Barnes Moving and Storage of New England LLC
About us
ADDITIONAL PHONE NUMBERS: 8004480229, 8605367284.
Business highlights
Services we offer
COMMERCIAL & INTERNATIONAL MOVES. ESTATE MOVING SERVICES. PACKING & CRATING. PIANO SPECIALIST. CORPORATE ACCOUNT SPECIALISTS., LONG-TERM OR SEASONAL STORAGE. GOODS SEALED IN PRIVATE CONTAINERS. HOUSEHOLD, TEMPORARY
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 5% |
non stop. They never slowed down again.
Hopefully I won't be moving any time soon, but I most definitely would use them again and recommend them to everyone.
Moving day is a very stressful event, but if I had to do it again I would feel much better knowing these guys were on the job.
Part Two of my sage with them was when the delivery of my furniture was scheduled to be moved from their facility to my Westerly condo after being stored there for two weeks (because they were *too busy to move me all on the same day). I couldn't take the day off from work and had my elderly parents come from their house in Groton to my condo to wait for the movers to arrive. Because of the fiasco re the way they performed when they moved my things from my Mystic house, I was ASSURED by Dean that the movers would be in Westerly first thing in the morning with my furniture. My parents waited. And waited. And waited. I think they finally showed up around 1 o'clock. No explanation, no apologies were offered.
I had a couple of wooden table that were cracked, a broken mirror, and a missing jute pad for one of my rugs. When I called to complain, there was no offer of compensation or explanation. No mention of a damage claim form I could fill out. Nothing. It was an unbelievably shoddy way of doing business. Ironically, I went with Barnes Moving and storage because 11 years prior to that I used them in a move I made from Woolwich, ME to Mystic and they were excellent. I had been given their name by my parents who had used them about three years prior to that when they moved from one end of CT to the other. They had an excellent experience as well. I know it had been a family business and the Barnes name remained with the business when Dean bought it prior to my move to Westerly. I think the Barnes's would be very upset to know name was associated with such a poorly run business. Maybe they have improved their business practices since 2000, but given the experience I had with them and how they responded to it (or more likely how they did NOT respond), I would steer clear of them.
"First, I would respond to Member that if I made her life miserable, I do apologize for it. I have not been in business for many years now to upset customers at a very stressful time in their lives. I honestly do not recall the move, but I see no reason why Member would wait 12 years to express herself had I not make errors in judgement at that time. I can attest with a clear conscience that I conduct my business in a very professional manor. My customers are treated fairly from start to finish. I am honest and a person of my word. I am a single father of 4 children that needs to stay in business to support myself and them. I certainly would talk to Member to discuss further if she wished that to be."
Licensing
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