CUTTING EDGE CARPENTRY LLC

Brian came in at a super reasonable price to install wooden railings on two sets of basement stairs. He came when he said he would, was available when contacted, but did a super job. Also, completed in a half-day. I especially appreciated his concern for me woodust allergy. He cleaned up everything. Needs six stars

EVERY WORD IN THIS REVIEW IS 100% TRUE AND DOCUMENTED. DARREN GIOELLO REFUSED TO HONOR THE WRITTEN CONTRACT PRICE AND REFUSED TO COMPLETE THE CONTRACT SPECIFICATIONS. We hired Darren Gioello of Cutting Edge Carpentry to do a major renovation of a home in Old Lyme, CT. One example of not honoring the written contract price was a request (E-mail) for an addional 25 thousand dollars. There was no change order associated with it and the only reason was "so that I can push this project to the next level". He had collected so much money with the job nowhere near finished that, in our opinion, we had no viable alternative but to agree to pay. We requested an accounting of money spent. His accounting clearly documented the fact that he would not honor the original contract price. Although a certificate of occupancy was obtained for the project, many items in the detailed contract were never completed, but were paid for, including crown, baseboard, insulation in basement ceiling, leveling downstairs half bath and laundry floor (he signed a document that it would be levelled) and outside trim. The railing over the stairs was made from scrap lumber and tied to the wall with a finish nail, which popped out. He wrote that the railing was not in the original scope of work (it was because a getting a certificate of occupancy was part of the contract), but that he would tie it into the wall. He never even did that. We filed complaints with the Better Business Bureau and the Connecticut Department of Consumer Protection (our Consumer Protection complaint was NOT his first). He responded to both that everything was closed

My experiences with Cutting Edge Carpentry have always been excellent. Darren offers outstanding workmanship, attention to detail, creative and innovative ideas about remodeling projects--and maybe most important, I trust him both personally and professionally.

Clean, Organized , on time and very respectful. Highly recommended.

He is easy to get along with. He is efficient and his finish product is excellent. He does good work.

It went very well. They were very professional.