Right Choice Remodeling
About us
------------ "Have Hammer - Will Travel" Call Us For A Prompt Courteous Estimate --------- We Are Experts In The Remodeling Field. We Love What We Do And You'll Love What We Do For You. With Over 30 Years of Hands On Experience In All Phases Of Home Remodeling, We Can Handle Your Projects, Big or Small, From Start To Finish. Please call us today to schedule your appointment - (203) 240-3298
Business highlights
Services we offer
Bath and Project Design and General Drawings for Permit Acquisition. General Oversight All Phases and Trades for Entire Project. Low Cost Written Estimates., Kitchen
Amenities
Emergency Services
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
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7% |
I hired him in July 2015 to remodel my porch, based on recommendations I had seen online. When the job was completed there were constructions errors, missed commitments, scheduling failures, cost overruns, and broken promises. Mr. Erdman always had an excuse or an explanation, as if they were due to my shortcomings rather than his. He was not customer focused.
I lost all confidence and trust in his ability to complete the job correctly, on time, and within budget. I hired another contractor to complete the job and informed Mr. Erdman that I would no longer be using his services. Then began the hardships and injustice I was subjected to by Richard Erdman. Mr. Erdman demanded payment $1,600 for window installation that was originally planned but that he would not be doing, and for materials he had claimed he had purchased. He never produced the receipts for those materials despite three requests from me. He threatened to place a mechanic's lien on my home and to sue me for $5,000+ for breach of contract. On October 7, 2015 he received my check for $2,500 and agreed upon that amount for materials purchased and for release of contract. That amount included the payment for windows that were not installed. He still failed to give me the requested receipts or the release form.
I paid the new contractor and a mason a total of $10,036 for the work which was include solving the following problems that Mr. Erdman created:
1. Two customer windows and a custom door were incorrectly sized
2. Three concrete steps were poured with riser heights of 6 inches, 6.5 inches, and 9 inches.
3. Mr. Erdman ordered $1,500 worth of extra materials from a supply store. The store is more than a 1 hour drive from my home, so they would not come to retrieve the materials. My new contractor charged me $210 to return them.
In summary, Mr. Erdman failed to perform per contract, inappropriate threatened and intimidated me, and took advantage of me as a home owner and a customer.
We couldn't have been more pleased with the finished product.
We asked Rich to replace the rails with one of those pricey cable rail systems. He did all the research to determine cost, design constraints, specificiations etc. He quote a fair price and we asked him to get the job done before our visitors arrived and he worked hard to get the rails fully installed before the kiddies arrived. He has a good eye for design and made suggestions that improved the asthetics of the deck. The work done was of high quality. We were thrilled.
We also asked him to paint the front deck on the house. He again quoted a fair price and the work was done in a high quality fashion.
Rich did a great job and we love the end result!!!
We ran into delays with the town permit. Rich handled all interactions with town, addressed all requirements by the town and successfully worked with the town to get permit and then C.O.
BTW: we love the cable systems since it presevered our view from the deck but it is not for the faint of heart. The material is expensive compared to normal railings.
I would rate the quality of the work as excellent.
The contractor kept me informed on the progress of the building and was punctual with regard to his personal schedule.
I would definitely recommend this contractor for his professionalism and expertise.
Licensing
State Contractor License Requirements
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All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing