Dan's Gutter Cleaning Service

Dan responded to my inquiry right away and came out the next day. He cleaned the gutters and provided before and after photos. He is very prompt and efficient.

They were punctual, professional and efficient.

Great job all around, highly recommend

Great. Very efficient.

Very very well

IJob was completed in a timely fashion.

We use them every year.

The men showed up as scheduled. Upon arrival they walked around the house and accessed the job. Once they began cleaning the gutters it went very smooth. Thye started on one side and continued completely around the house. They located a blockage in one of the leaders and cleared the system. All went very well, completely impressed with the job. I will most likely have them back again next year to clean the gutters again.

The men were very good and left the ground nice and clean.

Dan arrived and gave me a formal quote. He told me the date and time his men would be here. They arrived on time and were polite. The cleaned out 5 large starling nest and installed bird guards. The satellite dishes were removed and the holes in the roof were caulked.

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With so many 'A' reviews for Dan's Gutters, I expected a hassle-free  experience. Unfortunately, I was wrong. They ended up having to visit 3 times to get the job done. On top of that, it took them 5 weeks to get it completed.
It started out well. When I called to arrange the service, Dan quickly returned the call and provided an the estimate. He quoted $440 for: cleaning all gutters on the main house and cottage, removing all debris from the property, and making repairs he said were needed. I thought the price was high, but given his A reviews, as well as the lack of any other gutter-cleaning services in the area, I accepted the price. Wanted to wait till the leaves were down, I scheduled for Nov. 25, 2015. 
Around 2pm on Nov. 25, two men arrived to do the gutter cleaning. One got up on a ladder and used a leaf blower to blow leaves out of the gutters. The other guy used a second leaf blower to blow the leaves around they yard. The contract stated "all gutter debris will be removed from the property." The leaf debris was being dispersed, not removed. A lot of time was being wasted by the guy walking around blowing leaves around the property. I couldn't understand why he didn't just rake up the leaves and put them in a bag or barrel for haul-off. There were two stacked trash cans in their truck which I assume were meant for dealing with the debris.
As I had just had fall leaf clean-up completed, I did not want substantial amounts of leaves being dispersed around the property. I called Dan to discuss the issue of the debris not being removed as per contract. He asked if I was going to talk to his employees about it. I did not feel it was my job to speak to his workers, so Dan called them and instructed them to remove the debris. One of the workers asked if I had a rake. I was astounded that with the leaf debris they are meant to be handling every day from gutters, they did not have a rake on the truck. 
It was getting dark and they hadn't done the Cottage, which was included in Dan's estimate. I mentioned the Cottage to one of Dan's guys, and he confirmed that it hadn't been done, and that he didn't know it was meant to be done. With it being dark, they would need to come back to do the Cottage. I asked if they did the gutters by the front entryway of the main house. I had't seen them working there. They assured me that they had done them. 
On Nov. 28, they returned to do the Cottage. I was away. When I returned, I checked the entryway gutters of the main house on a hunch that they had not been done on the first visit. I should have checked them before the guys returned, but with Thanksgiving and a busy Friday workday in between the first and second visits, I did not have time. Much to my dismay, I was correct in thinking they hadn't been done. I called Dan to report that the gutter cleaning was still not complete and left a message describing the situation.
After a few days Dan had not returned my call. So, on Dec. 4, I sent a text message with photos of the uncleaned gutters which I had taken from up on a tall step ladder. I do not like heights, so it was very unpleasant having to get up on the ladder to check the work and take the photos. I didn't get a return phone call from Dan until Dec. 14th. So, 16 days went by between the time I initially reported the problem before Dan called back.
Dan acknowledged the entryway gutters had not been done, but said his guys would not be able to come and finish the work until Jan. 2. So all and all, it took 5 weeks and much aggravation to get the gutter cleaning job completed.
Having watched how the service was performed, there didn't seem to be much to it if you know someone good with heights. The leaves are blown out of the gutter with a leaf blower. Other large debris is hand-removed. Dirt and grit is washed down with a hose with a pressure nozzle attached. I didn't see anything else done. Not rocket science. You need a ladder standoff attachment so that you can position the ladder against the roof without damaging your gutters. 

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Dan was professional and cordial. He looked at my house and left an estimate. we agreed that he would clean the gutters and do repairs as needed. He came when he said he would, did a neat and professional job.

The inspection was completed with an explanation of the reason for the issues and then corrective actions needed to solve the problem. The inspector was the owner and explained all aspects of costs like material, personnel and anything else asked. Within two days of the inspection the team came out as briefed to clean, attach, and clean up of all material.

Overall good experience.

All arrived on time and were very respectful and courteous.

Dan returned my call promptly when I called for an estimate.
He thoroughly explained what he was going to do.
He did two separate jobs.  Arrived on time for both.
Completed both jobs to my satisfaction.
Excellent job!

Dan is very prompt, precise, professional. And his prices are reasonable. We have FOUND someone to clean our gutters twice a year. Excellent service!

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Dan returned my call inquiring about his services promptly.  He came out, explained how the gutters would be cleaned,  gave an estimate, and set the date for the service to be performed,  On the service date he arrived with a helper and promptly set to work.  The job was completed and all the debris was taken away by Dan.
Dan was very professional, thorough and courteous.  I would definitely hire him again as well as recommend him to my friends and neighbors.

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Great. Calls to remind me of appointment (every 6 months). Comes when I am at work. Calls when finished with a full report. Reliable, highly professional. A great find!!!