About us
Relocation Express, LLC is an Arpin affiliated mover that provides moving services for New Milford, CT. Customized estimates are provided for both local and long distance moves by having a professional move consultant come to your home to conduct a move inventory and create a no-obligation price quote. Complete the form above and an Arpin representative will contact you shortly.
Business highlights
Services we offer
Complete or customized moving, packing & unpacking., storage
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 50% |
The smell of mold was overwhelming and this carpet was damp to the touch.The mold in the damaged rug made my eyes sting and gave me a sore throat. I asked the movers to dispose of it. It was too toxic to keep. I was able to get an insurance claim form emailed to me from Arpin, I filled it out, returned it, and there was no response. I sent emails asking for the status of my claim each month and again no answer. I only got a response when I threatened to write to the president of the company. That was almost a year after the move. I was then reimbursed for the broken wall sculpture and the missing shelves.
Arpin declined to cover the rug because I did not have it in my possession and I did not have the moving tag. It was too toxic to keep... it was damp and stinking. The rug was damaged in transit. It was in pristine condition when it left my house in CT.
OVERALL SERVICE EXPERIENCE: A- until I discovered 3 damaged items, F- in insurance claim response PRICE:B
QUALITY: B- until I discovered 3 damaged items, F- in insurance claim response
RESPONSIVENESS (promptness in returning phone calls): A until I discovered 3 damaged items, F- in insurance claim response
PUNCTUALITY: A
PROFESSIONALISM (cleanliness and courtesy): A in packing and loading truck. C in unpacking and offloading
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing