GRANDFATHER TIME

Clock Repair

About us

CERTIFIED MASTER CLOCKMAKER

Business highlights

48 years of trusted experience

Services we offer

CLOCK REPAIR

Services we don't offer

ASK FOR DETAILS

Amenities

Warranties
Yes


Accepted payment methods

Check

Reviews

4.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
13%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-8 of 8 reviews

Ann Marie C R.
06/2019
5.0
clock repair
  + -1 more
It took a few weeks for the repair, but that was indicated up front. I am very happy with the work Paul did, and would recommend him to anyone who needs their grandfather clock repaired. We now have the beautiful chime back.
Description of Work: Repair to grandfather clock that no longer chimed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from GRANDFATHER TIME
Thank you for your positive feedback. I'm glad you were pleased with my services.

Judith J.
08/2017
5.0
clock repair
  + -1 more
Restarted and got professional advice for maintenance.
Description of Work: Restart a neglected grandfather clock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from GRANDFATHER TIME
Thank you for your positive feedback. I'm glad that you were pleased with my services.

Peg C.
06/2017
5.0
clock repair
  + -1 more
It was a 5 star experience from the first phone call forward Paul Jahnke is a true professional and his work was exceptional. Additionally he shared information for us to keep things going well until his next maintenance visit. We highly recommend Paul Jahnke and look forward to seeing him again.
Description of Work: Our grandfather clock had never been serviced. It is 22 years old and started having issues. We had not maintained it, mostly due to such poor reviews of local clock people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from GRANDFATHER TIME
Thank you for your positive feedback. I'm glad that you were pleased with my service and that I met your expectations.

Ralph M.
09/2016
5.0
clock repair
  + -1 more
Paul W. Jahnke did a great job my clock is like new.
Description of Work: My 33 year old Howard Miller Grandfather clock was not in working condition. called on Monday Paul was able to come to my home the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan K.
01/2015
5.0
clock repair
  + -1 more
The thing I want to stress is trust. I have had other "clock repair men" into the house to work on the clock who wanted to replace the mechanism immediately and left the house without getting the clock working. The CLOCK DOCTOR took that approach soon after looking at the clock. Mr Jahnke has advised me of the level of wear in the clock which I understand. He indicated that clock may last a few more years before the overhaul is needed. If you want to have peace of mind and confidence in the skill of the clock man, I stongly recommend Mr. Jahnke to work on your clocks The clock in question is: Ethan Allen westminster chimes, circa 1975, manufactured in West Germany, grandfather clock
Description of Work: Mr. Jahnke arrived a few minutes early. He explained my options in a clear and understandable manner and commenced to work on the clock. He pointed out the main problems with the clock as he proceeded. The grandfather clock is about 40 years old and it has continued in service during most of the time. Mr Jahnke repaired, adjusted and lubricated the clock and within a short time the clock was chimming again. It is evident that he knows the workings of a clock very well. I have complete confidence in his technical skill and his honesty. He is the first clock repair man we have engaged where I felt he really was interested in getting the clock working more than than he was looking for a big pay day. I am sure the day will come when I will have to ask him to do major repairs to the clock mechanism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Anthony P.
11/2014
5.0
clock repair
  + -1 more
Paul Jahnke is the consummate professional! He came to our home in October, looked at the clock and then gave us various options as to how to get it running again. We chose the option of replacing the entire internal clock mechanism so that it wold be like a brand new clock. Pal is extremely detailed and meticulous. He took his time inspecting our clock and explaining to us the options. Today, he returned and installed our new mechanism and the clock runs like new. He never left any tools or equipment in an inappropriate place. His attention to detail and his meticulous work ethic prevents him from doing that. We are so thrilled that our clock is back and we will continue to use Paul Jahnke, Grandfather Time, for all of our future servicing and tune-up needs. If you have a Grandfather Clock, or other timepiece, that needs repairing, I would highly recommend Paul. You will not be disappointed.
Description of Work: Paul replaced the entire internal clock mechanism of our 34 year old Grandfather Clock, which hadn't worked in years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacquelyn W.
10/2014
4.0
clock repair
  + -1 more
unknown
Description of Work: Repaired antique grandmother clock - good. Laid tools directly upon antiquq glass countertop - very bad!!

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$150

Response from GRANDFATHER TIME
[Member Name], Upon checking my files, I do not have a customer by the name of Jacquelyn Wilkins. I would appreciate it if you would recheck your records and rescind this review. Thank you. Dear Ms. [Member Name], Since posting my original response to your October 23, 2014 review, I have been informed by Angie’s List that they have tried unsuccessfully to contact you several times over the past several weeks by emails and phone calls attempting to get a counter reply from you. As of November 18, 2014, you still have not responded, so I will assume that your review was erroneously posted to the wrong clock repair shop . I am sorry you have had a bad experience with another clock repairman. Should you need clock repair services in the future, I would be very happy to assist you. Thank you, GRANDFATHER TIME

Pam R.
08/2012
5.0
clock repair
  + -1 more
They are very knowledgeable and punctual.
Description of Work: I used the services of Grandfather time for clock repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    GRANDFATHER TIME, MONROE, CT 06468


    Service hours

    Monday:
    9:00 AM - 5:00 AM
    Tuesday:
    9:00 AM - 5:00 AM
    Wednesday:
    9:00 AM - 5:00 AM
    Thursday:
    9:00 AM - 5:00 AM
    Friday:
    9:00 AM - 5:00 AM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

    Service Categories

    Clock Repair

    FAQ

    GRANDFATHER TIME is currently rated 4.9 overall out of 5.

    Monday: 9:00 AM - 5:00 AM

    Tuesday: 9:00 AM - 5:00 AM

    Wednesday: 9:00 AM - 5:00 AM

    Thursday: 9:00 AM - 5:00 AM

    Friday: 9:00 AM - 5:00 AM

    Saturday: 9:00 AM - 12:00 PM

    GRANDFATHER TIME accepts the following forms of payment: Check
    No, GRANDFATHER TIME does not offer free project estimates.
    No, GRANDFATHER TIME does not offer eco-friendly accreditations.
    No, GRANDFATHER TIME does not offer a senior discount.
    No, GRANDFATHER TIME does not offer emergency services.
    Yes, GRANDFATHER TIME offers warranties.
    GRANDFATHER TIME offers the following services: CLOCK REPAIR
    ASK FOR DETAILS

    Contact information

    GRANDFATHER TIME, MONROE, CT 06468


    Service hours

    Monday:
    9:00 AM - 5:00 AM
    Tuesday:
    9:00 AM - 5:00 AM
    Wednesday:
    9:00 AM - 5:00 AM
    Thursday:
    9:00 AM - 5:00 AM
    Friday:
    9:00 AM - 5:00 AM
    Saturday:
    9:00 AM - 12:00 PM