Marchion & Faucher Enterprises

Went very well. From time I called to request estimate to receiving proposal to completion of job took about 2-3 weeks. From inside of garage there were no indications of structural damage so timing and scheduling were fine. Major concern was working around electrical wire running from house to garage. The crew handled everything extremely professionally including clean-up & removal of limbs. Note: have used the same company for hedge trimming.

This is by far the best, most professional, tree work that I've had or have seen. Both the rep who discussed and estimated the job, and the crew that came to work it, were friendly, courteous, and professional. I've used the services of a couple other companies in the area before, and there is no comparison. I would absolutely hire them again.

They were very professional in my discussions with them over the phone. I was not able to be there during the work, but I was very pleased with how they left the area...spotless. Hard for me to rate them on the price. I knew they had a good reputation and my insurance adjuster recommended them as well and agreed to the estimate.

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Generally speaking, it went well.  The only thing I was disappointed in was that I thought the trees could have been trimmed back further.  Without being outside watching them, I didn't realize it until they had gone.  Clean-up could have been a little better, but in their defense, there was a dusting of snow on the ground.  I would use them again, but make sure we are on the same page with regard to the work expectations.

1. Very easy to work with.. from the sales person to the office staff to the actual workmen
2. prices were very fair
3. They use technology well. ( emailed proposal, most communication was by email which for me was a god sent )
4. Other tree service vendors did not use email, hand delivered quotes ( not by email), relied on the phone to communicate ( which took longer since most did not have an in house office staff to handle quotes, billing etc.)

We did have a difference of opinion regarding the scope of the job after the crew left our property.  To their credit, once I brought this to the attention of company management, the crew returned quickly and completed the job to our satisfaction - with no cost increase.
The equipment was top-notch, the crew very professional. All brush was removed. We would not hesitate to hire Marchion & Faucher Ent's the next time we need major tree work done.

The first day of the job the large branches and limbs were removed, leaving the trunk.  They cleaned up the yard and left it without any debris on the lawn or driveway. The second day the trunk was removed and the stump ground down. The area where the tree had been was raked out and seed was planted for new grass. The job was done very professionally, form beginning to end.  We are extremely pleased with the results and the grass is already growing in!

They arrived at the appointed time, worked efficiently, and actually did more than was in the contract, taking down the neighboring tree because it would have looked ugly standing alone.

First rate service in all aspects from quote to billing!

They came the day they said they would. When I got home from work there was no indication that they were there other than the fact that the trees were gone. VERY professional and they could not have been cleaner!

From initial walk-though of the job though final clean-up, the professionalism and knowledge was impressive. There was no hard sell for services, just a matter of fact diagnosis of the condition of the trees in question and complete honesty describing how critical each situation was, including some work that was not needed for several years. The rep clearly explained the issues in easy to understand language and clearly indicated why and how they would address the problem areas. Unlike some other compnaies interviewed, they were willing to line item each action, giving the opportunity to choose which were ones I opted to address now.
The crew arrived promptly as promised. The crew chief very courteous and the workers pleasant. After reviewing the scope of work they got right to it and completed it all within a morning. This included working around challenging areas such as hills and overhead power-lines. They also cleaned up the area during and after the trimming and stump grinding were completed.
I will definitely be calling them again for the remaining trees I want addressed and other property as well.

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We can't say enough about how great this company is to work with.  Not only did they arrive as scheduled (to the minute, 8:15 am) they worked steadily and safely until done.  They took time to set up properly, and when they were done, they left no trace of having been there except for the improvement in our trees and yards.  They are awesome and the only tree service we consider.  Many thanks!

It all went so smoothly.  I emailed for an estimate.  They came within two days and left the quote in my mailbox.  They included a contract and a copy of their insurance.  I signed and sent back the contract.  Within two weeks a date was set to cut them down.  I went to work on the day they came down.  When I came home, my yard looked better than before they came!!  It was clean and there was no trace of heavy machinery or tire tracks!  Excellent job.

they work quickly and are great at clean up after the job is completed
I have used them for over 20 years to removed and plant trees.They are
reliable and great for any follow up that might be required .

I was quite impressed with the whole package.  From the receipt of my call, to the prompt providing of an estimate; to the timely performing of the work it was all professionally and competently performed.

They are very professional. They do a very good job. If you have a big job, they are the ones to call. Sometimes they are backed up, anything big, they are very good. Peter, one of the reps, advised me when we had a maple tree in bad shape, the power company may take it down if we approach it a certain way. I followed his advice. I then called them to grind the stump. They clean up.

Gentleman arrived on time and provided quote on the spot. Work was performed on proposed date. Lot was cleaned up and nobody would have know tree work was performed that day.

They handled the job very professionally.  They damaged a paver stone that they replaced without my asking!  They showed up on time and did what they were supposed to do!

We have used them numerous times. They are a great company to work with. They are very professional. They always come out and scope out the work and inform you of when they would be able to do the job and the estimated price. They come out when scheduled and do the job right away. If they are doing tree work they pick up all the debris so you do not have to worry about cleaning up afterwards.