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ACME LOCK & SAFE INC logo

ACME LOCK & SAFE INC

Locksmith Service, Commercial Locksmith Service, Auto Locksmith Service,

About us

Acme Lock & Safe,Inc has been servicing the locksmith needs for both residential & commercial applications since 1945. First opened in New Haven by local locksmith,Sam Charm,it has been since been owned and operated by his son,Jerry who joined his dad in the late 70's.He is bonded,insured & registered as required by the State of Connecticut(Reg # LCK0000021). He is also a member in good standing of LAOC & ALOA . Acme Lock services customers in the greater New Haven area as well as most surrounding towns in Southern Connecticut. Acme lock is home based in North Haven.FREE estimates & advice always gladly given. For more info,please visit our website www.acmelock.net

Business highlights

Emergency services offered
80 years of experience

Services we offer

LOCKS~SAFES~KEYS~DOOR CLOSERS~EXIT DEVICES~MASTER KEY SYSTEMS~KEYS BY CODE~RESTRICTED KEY SYSTEMS~PANIC HARDWARE~EMERGENCY SERVICE Including Lockouts COMMERCIAL & RESIDENTIAL Sales & Service WE SERVICE WHAT WE SELL

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
11%
3
0%
2
0%
1
0%
Showing 1-9 of 9 reviews
Lauren T.
Nov 2017
5.0
Yes, I recommend this pro
$235
Jerry responded immediately, came the next day as promised (calling beforehand to confirm the appointment and his arrival time) and fixed the problem we had called him for. He also provided great detail about how our (very old) locks work and how to keep them in working order in the future, which I appreciated. He was so helpful that I asked him to take a look at a couple other issues (a door that didn't latch and a poorly functioning bathroom doorknob) and he took care of these issues as well. He has been in the business for several decades and this showed inthe quality of his work and ability to understand the problems immediately. It was a great experience and I would recommend him to anyone and be pleased to work with him in the future.
Response from ACME LOCK & SAFE INC
"Thank you,[Member Name Removed] for your kind words. Very much appreciated."

John D.
Feb 2017
5.0
Yes, I recommend this pro
$160
Jerry was easy to deal with on the phone and was right on time for our appointment. He completed his work quickly and actually ended up charging slightly less than his estimate. I would be happy to do business with him again in the future.
Response from ACME LOCK & SAFE INC
"[Member Name Removed],thank you for your trust & kind words. Sorry for my slow response posting this. Jerry"

MALCOLM B.
Jan 2016
5.0
Yes, I recommend this pro
$140
Jerry was very responsive, showed up on time, very professional. Also very friendly and personable. Did a fine job in correcting problem with the front door hardware, and followed up the next day to ensure the work he performed was satisfactory. Overall a good experience.
Response from ACME LOCK & SAFE INC
"Thank you for your kind words. It was a pleasure doing business with you."

Judith H.
Dec 2015
5.0
Yes, I recommend this pro
$5
unknown
Response from ACME LOCK & SAFE INC
"Thank you for submitting your satisfaction with the service that you rec'd from me. Jerry"

Mark B.
Jun 2015
5.0
Yes, I recommend this pro
$130
Excellent. Jerry responded quickly and was very upfront with what he could and couldn't do. Unlike others that just show up to assess the problem, he requested photos and asked pertinent questions in advance. He was able to squeeze me in the same day and fixed the lockset in very short order. Overall a great experience and would highly recommend Acme.
Response from ACME LOCK & SAFE INC
"[Member Name Removed], Thanks for taking the time to post a kind review regarding the lock work I performed at your house. It is important to me that you and all of my customers are satisfied with my work. Please contact me if you need additional lock work in the future. Thanks Again. Jerry Charm Acme Lock"

Peter R.
Sep 2014
5.0
Yes, I recommend this pro
$300
Because of a security concern I needed to change the locks on my doors to my house.
Jerry responded promptly and performed a thorough and professional installation of new locks and new keys. In addition, he was able to offer additional helpful tips and information on making my home more secure. I've used him many times in the past for other lock-related issues and have always found him to quick, reliable and dependable. I have no hesitation in recommending him to anyone needing any lock-related work..
Peter
Response from ACME LOCK & SAFE INC
"Thank You,[member name removed] for being a loyal customer for over 20 yrs. It has always been a pleasure working with you. Jerry Charm"

Jay J.
Aug 2014
5.0
Yes, I recommend this pro
$200
Jerry was very responsive with the appointment. He is very knowledgable and gave good advise on what to do with my front door lock. He worked efficiently and the work was done well.
Response from ACME LOCK & SAFE INC
"Thank you,[member name removed]. It was a pleasure doing work you. Not all customers are this easy to please. Good luck on your new home and family. Jerry Acme Lock Sept 4,2014"

Alexandra M.
Jan 2014
5.0
Yes, I recommend this pro
$100
Excellent
Response from ACME LOCK & SAFE INC
"Thank you, [Member name removed] for your kind review. I apologize for not posting this sooner because I honestly didn't know that I could respond to customer reviews. Hope you are still satisfied with my work. Thanks, Jerry Acme Lock & Safe Sept 4,2014"

Bunny D.
Feb 2012
4.0
Yes, I recommend this pro
Instead of charging me $45, and coming out, they gave me advice. They are mobile and don't have an office, now. They are honest.
Response from ACME LOCK & SAFE INC
"Thanks,[member name removed]. Free advice and quotes are always gladly given. I try to make every attempt to find a simple solution to simple lock problem via phone whenever possible. Your case happened to be an easy one.Thank you for your kind post. Please let me know if you ever need my services in the future. Jerry"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

ACME LOCK & SAFE INC is currently rated 4.9 overall out of 5.

ACME LOCK & SAFE INC accepts the following forms of payment: CreditCard

Yes, ACME LOCK & SAFE INC offers free project estimates.

No, ACME LOCK & SAFE INC does not offer eco-friendly accreditations.

No, ACME LOCK & SAFE INC does not offer a senior discount.

Yes, ACME LOCK & SAFE INC offers emergency services.

No, ACME LOCK & SAFE INC does not offer warranties.