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Santella Electric/Mr. Sparky

About us

We are America's on time electricians! Your satisfaction is guaranteed, all employees are drug tested and have clean back ground checks. We wouldn't send anyone into your home, that we wouldn't want in ours! Call us for all of your electrical needs.

Business highlights

Emergency services offered
68 years of experience

Services we offer

Electrical services from generator installations, as well as ideas and ways to save you money on your energy bill!, ceiling fans, outdoor lighting, service upgrades & panel rejuvenation, surge protection

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.824 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
17%
3
0%
2
0%
1
0%
Showing 1-24 of 24 reviews
Ethan S.
Feb 2017
5.0
Yes, I recommend this pro
Excellent job all around. I have never seen wiring so meticulously neat.

Gary K.
Jul 2016
5.0
Yes, I recommend this pro
unknown

Stephen L.
Dec 2015
5.0
Yes, I recommend this pro
unknown

Gail T.
Jul 2015
5.0
Yes, I recommend this pro
$1,300
.

Christine M.
Jul 2015
5.0
Yes, I recommend this pro
They were professional and told me what needed to be upgraded. I really appreciate their input.

Roger P.
Mar 2014
5.0
Yes, I recommend this pro
$9,000
It was a very good experience. They were very clean, very neat and efficient. They did a big job and they were very good. They did a number of things and we were very pleased. They were not cheap but they were very good.

Margaret C.
Feb 2014
4.0
Yes, I recommend this pro
It went very well, he did what he could. 

Arlene D.
Jan 2013
5.0
Yes, I recommend this pro
$800
They went the extra mile to ensure the job was completed correctly and on time. They did a great job. They are very professional and great guys to work with.

Arlene D.
Sep 2012
5.0
Yes, I recommend this pro
$380
I feel like they are doing me a favor answering their phone.


James G.
Jul 2012
4.0
$275
Positives - A professional company representative answers telephone, makes appointments, is responsive to needed changes in appointments.  A professional and helpful electrician paid the service call (prompt, knowledgeable, polite, helpful).  
Negative - Price.  Santella Electric charges by each service performed, instead of charging by the hour or half-hour.  It presents the total that it will charge before doing the work, and does not do the work unless the customer approves.  
In my case, the quote that I received seemed expensive.  However, I approved it, because I did not know how simple or complex the electrical work was.  I learned that the work was fairly simple.  Then, I had the benefit of having the exact same work - i.e., a number of other electrical outlets changed from two-prong to three-prong in not just one, but multiple other rooms, and several outlets were more complex - done in the next few weeks.  This subsequent work confirmed that Santella's bill was more than double what other good electricians charge for the same work.      
I deliberated over the overall grade to give Santella.  I was inclined to give it a "C" grade, because of its exhorbitant price for the work it did for me.  However, I give it a "B" grade because it provided good service and was prompt.  Please note, however, there are many other good electricians who will provide excellent services for a much fairer price.

Wendy R.
Jun 2012
5.0
Yes, I recommend this pro
$300
They respond immediately if I have any issues, are reasonably priced, and they guarantee all of their work.  Furthermore, they send the same technician on each call, so the gentleman has an intimate understanding of the electical issues in my house.  Santella is the only electrical company that I use.

Theresa M.
Jun 2012
5.0
Yes, I recommend this pro
They were very professional, courteous, and clean.  They were expensive, however, and I chose not to use them for future work becuause of this.

Steven K.
Jun 2012
5.0
Yes, I recommend this pro
unknown

MERGIM E.
Jun 2012
5.0
Yes, I recommend this pro
They were very thorough and did an excellent job.  I was very impressed with them.

Edgar Y.
Jun 2012
5.0
Yes, I recommend this pro
The technician was very polite and efficient, and he did a good job.  The gentleman even went out of his way to put the wiring's switch in a location that was convenient for us.

Anthony V.
Jun 2012
5.0
Yes, I recommend this pro
They were very clean, very knowledgeable, and did a good job.

DAN B.
Jun 2012
5.0
Yes, I recommend this pro
They were very upfront and honest about the price and the service.  I was pleased.

Louise W.
Apr 2012
4.0
Yes, I recommend this pro
$250
Very well - quick

Michael F.
Jan 2012
5.0
Yes, I recommend this pro
$6,000
It went great!  I was doing renovations on my home prior to moving in.  Pete Santella came to my house personally on a Saturday to review the job.  He took detailed notes, went back to review and then stopped by one evening to review the proposal.  I compared it to two other proposals, one higher and one lower, and went with Pete.  It was a smart move.  His crew is phenomenal.  Everyone knows their stuff.  If you drive though New Canaan during the holidays and enjoy the holiday lighting, you'll see Santella's work.  He's a great guy and businessman.  He'll greet you with a smile, a story and a fair price.


Kris G.
Sep 2011
4.0
Yes, I recommend this pro
$300
We used them just once.  Their service was excellent but the price was high.  I really liked the guy who came out.  He was very professional and very efficient.  He took the time to explain what the problem was and he offered several possible solutions.  They were prompt.  This was kind of an emergency and they were out within a couple of hours.  They were just very neat and clean.  They had a very professional outfit.  In fact the other thing was the courtesy of the scheduler was outstanding.  I thought the price was high.  I had similar work done by others and the price seemed quiet high; otherwise I would call them back in a minute.  The price wasn’t a small difference between them and the others.  It was twice as much as I have paid other people for similar work.  We might use their services again in the future but I would probably shop around first.

Shanti H.
Feb 2011
5.0
Yes, I recommend this pro
$1,300
Serviceman was prompt and courteous. Completed in a timely fashion.

Kim F.
Aug 2010
5.0
Yes, I recommend this pro
$450
Great.

Gisela H.
Jul 2010
5.0
Yes, I recommend this pro
$130
Since this was not a big or complicated job, I was very pleased that the electrician could come the day after I had called them. He arrived punctually, quickly found the problem, had the needed spare part in his truck, did his work and then cleaned up after himself. He then also fixed a problem with one of my under-the-counter lights in the kitchen, gave me some good advice about that system and left. I found him to be very helpful, efficient and friendly. All in all, it was an excellent experience.

FRANCIS N.
Sep 2007
5.0
Yes, I recommend this pro
I liked this electrical company. They knew what they were doing. We have found no problems with the stuff they did. They were able to handle the large job we had fairly well. We would use them again in the future.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

Santella Electric/Mr. Sparky is currently rated 4.8 overall out of 5.

Santella Electric/Mr. Sparky accepts the following forms of payment: CreditCard

No, Santella Electric/Mr. Sparky does not offer free project estimates.

No, Santella Electric/Mr. Sparky does not offer eco-friendly accreditations.

No, Santella Electric/Mr. Sparky does not offer a senior discount.

Yes, Santella Electric/Mr. Sparky offers emergency services.

No, Santella Electric/Mr. Sparky does not offer warranties.