New Milford Foundry & Machine Co

Wow. Dan is a gem among plumbers. Prompt, professional, very honest, very knowledgeable. No BS. Inspires confidence. Very fair pricing.
Dan showed up right on time, and I proceeded to hammer him with a bunch of possibly unrelated symptoms that had been gradually worsening for a long time. He kept track of every issue, didn't discount anything as unimportant, and ultimately resolved everything.
Initlally I was a bit concerned about running up the bill, because the diagnostic portion of the visit was complex. He never rushed.  I didn't ask for a quote ahead of time, because it was evolving, and regardless, I needed it done.
I need not have worried. The bill was 50% lower than I expected, and by the time he was finished I was sad to see him go. (He's just a really nice guy.)
The actual work:
1. Acid wash the coil in the boiler, providing instant hot water. I was expecting this, as we have hard water, and it had been quite a few years. No surprises there.
I thought we were done, but he said, no, it may not have fixed all the issues. Let's check. So we did, and...
2. He discovered that the mixing valve was shot, and replaced it, noting that this would also fix my longstanding problem of getting an initial slug of hot water when turning on the cold tap. Two other plumbers had dismissed it as something you just have to live with. "It's the way plumbing works" was the claim. Baloney.  Dan was correct -- I've had no problems since.
3. One sink was still experiencing flow issues, and Dan discovered a kinked supply line, fixed it, and ensured it wouldn't happen again.
Along the way, he was willing to discuss other issues, that aren't current problems, and generally explain things, and answer any questions I had.
The service was superb.

It went well. This team always shows up on time and does great work. The new solution is much better than what was there. It's tight and dry. The Foundry guy assessed the problem and fixed it with a professional job. I have used this company before and the work has always been top notch and reasonably priced. They are the first ones I call.

unknown

We've been dealing with these guys for years and have never had a reason to complain. Dave, in the office, listens and explains well. The guys show up when they say they will and the all have the skills for the job. I have had them do several jobs and I never had to bring them back for a problem with their work. For the leaky faucet, I had an expensive replacement in mind but they fixed the problem just by removing a clog I didn't find. It's nice when somebody passes on the chance to charge you for more work than you need.