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CLEAN HEARTH & HOME

Maid Service, Post Construction - Clean-up, Ducts & Vents - Clean,

About us

We are a fulll-service residential cleaning business with a small but growing staff. Currently, we have four to six workers, including the owner who is on site for all client work. We accept cash or checks upon completion of services rendered. In addition to quality results, we deliver peace of mind and reliable service so you can enjoy your home and leave the cleaning to us.

Business highlights

19 years of experience

Services we offer

& MOLDING), AND MOPPING (WATER & VINEGAR OR MR. CLEAN. AMONIA & WATER ON SOME SURFACES AS NEEDED)., FULL SERVICE HOME CLEANING; CLEANING PRODUCTS ARE PROVIDED, GREEN PRODUCTS OFFERED. GENERAL SERVICES INCLUDE DUSTING/CLEANING (ALL SURFACES: BASE BOARDS, HEATING UNITS, INCLUDING A HIGH POWERED VACUUM, VACUUMING

Amenities

Free Estimates

Yes

Reviews
4.743 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
2%
3
5%
2
5%
1
0%
Showing 1-25 of 43 reviews
Nancy S.
Jun 2017
5.0
Yes, I recommend this pro
Jean & Angela are a pleasure to work with. Their smiling faces and positive attitudes always brightened our day when they cleaned our home. They are professional, reliable, swift and would accommodate special requests. I highly recommend them to friends & families alike!

Paulo L.
Mar 2017
5.0
Yes, I recommend this pro
Service was way better than I expected. The attention to detail from Jean and team is really impressive. I had gotten other quotes from competitors and her quote was the most reasonable. Now, after the service complete, I can say with great confidence that if you need any house cleaning services in the area, don't even waste your time looking elsewhere.

Matthew M.
Mar 2017
5.0
Yes, I recommend this pro
Jean has been cleaning our house for a couple months now and she is amazing! From wiping the blinds and ceiling fans, to washing the floors for us, there is no better feeling than coming home after work and walking into a freshly cleaned house. I trust her 100% and wouldn't use anyone else. If you are looking for an honest, hardworking, LOCAL company, then do not hesitate to call Jean, worth EVERY penny.

David G.
Jul 2016
5.0
Yes, I recommend this pro
Jean and her team always do excellent work. Descriptive words that immediately come to mind are: honest, reliable, effective, thorough, responsive to special requests, and very hard working. They arrive timely and efficiently do their work. Jean and her team are always friendly and courteous. We gave them the key to the condo.

Kerri K.
Jan 2016
5.0
Yes, I recommend this pro
$300
Jean was attentive when she came to give an estimate. She arrived on time for the estimate and cleaning. She and Angela cleaned the house thoroughly and carefully. I definitely recommend them!

Claire Q.
Dec 2015
5.0
$144
Jean and her team are amazing and have become a part of our family. They take fantastic care of our house and have excellent attention to detail. As much as possible, they try to accommodate our schedule so as not to disturb our young baby's naps. 
Jean is truly a professional and I have tremendous trust in her. I would recommend her to anyone in the New Haven/Hartford/Norwalk area looking for someone to clean and take care of their home.

Mark D.
Oct 2015
5.0
Yes, I recommend this pro
$210
We were really impressed with the great work and professionalism of the team at Clean Hearth and Home. We purchased a deal for 6 hours of cleaning, and they really made it count. Great communication and responsiveness before the job and excellent thorough work once they arrived. We would definitely hire again. The house looks great and the did the work for a great price. Overall a very positive experience. Thanks for the great work!
Response from CLEAN HEARTH & HOME
"Thanks so much for your feedback. Very glad to hear you are so pleased with our services and the results. It was our pleasure to help you. We look forward to cleaning for you again in the future. In the meantime, wishing you much happiness with baby [removed personal info]! -- jean"

Barbara Y.
Jun 2015
5.0
Yes, I recommend this pro
$100
unknown

Helen H.
Jun 2015
5.0
Yes, I recommend this pro
$175

Jean and her partner did a very good job at a reasonable price.  They did some things without me asking.  They had high standards.  The products they used were very efficient and effective.  I could trust them.



Adam W.
Jan 2015
5.0
Yes, I recommend this pro
$100
I was extremely happy with the services provided by Jean and her team. I would often leave my apartment scattered with a mess of clothes, dishes, papers, etc., and would come back to a tidy, welcoming apartment with a delicious, clean smell. I always felt that she treated my home with a lot of care and I could trust her and her team. The kitchen/bathrooms/floor were all very well cleaned, and although I initially was concerned that she might not get the floors clean enough with natural cleaning products, everything ended up being perfectly clean and not smelling of harsh chemicals. I have since moved from Connecticut, and wished I could find a cleaning service as good and reliable as this one!
Response from CLEAN HEARTH & HOME
"Dear [member name removed]: Thanks so much for your review! I think of [member name removed] often....and can only imagine how busy you must be with your new baby! Such a wonderful addition to your family! I hope you find an excellent cleaning service in your new home. Happy New Year and best wishes! - jean"

Larry V.
Jun 2014
5.0
Yes, I recommend this pro
$300
unknown

Patricia H.
Jun 2014
5.0
Yes, I recommend this pro
$125
It went great

Keith S.
May 2014
5.0
Yes, I recommend this pro
$150
She was punctual. Did a good job cleaning the house.

Gary N.
Apr 2014
5.0
Yes, I recommend this pro
$400
This is as close as it gets to getting three wishes from the magic lamp.  Jean and her crew listened to what my wife and I wanted and got to work.  They did everything we asked for, quietly, quickly and with a smile, and they did everything we would have asked for, had we thought to ask.  You could put our house on TV now.  If you're reading this, give them a call.  Live a little.

Wendy M.
Feb 2014
5.0
Yes, I recommend this pro
$250
She cleaned so well I was frankly, very surprised as no other cleaning service ever cleaned my house like she did. can't wait to have her on a monthly basis!

Miriam L.
Oct 2013
5.0
Yes, I recommend this pro
$145
Jean and her team are hardworking, thorough and efficient.  They have been very reliable and easy to work with, as well as getting along well with our Boston Terrier puppy.  They have cleaned both when I am working at home and when I am away - the quality has always been excellent.  If I need to make special requests, they are very flexible, but I also appreciate it that they usually get everything right the first time and anticipate what's needed.  I have asked Jean for tips on problems unique to older homes and have been very pleased with the information she provided.

Jerrilyn A.
Sep 2013
4.0
$150
Very pleasant.

Sandra P.
May 2013
5.0
Yes, I recommend this pro
$450
I HAD CALLED JEAN A COUPLE OF WEEKS AGO AFTER HAVING COMPLETED RENOVATIONS IN MY HOME. SO INSTEAD OF JUST CLEANING UP FROM CONSTRUCTION, IT TURNED INTO A MAJOR SPRING CLEANING!! I HAD NEVER HIRED A CLEANING SERVICE BEFORE, SO I WAS A LITTLE APPREHENSIVE.. WELL JEAN AND HER TEAM (ANGELA AND CHAZ) WERE WONDERFUL.
THEY WORKED ALL DAY AND MADE IT LOOK SPARKLING WHEN THEY LEFT. THEY DEFINITELY EARNED THEIR PAY.. AND  I WOULD RECOMMEND THEM TO ANYONE. THANK YOU LADIES..

George S.
Apr 2013
5.0
Yes, I recommend this pro
$150
All I can say is that I would recommend Clean Hearth and Home to anyone within their service area.
Jean (the owner) was completely punctual and responsive to my initial inquiry about services.  While as anyone I would like the price to be a little lower, it's competitive for the area.
The group does a very nice job and the wife is very happy - can't go wrong there!  The house is clean and smells wonderful.  The group is usually on time and communicates very well.


Marcia M.
Jan 2013
5.0
Yes, I recommend this pro
$175
Great!

Emilio R.
Aug 2012
5.0
Yes, I recommend this pro
$400
When I contacted Jean to come to our home for an estimate, she was most accommodating.  We agreed upon a date, and she was very prompt.  On the spot, we had a good feeling about her.  She explained everything in detail - how they worked & the cleaners they used, even the type of vacuum cleaner they used.  Jean answered every question we had.  We immediately decided we wanted her services.  We picked a date & again, Jean and her staff were very prompt.  To  say they did an excellent job would be an understatement.  Our house had not been thoroughly cleaned in a very long time.  Jean & her staff cleaned things that we never even thought to clean.  Everything was dazzling.  My husband was unsure when I originally mentioned hiring someone to clean our home (he is also very critical), but after Jean & her staff were done, he & I were most definitely in awe of the job they had done.  We give Jean & her staff the highest recommendation.  My husband joked not to give too good of a recommendation, or they won't be available anymore!

John M.
Jul 2012
5.0
Yes, I recommend this pro
$150
They did a fantastic job! With two toddlers and a puppy (and two parents who cannot claim house cleaning as a strength within their skill set), the house was in sad shape! Jean and her associate cleaned it top to bottom and it looks fantastic! Jean came for a walk through prior to the cleaning and discussed types of cleaners they would use and was open to any special requests. She was very flexible with my somewhat challenging schedule. She and her associate were professional, punctual, and cheerful. We will be having them back to clean our house every other week from here forward!!

Melinda R.
Jul 2012
3.0
$225
My first phone call was immediately returned and my overall communication with Jean Tom was delightful. She managed to work with me to make our schedules come together and to do the first home cleaning before my children got out of school which was wonderful and important to me so that I could enjoy at least a couple of days being in a clean home. She was easy to talk to and came over to see my home and go over all that would and would not be performed in the cleaning. Jean was very punctual. We hit it off really well and shared a lot about our lives in general and even shared a lot of the same cleaning solutions. She did say that the large pieces of furniture would not be moved on a regular basis yet for the first cleaning most of the pieces of furniture would be moved; obviously not the armoires, dressers, china cabinets, boodcases, beds, but the smaller items would be moved and cleaning would be done behind and underneath. This was not to be the case when the first cleaning was performed. I have have first cleanings before by other companies and they cleaned everything the first time; silk plants, tops of cabinetry, doors; even the top edges of the door frames, all my knick-knacks; and I do have a lot of the 'stuff decor' in my home, the legs of all tables and chairs, ceiling fans, under my large throw carpets, silver polished, windows cleaned on the inside, window sills, inside all display cabinetry, etc.....Three team or four team groups for the first cleaning and they would stay for five hours. Jean and her crew left after 3 and a half hours and that would be okay if all had been done. But it was not. I am sorry to have had this experience and did feel it in the best interests of others using Angie's list to know about the details. I am honest, and this time, to a fault; as I feel badly, none-the-less that my optimisum and comfortable repoire with Jean of Clean Hearth and Home did not come to fruition. I really like her as a person.
Response from CLEAN HEARTH & HOME
"I am perplexed by this member's latest complaint, which has surfaced nearly 6 months after the completion of the work delivered. She also changed her original review from a B to a C prior to posting this demand for a full refund. Sadly, I believe this member is scamming us to get a free cleaning. However, I will agree to return half of the fee -- but only if this member agrees to delete her review and never contact us again. While I am not comfortable making this counter offer.....I am doing so to stop this nonsense so we can focus on meeting the needs of our satisfied clients and continue to grow. As the owner of a small house cleaning business, I am fully committed to providing our clients with quality results, peace of mind and more time to enjoy with family and friends. We have a very high retention rate and enjoy a professional rapport with all of our many home owners. We hope you will read the overwhelming positive reviews written about Clean Hearth & Home and call us for a free estimate. We look forward to helping to make your home cleaner and your life a little easier."

Alan J.
Jun 2012
5.0
Yes, I recommend this pro
$225
Prior to hiring the company, Jean promptly responded to our telephone calls regarding the services they provide.  After making the arrangements for our initial housecleaning, they arrived at the specific date and time promised.   When my spouse showed them the home and told them what she wanted done, they went to work immediately.  The kitchen cabinets were washed and polished, the appliances were cleaned, attention was given to the woodwork and the floors were dusted, vacuumed and washed where necessary.  The bathrooms were sanitized and the fixtures were cleaned and shined and brought back to almost new condition.  They both treated our home as if it was their own and provided excellent service, quality work, professionalism and care.
When the work was completed, arrangements were made to have them come to our home on a regular basis.

Matthew S.
Jun 2012
5.0
Yes, I recommend this pro
$150
Jean Tom and her crew have been cleaning my house for just about two years. The first time she came, I hadn't properly conveyed to her the size of the house, so we didn't schedule long enough to complete the cleaning to her satisfaction. As she and her crew were rushing to finish, I told her that what they had done was fine, and they could just finish the rest when they came back in a week. But Jean told me she hated to leave a house when something wasn't just as she would want it in her home. That has been my experience ever since; in everything I've seen, Jean has treated my home with the same care I would. I feel very fortunate to have found her, someone who is so clearly trustworthy, hardworking, and concerned with her clients satisfaction. That is a rare thing in any field, and it's critical, I think, when you are inviting someone to work in your home.
Showing 1-25 of 43

Licensing

State Contractor License Requirements

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*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

CLEAN HEARTH & HOME is currently rated 4.7 overall out of 5.

Yes, CLEAN HEARTH & HOME offers free project estimates.

No, CLEAN HEARTH & HOME does not offer eco-friendly accreditations.

No, CLEAN HEARTH & HOME does not offer a senior discount.

No, CLEAN HEARTH & HOME does not offer emergency services.

No, CLEAN HEARTH & HOME does not offer warranties.