We had no problems initially, and the job went smoothly. Our roof began leaking within a few months, and the owner, Pat Smith came to repair it. He was very responsive at that time. We recently noticed add'l leakage which was determined to be related to the chimney. It took several phone calls, but eventually he came to the house and confirmed it was from the chimney, and set a date to repair it. He never showed up and stopped returning calls, numerous text messages or a letter. We had a reputable mason/chimney guy come, who reported that the roofer had cut the flashing to the existing chimney, and it was not fixable. We now have to replace the entire chimney, which is very, very costly. There may be other issues with the roof as well. This was an entirely preventable problem, had the chimney flashing been addressed properly at the time of the roofing installation. There is now additional damage in the house as a result of the leak. Fixing the damage is costing us over $8000, plus getting another roofer to fix other problems with the new roof. We are so disappointed, as this roofer came highly recommended by our contractor.
Description of Work: S&G put on a new architectural roof in 2012.
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Service Categories
Roofing
FAQ
S & G ROOFING SOLUTIONS LLC is currently rated 2 overall out of 5.
No, S & G ROOFING SOLUTIONS LLC does not offer free project estimates.
No, S & G ROOFING SOLUTIONS LLC does not offer eco-friendly accreditations.
No, S & G ROOFING SOLUTIONS LLC does not offer a senior discount.
No, S & G ROOFING SOLUTIONS LLC does not offer emergency services.
No, S & G ROOFING SOLUTIONS LLC does not offer warranties.