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Quality Built Basements

General Remodeling, Basement Remodeling, Drywall Service,

About us

We specialize in Custom Basement Remodeling with your family's health our top priority. If you live in central CT and are looking to finish your basement or remodel an existing one, contact us today. We strive to differentiate ourselves within our industry through customer service, on-time/on budget projects and attention to detail. We are an innovative remodeling contractor focused on delivering high quality craftsmanship and professionalism. Our commitment to customer satisfaction is the cornerstone on which we operate. Detailed project evaluation and proposal phase to ensure complete understanding of your needs. Fixed price agreements that limit your risk. Innovative solutions that offer an array of options. Attention to quality - this is a big investment and you deserve the best.

Business highlights

28 years of experience

Services we offer

Basement Remodeling, Plumbing, Electrical, Kitchen & Bath Remodeling, Tile, Cabinets, Siding, Windows, Flooring, Carpet installation, Doors, Remodeling, Painting.

Services we don't offer

We do not provide "free" estimates for insurance repairs

Amenities

Senior Discount

10%

Accepted Payment Methods

  • Check
Reviews
5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-9 of 9 reviews
Eric F.
Feb 2024
5.0
Yes, I recommend this pro
Quality Built Basements did an excellent job on your front porch. Bill, the owner was a pleasure to work with and his work was excellent. He pays close attention to detail which turns out quality work. He has done other work for us in the past, and we have always been very happy with the outcome.

Barbara G.
Nov 2019
5.0
Yes, I recommend this pro
$2,700
Bill did an excellent job with installation of new suspended ceiling. He was very good with communication about start date, times and the installation process.

Bradford D.
Sep 2017
5.0
Yes, I recommend this pro
Although we ended up going with someone else, Bill was prompt, courteous, professional and provided a quote in a reasonable amount of time. He was able to work to our tight schedule to have the work completed by Christmas

Bethany S.
Mar 2017
5.0
Yes, I recommend this pro
Bill visited our home to provide an estimate for a room we wanted to finish in our basement. We ultimately decided to go with a personal reference, but the estimate from Bill was very competitive price-wise vs. other contractors we contacted. We appreciated that Bill was punctual, courteous and very professional throughout the estimate process. If we have another project come up where we would want a new contractor, we would hire Bill indefinitely.

Brian K.
Jan 2016
5.0
Yes, I recommend this pro
$8,000
Completed work in a timely manner.  Easy to work with.

Tomasz K.
Nov 2015
5.0
Yes, I recommend this pro
unknown

Edward J.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Mike S.
Jun 2015
5.0
Yes, I recommend this pro
$10,000

Bill came to my home to give me an estimate for my basement remodel. Although we ultimately decided against remodeling the basement I found Quality First Home Improvement to be very competitive price-wise.

He was punctual, courteous and very professional. His estimate was sent in a timely fashion as well.

If we are ever to do something in our home that would require their services I wouldn't hesitate to call them.



Jessica K.
Mar 2015
5.0
Yes, I recommend this pro
$21,000
Bill was very responsive during the entire process - from quote and throughout the build. We got a few quotes from other dedicated basement contractors which were slightly less but ultimately decided to go with Bill because we knew who exactly would be doing the work and we wanted to find a more general contractor to work on future projects. We're very happy with the way the project ended up. Bill kept us informed throughout, cleaned up everyday, and most importantly the quality of the build was great. Very happy and would definitely call him again in future projects.

Jeffrey K.
Jul 2014
5.0
Yes, I recommend this pro
$23,000
We had a small family room with a sunporch off of it.  Bill raised the floor of the sunporch to make it level with the Family Room and removed the wall in between, leaving a large usable space for our family. 
He walled in and insulated the sunporch area and installed new windows and a slider.  He re-roofed the sunporch area and instlaled new skylights.  The whole space was re-wired and new siding was installed. 
Bill was amazing every step of the way.  Besides being a great communicator, he is very organized and detailed.  He would give us a schedule of events for the week, every Monday and amend as needed.  We always knew what work was being done on any given day.  Bill conducts himself with such integrity that on the last day of the job, he re-painted our ceiling.  While we hadn't noticed it, Bill was not satisfied with the quality of work the first time around and wanted to be sure it was perfect.
The guys that Bill brought in were all very polite and clean.  The area would be so clean every day that you almost wouldn't know they were there.   On the last day of the job, Bill took the time to make sure that the space was clean for us.  He washed the windows, inside and out.  He mopped the floor and dusted the mantle. 
The end result is stunning.  Everyone who sees it is so amazed that we were able to transform an old unusable sunporch into this beautiful, spacious, sunny room.  It is exactly what we wanted when we set out to complete this project. 
We would use Bill and Quality FIrst Home Improvement again and reccomend him to everyone we know.  We have been so impressed that we asked him to bid on another home improvement project that we have.


Vincent A.
Jun 2014
1.0
No return call
Response from Quality Built Basements
"I have no record of receiving a call on my caller id from this member. I apologize for any misunderstanding. ALL calls are returned either the same business day OR by noon the next day."

Kris V.
Jan 2014
5.0
Yes, I recommend this pro
$42,500
After contacting several different remodeling and home improvement companies to get ideas and prices to finish my basement, I was getting discouraged.  Some would make appointments and not show up.  Most people showed up late.  Besides that, they all insisted on finishing the basement with fiberglass insulation, which we didn't want.  I contacted Bill at Quality First Home Improvement.  He was actually a few minutes early for our appointment.  He was very professional from the start.  We were very impressed with the fact that he did not use traditional fiberglass insulation.  We had a huge mold problem in a previous house and didn't want that problem again.  He showed us proof that the fiberglass is NOT ok.  This was exactly what we were looking for.  He took several notes, made drawings, helped us to come up with a design we loved. He got back to us quickly with a very reasonable price.  Bill, himself was at the job daily.  He actually did more than 50% of the work.  He is very meticulous.  The job site was spotless every day after the work was completed.  Any time we had a question, it was answered.  The subs he used were also very professional.  Everyone showed up on time.  The job was completed before the finish date!  We are extremely happy.  We would definitely recommend Quality First Home Improvement.  Our basement is beautiful!  This company will be the one we call to remodel our bathroom this year!

Bradley C.
Jan 2014
5.0
Yes, I recommend this pro
$7,500
Quality First renovated three bathrooms in our West Hartford house. The work included tile, plumbing and electrical. Everything was done  with first class quality, completed on time and on budget. Bill and  his team did such a good job that we asked him back to do additional renovations to help prepare the house for sale, These included building a walk-in closet, installing new stair railings and miscellaneous repairs & upgrades. Again we were extremely satisfied with the work and the affordable cost. We highly recommend Quality First for any type of construction or renovation.


Scott S.
Jan 2014
5.0
Yes, I recommend this pro
$5,000
We spoke to several contractors when deciding to remodel our bonus room. Going into the project we knew that bonus rooms present challenges as they sit above an unconditioned space. We decided to go with Quality First Home Improvement as they had extensive knowledge on the subject and took the time to explain why things like are done a specific way.  Prior to remodeling the bonus room, the space was uninhabitable as it was a full 10 degrees F colder than the rest of the second floor. Quality First Home Improvement addressed all the weak points done by the previous contractor and provided us with a functional living space.
Throughout the entire project Quality First Home Improvement kept us up to date on how things were progressing. They were on time, on budget and EXTREMELY neat! We would definitely use them again and would recommend them to anyone who wants quality work performed.

Licensing

Insured

Licensed*

Trade License Number

644354

Trade License Authority

CT

Trade License Expiration

11/30/2016

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

Quality Built Basements is currently rated 5.0 overall out of 5.

Monday: 8:30 AM - 5:00 PM Tuesday: 8:30 AM - 5:00 PM Wednesday: 8:30 AM - 5:00 PM Thursday: 8:30 AM - 5:00 PM Friday: 8:30 AM - 5:00 PM Saturday: 9:00 AM - 1:00 PM Sunday: Closed

Quality Built Basements accepts the following forms of payment: Check

No, Quality Built Basements does not offer free project estimates.

No, Quality Built Basements does not offer eco-friendly accreditations.

Yes, Quality Built Basements offers a 10% senior discount.

No, Quality Built Basements does not offer emergency services.

No, Quality Built Basements does not offer warranties.

Quality Built Basements offers the following services: Basement Remodeling, Plumbing, Electrical, Kitchen & Bath Remodeling, Tile, Cabinets, Siding, Windows, Flooring, Carpet installation, Doors, Remodeling, Painting.

We do not provide "free" estimates for insurance repairs