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Custom Gutter and Roofing

Gutter Repair and Replacement, Gutter Cleaning, Roofing,

About us

A Father and son business with over 45 years of combined experience. We pride ourself on keeping customers, all are work is done right the first time. We stand by that with are written guarantee on all work done.

Business highlights

Emergency services offered
32 years of experience

Services we offer

Gutter-cleaning, repairs & installation. Roof cleaning & installation. Skylights. Chimney repair. Drainage system repair.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • Check
Reviews
4.723 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
13%
3
9%
2
0%
1
0%

Filter reviews by service

Showing 1-23 of 23 reviews
Fred C.
Mar 2016
3.0
$130
unknown

David E.
Mar 2016
5.0
Yes, I recommend this pro
$75
unknown

Jaeca S.
Feb 2016
5.0
Yes, I recommend this pro
unknown

Barbara W.
Jan 2016
4.0
Yes, I recommend this pro
$150

When he arrived he said that he didn't know that I had gutter screens on the gutters, so he couldn't do the job for the stated price and he couldn't do the job with the truck that he had on site.


This was disappointing as I stayed home from work to meet him and get the job done.  He returned again when I was not at home and performed all services satisfactorily.

But, he forgot to get the extra $$ that he charged for the extra services, so he had to return a third time.


His work was excellent, but he seemed a bit disorganized.



George H.
Jan 2016
3.0
$99
unknown

Bari R.
Jan 2016
5.0
Yes, I recommend this pro
$89
After I purchased this deal through Angie's List I heard from Anthony about scheduling a time. He promptly responded to all communications and took care of the work within the week. I came home, and all the gutters were perfectly clean! I appreciated how easy it was to set it up, and I look forward to having them come back to clean the gutters in the future.

Marcie G.
Jan 2016
5.0
Yes, I recommend this pro
$89
unknown

Shaaron C.
Jan 2016
5.0
Yes, I recommend this pro
unknown

David M.
Nov 2015
5.0
Yes, I recommend this pro
$189
.

Heechul S.
Oct 2015
5.0
Yes, I recommend this pro
$89
Responsive.  Did clean my gutters with a feedback for my gutter condition.  I would recommend anyone who wants to clean their gutters.

Heechul S.
Oct 2015
5.0
Yes, I recommend this pro
$99
unknown

Mahesh N.
Sep 2015
1.0
Said can not do the work needed
Response from Custom Gutter and Roofing
"We don't take your money Angie's list does, they will refund your money right away. Contact them and if there is any problems please call me 203 948-9516"

Tom F.
Apr 2015
5.0
Yes, I recommend this pro
unknown

JoAnn H.
Mar 2015
4.0
Yes, I recommend this pro
$400
.

David J.
Feb 2015
4.0
Yes, I recommend this pro
$500
unknown

Erik L.
Jan 2015
1.0
unknown

Barbara P.
Dec 2014
2.0
unknown

LESLIE M.
Dec 2014
5.0
Yes, I recommend this pro
$400
unknown

Frank M.
Dec 2014
4.0
unknown

Robert O.
Dec 2014
1.0
unknown

Scott G.
Nov 2014
5.0
Yes, I recommend this pro
$400

I communicated with the son, Anthony, through the Angie's List email system. He was very responsive and came out to look at the job when scheduled. He had good ideas about how to fix persistent leaks and clogs in our gutter system. He returned to complete the job on another scheduled day, and everything looks and works great. I've had problems with several other gutter contractors who didn't respond, or didn't show up when scheduled, so it was refreshing to work with a contractor who follows through on what he promises.



Michael D.
Nov 2014
5.0
Yes, I recommend this pro
$99
They contacted to let me know I was not in their service area. I am getting a refund.

Marianne B.
Nov 2014
1.0
$99
I bought the super deal thinking it would be perfect for what I needed done. Company got in touch quickly and said they would stop by 10/27/14. When the guy showed up I explained the problem to him and what I wanted done. Since we have a new roof on the house I was concerned with having the flashing disturbed and had some questions in particular. I got the ladder ready as I wanted to show exactly what I was talking about. Then the guy, who hadn't even introduced himself, started talking about being 56 years old and having done this his whole life, and he had no need to look. If he had to look he might as well throw in the towel. I tried to explain to him that it wasn't so much for him, but for me to get a clear picture and show exactly what I meant. He started getting rude asking "what do you want done and do you want a quote for it?" I told him yes please, but I need my questions answered first, and I would like to show you exactly what I mean. I started walking away. At that point I told him I didn't understand why he was being so rude, and that I was only trying to get a clear picture of what he was planning on doing, since I had concerns about the flashing. Again the story about how long he had been doing it and do you want a quote or not. I told him yes please, he said $284 to get the job done, which was outrageous. I can only assume he didn't want the job. I was very polite at all times, and he probably had a bad day or something. However there is no way I'll have anybody doing anything on the house, if they 1)don't want to answer my questions, 2)don't even look at the work. I don't care how experienced you are, if I don't have a full understanding, and are confident that I get my concerns across, it's just not going to happen. After giving me the price he just got in his van, I thanked him, and he drove off. I have no idea how people like that get any business at all. I don't care if they did the job for free, I wouldn't want him, or anybody from the company, touching the house. If he ever showed up again I would ask him to leave. I was very disappointed, as everything seemed spot on from the start. They were prompt getting back, and I was looking forward to having the sagging gutter fixed. Even reading the fine print in the deal, it would have been perfect. I would very much appreciate a refund, as there is no way I will ever deal with these people again. Appreciate your consideration, and will await further from you. Thanks for your time. Kind regards Marianne

Wayne A.
Oct 2014
5.0
Yes, I recommend this pro
$99
Good person. He came out but it's not something he can fix. He was very honest.

Susan M.
Oct 2014
5.0
Yes, I recommend this pro
$99
They could not do the work for us.  He said it was a custom gutter and he could not replace it.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

Custom Gutter and Roofing is currently rated 4.7 overall out of 5.

Custom Gutter and Roofing accepts the following forms of payment: Check

Yes, Custom Gutter and Roofing offers free project estimates.

No, Custom Gutter and Roofing does not offer eco-friendly accreditations.

No, Custom Gutter and Roofing does not offer a senior discount.

Yes, Custom Gutter and Roofing offers emergency services.

Yes, Custom Gutter and Roofing offers warranties.

Custom Gutter and Roofing offers the following services: Gutter-cleaning, repairs & installation. Roof cleaning & installation. Skylights. Chimney repair. Drainage system repair.