Around the Clock Heating & Cooling Inc
About us
Additional DBA - Around the Clock Inc.
Business highlights
Services we offer
HVAC Service & Installation.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
67% | ||
8% | ||
8% | ||
17% | ||
0% |
I woke up at 3AM and the house was still 42 degrees so I had to call them back that morning. After another hour of work, I was told I had to call a plumber because I probably had a frozen pipe and there was nothing wrong with the boiler. I was a little surprised to get another $140 bill though. I protested that had they figured out the night before that my heat really wasn't working, I wouldn't have had to call them back in the first place, nor would I have had to spend the night freezing! According to them, it was working when they left, which I disagree with. I actually would have been fine had they cut it in half, but to be inflexible after all that was upsetting.
Last March (2014) when my furnace needed repair they came and did the work and recommended some preventitive maintenance be scheduled. Well, it was the end of the heating season and I let it slip. Of course this November the furnace needed another repair. When they arrived we discussed the current issue and the preventitive maintenace it really needed.
A new furnace was suggested and I agreed it was probably the best idea - versus spending more money for this repair and then possibly another repair later this heating season. I can only estimate the furnace's age at 25 -30 or more years.
After I was quoted a price, the technician (the owner I believe) saw a few more minor issues and said he'd address them too at no additional cost.
They introduced me to a promotion by United Illiminating for 0% financing and helped arrange it as well.
They arrived the morning of the scheduled installation right on time - to the minute. Two young men arrived and we discussed the job. They seemed well experienced just from our conversation. Soon after the work started, a third person arrived. Near the end of the job, the owner arrived to make sure all was going well. They took their time to veify all the zones and thermostats were working correctly. They also thoroughly explained the new unit, all the various valves and the paperwork at the end.
When they left, the basement floor was cleaner than when they arrived.
Each of the four guys were professional and very courteous.
I would recommend them to a friend and would use them again myself.
see above
Licensing
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All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing