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John C Fiderio & Sons Inc
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Fiderio & Sons brings over three decades of experience in the remodeling industry. We are Central Connecticut's foremost home improvement contractor specializing in interior and exterior renovations for your home or commercial property. Over the years, we have formed personal partnerships with many families who demanded the highest qualities of professionalism, integrity, and honesty in their business relationships. Our own high standards ensure quality workmanship and quality products when dealing with us.
Business highlights
41 years of experience
Services we offer
Additions, Basement Remodeling, Bathroom Remodeling, Country Porches, Decks, Doors, Gutters, Kitchen Remodeling, Roofing, Siding, Skylights, Sunrooms, Windows
Accepted Payment Methods
- CreditCard
Reviews
4.556 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 13% | ||
| 7% | ||
| 2% | ||
| 4% |
Showing 1-25 of 56 reviews
Jennifer P.
Sep 2016
Really nice work. Ron was efficient, very clean and worked meticulously. The windows are very nice both in looks and functionality. The sliding door is also excellent. My only regret is that we didn't hire Fiderio to do our entire house! The other windows we got several years ago are decent, but no where near as good. Unfortunately, we could only afford to do so many at one time and didn't know about Fiderio back then.
Nancy W.
Jul 2016
unknown
Art D.
Mar 2016
We contacted 3 companies and compared designs and quotes. Fiderio's designer, Beth had by far the best design, and was able to stay very close to our desired budget. This company could have easily earned an A, but because of some communication issues, and a number of minor flaws in their work that were not corrected with additional calls after the project was complete, we believe they deserve a B.
Pros:
The design and sales process was excellent. We were not necessarily looking for the lowest price, but they had the best overall plan, and worked to find a solution within our budget.
They did Very good work overall. The project was completed within the budget with no surprises, and the people performing the work were very personable, good to work with, and flexible to make any minor modifications we requested.
Cons:
The biggest problem we found was that there was no real point of contact or project management. Any issues that came up were routed through the office staff, and answers were then relayed to us - we were not really able to talk to the project manager (for example, we were told that appropriate building permits would be pulled, but this did not occur. When we tried to find out why and make sure that it did happen, we were never able to talk to the person responsible for doing that, and this required extensive follow up on our part).
When the work was complete, there was no final inspection or followup call to see if we were satisfied with the final product. This would have gone a long way in providing superior service. There were a number of (minor) items that were unsatisfactory which required them to come back out to fix or complete, which to their credit they attempted do immediately. However, not all items were ultimately fixed to our satisfaction.
Pros:
The design and sales process was excellent. We were not necessarily looking for the lowest price, but they had the best overall plan, and worked to find a solution within our budget.
They did Very good work overall. The project was completed within the budget with no surprises, and the people performing the work were very personable, good to work with, and flexible to make any minor modifications we requested.
Cons:
The biggest problem we found was that there was no real point of contact or project management. Any issues that came up were routed through the office staff, and answers were then relayed to us - we were not really able to talk to the project manager (for example, we were told that appropriate building permits would be pulled, but this did not occur. When we tried to find out why and make sure that it did happen, we were never able to talk to the person responsible for doing that, and this required extensive follow up on our part).
When the work was complete, there was no final inspection or followup call to see if we were satisfied with the final product. This would have gone a long way in providing superior service. There were a number of (minor) items that were unsatisfactory which required them to come back out to fix or complete, which to their credit they attempted do immediately. However, not all items were ultimately fixed to our satisfaction.
Ledge C.
Dec 2015
Fine, no issues
Patricia R.
Nov 2015
unknown
James H.
Sep 2015
unknown
Chris R.
Jun 2015
unknown
Sharon C.
Apr 2015
per the contract, "promised" that the build out of the roof-line over 2 bay windows would stop leaking that we had in our basement. They removed 2 copper roofs over bay windows, built the roof "to code" ---to quote them... but not enough to extend past the window sill. Also did some stone work in the front entry. Cheaped out the veiling of the entry - fixed it when called on the carpet on this. (put up vented soffit for gutters as a ceiling of the front foyer). looks gorgeous. still leaks---b/c the new roof line drips tight on the window will that created ice in NEW ENGLAND WINTERS because water freezes ... can't stand outside and guard agains ice forming on the window sill as ice forms in winter. when this melted - leaked worse than ever....called company. got passive aggressive mailing on "ice dams"... which were NEVER a problem until they altered the roof drip line, which was "to code" but not far enough out to fix the leak. would never use them again. Overpriced for quality.
Julie R.
Mar 2015
Jonathan came by and measured all the windows that I needed. Five windows were replaced in about 3 hours - start to finish - everything clean, professional. Will definitely use in the future.
Judy C.
Mar 2015
I have used Fiderio for several projects and am very pleased. They are very professional, neat and excellent workers. They arrive at a reasonable hour in the morning and caused very minimal disruption to our activities. They did a very good job and left the house clean. I will definitely use them for future projects.
Katharine H.
Feb 2015
They did an excellent job! They were very responsive, professional, reliable, consistent, friendly, and very accommodating! I would highly recommend them to others! I want to thank them for being so flexible during this time of my surgery.
Jeff B.
Dec 2014
Ever have one of those projects you want done right, so you pay for the best reputable company in the business, and then get poor work? We needed a new roof, so we got the best shingles, and Fiderio to install them. Job was completed in the timeline expected. The installed attic vents were of poor quality (in my opinion), the screens, glued to the vent, detached on both sides of the house allowing a squadron of stink bugs to infiltrate my attic. I did not think the attic vent installation was of high quality, the installation truly looked like a new carpenter put it in. In fact, the carpenter that came to fix the vent couldn't believe the poor job the original guy did. I expressly told Fiderio there was rot on a part of the wood near the chimney, but when they put the roof on, they kept the rotten wood! They came back and replaced the wood after we complained, and they replaced it. I don't know how you could have missed that! We had gutter guards on, with the old roof. Fiderio, in order to take the roof off had to take the gutter guards off. Admittedly they were cheap Home Depot jobbers, so they broke when they took them off. They put the old broken ones back on, and they were sticking straight up in the air, half sideways, what a sight. We paid an additional fee to get gutter guards. The mess! Shingle pebbles all over the attic. Nuts. Well of the multiple things I wanted Federico to do for me, I didn't ask for them to clean up, that is until this Christmas. We spent so much time cleaning our Christmas declrations. Everything filthy! I became fed up, and called them. They refused to do it, cleaning attics is not in their contract. Lastly and most important complaint is about my sales guy. The most horrible person I have ever dealt with. Sarcastic, rude, demeaning. If you have to deal with someone deal with John Fiderio, who was very responsive. You have to read some of the emails from him! Shocking! Am I a dope? Clearly feels that way after writing this. I think I could have saved 50 percent by going somewhere else, got a worse quality shingle, and replaced it in 20 years, versus 50 with this shingle, and had 2 more years of my life.
Pamela G.
Aug 2014
unknown
Bill S.
Aug 2014
unknown
Simon P.
May 2014
Fiderio were very responsive to all communications, actively and rapidly followed up on all discussions at time of quoting and planning.
A detailed quote was put together very quickly and face to face discussions set up quickly and at my convenience.
From day one of the project, great communications, arrived early as arranged every day and work was carried out every day until the project was completed. House was tidied and cleared at the end of each day.
Any changes or problems were easily overcome, and contract kept up to date to ensure no surprises at end.
Work was completed to a very good standard and I'd be more than happy top use them again and recommend them to others.
A detailed quote was put together very quickly and face to face discussions set up quickly and at my convenience.
From day one of the project, great communications, arrived early as arranged every day and work was carried out every day until the project was completed. House was tidied and cleared at the end of each day.
Any changes or problems were easily overcome, and contract kept up to date to ensure no surprises at end.
Work was completed to a very good standard and I'd be more than happy top use them again and recommend them to others.
Joseph P.
Feb 2014
It was very good. Everything they did came out really well. So we were very pleased with the quality of the work. It probably took a little longer than we thought they would. The price was probably modern I guess. They weren’t the cheapest.
Gail R.
Feb 2014
.
Mary M.
Feb 2014
From start to finish, the staff were polite, respectful, professional, clean, and communicative. The company is family-owned and operated. They clearly take pride in the work they do and they ask clients to fill out a survey after the work is completed to make sure the client was satisfied. Though I only needed their service for this small job, I will definitely call them for future and larger projects. They have an extensive list of services that they provide.
William K.
Feb 2014
Walked off job. Left me hanging. Experiencing considerable expense to correct damage and errors as well as time and effort to obtain qualified contractors. Costly problems currently being addressed and to complete services. They were the highest priced bidder. Overall rating is not listed above, suggest rating less than F.
Response from John C Fiderio & Sons Inc
"February 6, 2014 Re: [removed member name] 20 Harvest Court Cheshire, CT 06410 [removed member name] has left a few of the "facts" out of his “comments”. In 2013 he signed two contracts with my Company, not just the one Roof contract he is referring too. He signed the first contract on August 12, 2013, which was for replacement of his Roof. The Total Amount of this contract was $20,900.00. This contract also included replacing the Wood Clapboards on the three small Dormers on the Front of the House (which are 2 ½ stories in the air), as well as replacing the three windows in these same Dormers. After he signed that first contract, but before we started working to replace the Roof, he started talking with my Company about Residing his entire House. He signed that second contract, which was for the Residing of his Home, on August 20, 2013. The Total Amount of the 2nd contract was $27,600.00. The Roof was replaced the week of August 26th. As we were going to be residing the entire House, we left the work on the Dormers to be done when the House was resided. After the completion of the Roof, he met with my Salesman numerous times to make the Siding & Insulation choices. For the Insulation Board he decided on a Special Order (non returnable) Fire Retardant Insulation Board, and for the Siding he selected a Deluxe color, which is not stocked at the Distributors. This product was ordered (non returnable) and brought into my Distributors Warehouse to be on hand for the start of the Vinyl Siding Job. The Residing of the House was scheduled to be started on October 30th. All the materials had been brought in to our supplier (as noted above) to be ready for the scheduled start date. On Wednesday, October 23rd he was contacted by my Office to let him know that we would be starting on the Residing of his Home on the following Wednesday, October 30th. At that time he stated that he had changed his mind, and no longer wanted to go forward with the Siding Job. This is a direct Breach of the Contract that he signed with us on August 20, 2013 which was to Reside his Home. We have Special Ordered materials that were to be used in the Residing of his Home that are Non-Returnable that have already paid for. In addition to that, this has also breached the original contract to replace his Roof. When we replaced his Roof (the Roof was replaced the week of August 26th), even though all the staging was in place we did not do the work on the three small Dormers, as this was now supposed to be done in Vinyl, not the Cedar originally contracted for in the 1st contract. As such, it would be done by the Siding Crew when they Resided the rest of the House. To go back and do it now we would have to restage the roof all over again, which would cost twice as much than if we did it at the time of the roof replacement, which would be yet another cost incurred by my Company caused by [removed member name] Breach of his two Contracts. On top of everything mentioned above, he neglects to mention one other very important point. He still has a $5,000.00 balance on the Roof Contract that he has never paid. [removed member name] has caused a considerable Financial Hardship to my Company by his Breach of the Two Contracts he signed with Fiderio & Sons. At the time of his Breach of the Two Contracts I had made the determination that I would not pursue my Legal Options, of which the contracts he signed with my Company gives me many to work with. However, if [removed member name] does not cease & desist from this defamation of character on these totally unfounded accusations this matter will be turned over to my attorney, who will pursue all the legal options available to us, of which there are many detailed in his contracts. Regards John C. Fiderio President Fiderio & Sons, Inc."
Walter S.
Jan 2014
John' staff did an excellent job withe the siding' insulation board and stonework. Once the project started they were there every day, weather permitting. The staff cleaned up every day. They were tireless workers. I will definitely use John and his company in the future.
Mike B.
Jan 2014
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Lisa C.
Sep 2013
The work done was of top notch quality and everyone who showed up was very professional, prompt, courteous and accommodating. The work was done on time and according to schedule. I would not hesitate to use them again and, indeed, plan on doing so for other projects we have discussed with the provider for completion spring of 2014. Considering the high quality of the work performed and the providers' reputation, the cost was reasonable.
Lory W.
Feb 2013
It went well. The windows are super easy to clean which is fabulous. I have no complaints.
Caryn C.
Jan 2013
It convinced me Angies List SUCKS. I want my money back!
Diane T.
Nov 2012
They were prompt and cheerful during the appraisal process, and helped with financing as we were tapped out after already having renovated and installed two roofs. The work was done quickly, they cleaned up every day, and were done on schedule. The roof no longer leaked - during rainstorms. The gutters they installed blew off the following winter, and we found them in the neighbor's yard the following spring. It was difficult to get Fiderio's back to re-install the gutters, they kept saying their gutter cutting machine was broken. After a number of phone calls, they finally did re-install the gutters, but the downspouts are still hanging and swinging in the wind, and the roof still leaks when it snows.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing
FAQ
John C Fiderio & Sons Inc is currently rated 4.5 overall out of 5.
John C Fiderio & Sons Inc accepts the following forms of payment: CreditCard
No, John C Fiderio & Sons Inc does not offer free project estimates.
No, John C Fiderio & Sons Inc does not offer eco-friendly accreditations.
No, John C Fiderio & Sons Inc does not offer a senior discount.
No, John C Fiderio & Sons Inc does not offer emergency services.
No, John C Fiderio & Sons Inc does not offer warranties.