceiling and all associated paintwork; restoration of original sash windows; basement re-insulation; and sundry carpentry, plumbing and painting jobs around the house. My house was built in 1928 and beautifully remodeled on the inside by the previous owners in 2006. Sadly they didn't replace the ancient plumbing at the same time. In March 2012 a pipe burst under the floor in the second upstairs bathroom, releasing a deluge of dirty water through the coffered dining room ceiling and on down through the oak floorboards into the basement below. My insurance company recommended DRM, who are located more than an hour's drive away from me, and they were on site the same day, arranging and subcontracting emergency plumbing repairs (not covered by insurance) and providing estimates for repairs to the dining room and basement to submit to the insurance company. I contracted with them for the work. Gaining access to the bad plumbing involved removing the damaged dining room ceiling entirely (with all its lovely coffering), and ripping out most of the dividing wall between the linen closet and the shower above. Preventing further water damage had also made it necessary to take out areas of soggy insulation in the basement ceiling, beneath the dining room floor. Seeing that the guts of the bathroom had already been laid bare, and that completely new and modern pipework was going to be needed all the way from the second floor to the basement, I decided that it was probably a good to time to bite the bullet and remodel the bathroom (an area overlooked by the previous owners). I asked DRM to prepare an estimate covering that, and a variety of other smaller jobs around the house, including (but not limited to) replacing the basement insulation, replacing four window sashes (one in the bathroom and three in the sitting room), mending a broken tread in the main staircase, repairing some rotted window sills, and making good an area of damp drywall under those windows. Once these projects were already under way, and I saw the quality of work being done by DRM, I added even more projects to the list. For example, despite re-roofing a couple of years ago I had a continuing leak where the roof meets the stone chimney of the house and DRM agreed to get their carpenter to repair it for me. Coincidentally the chimney needed re-lining at the same time and DRM subcontracted chimney experts for me. The bathroom downstairs needed some minor repairs. I decided that since the dining room was being repainted anyway, I would also repaint the contiguous areas: sitting room, kitchen ceiling, stairwell and upstairs corridor. As far as the bathroom remodeling went, we re-used the existing toilet, glass shower doors, original sash window, and original door, but everything else was new. As the house has settled at a slight downhill angle over time, the bathroom floors and walls had to be reconstructed at a true horizontal and true vertical, using all the correct waterproof materials. The floors were tiled. The walls were tiled to half height and edged with a chair-rail tile, with wallpaper above. Above the new tub, the walls were tiled to the ceiling and incorporated not just the chair-rail tile, but also a decorative band of tiny mosaic tiles. A new central light/extractor fan was installed, and also new sconces, vanity, medicine cabinet, window shutters, shaving mirror and other fittings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$28,000

Richard D.
03/2012
5.0
drywall, remodeling, siding, replacement windows, interior painters
  + 3 more
We dealt with the owner, Dennis. He was professional. We met multiple times with insurance adjusters to get damage properly assessed. The crew was neat, clean, and a pleasure to have around.
Description of Work: They installed new construction windows and siding, removed and replaced interior sheet rock walls and ceilings caused by water damage. They also refinished and painted ceilings and wall.s

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Jack G.
03/2012
5.0
remodeling
  + -1 more
Dennis Michels took lots of time to prepare estimate in great detail. He was very timely, professional, and all work was performed WELL and under poor weather conditions. I was completely satisfied in all respects.
Description of Work: Resided my house, repaired and repainted large deck, repaired roof and gutter, all as a result of a fallen tree onto my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Mary Lee C.
03/2012
5.0
drywall, flooring contractor, replacement windows, woodworking, home remodeling, interior painters
  + 4 more
Professional, courteous, reliable. Kept me informed. Job completed 12/20/11 and have come back twice to look at a concern I had.
Description of Work: Drywall - took down and put new up. Took closets out, refinished. Wood floors, laid new wood floors. Windows installed New bathroom Painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45,000

Bridget M.
02/2012
5.0
remodeling, basement remodeling
  + 0 more
The crew was very clean, orderly and performed work in a timely manner. The work performed was excellent. Dennis was always available for contact and questions. The crew offered us viable options during the construction, it was an excellent job.
Description of Work: They provided electric panel consolidation, moved laundry utilities to the basement, installed lights in closets and created a laundry room area in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Suzanne B.
01/2010
5.0
remodeling
  + -1 more
He is very good, professional and reliable.
Description of Work: He oversaw a renovation of a property. Including painting, carpet removal and carpeting a room, and polishing floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    355 Sackett Point Road Unit 4, North Haven, CT 06473


    Service hours

    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    General Remodeling,
    Windows,
    Interior Painting,
    Drywall,
    Kitchen and Bath Remodeling,
    Finished Carpentry and Woodworking,
    Doors,
    Basement Remodeling,
    Wallpaper,
    Siding,
    Roofing,
    Flooring Sales and Installation

    FAQ

    DRM Construction Solutions LLC is currently rated 4.8 overall out of 5.

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    DRM Construction Solutions LLC accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, DRM Construction Solutions LLC offers free project estimates.
    Yes, DRM Construction Solutions LLC offers eco-friendly accreditations.
    No, DRM Construction Solutions LLC does not offer a senior discount.
    Yes, DRM Construction Solutions LLC offers emergency services.
    No, DRM Construction Solutions LLC does not offer warranties.
    DRM Construction Solutions LLC offers the following services: All General contracting & remodeling services.

    Contact information

    355 Sackett Point Road Unit 4, North Haven, CT 06473


    Service hours

    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM