JTB Central Vacuum
About us
JTB Central Vacuum provides sales,sevice/repair,and instalation of central vacuum systems,Wally Flex and vac pan automatic dust pans in both new or existing homes. Company owner Greg Wood has over eleven years of hands on experience. Greg does all sales, service and installation. We are proud to sell GALAXIE & DOU VAC Central Vacuum systems. We also service or install any brand. We are a small family owned and opperated business, that takes great pride in our abillity to complete the most complex service or installation situations in a neat, timely, and cost effective manner. If it has to do with central vacuums, we have done it succesfully. We now offer Windowscpes, Window Treatments,and SCALEBLASTER Enviromentally Freindly Water Treatment Stystems. NO SUBCONTRACTORS ARE EVER USED!
Business highlights
Services we offer
JTB Central Vacuum offers both Galaxie and Duo Vac Central Vacuum Systems, Sales, Service, and Installation. Windowscapes Window Treatments. SCALEBLASTER Water Softeners
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 67% | ||
| 0% | ||
| 33% | ||
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He gave me 2 options.
Change the damaged motor (one was damaged - the other was working) - that would cost around $230 (or $280 - do not remember). But, the other motor could stop working in a few years.
Get a new central vacuum. He recommended Duo Vac vacuum that would be good for the house (over 5000 square feet). That would cost $769 plus taxes. He was all for this option.
His first visit cost $125 plus taxes. In his first visit I also showed him an outside vent which had to be changed (the vent costs $5 in Home depot) that had come out as I had used a blower to remove any blockage on the central vacuum.
I did some research and stated that I would get and quot;Honeywell 4B-H703 Central Vacuumand quot; and if he could change that. He agreed and stated that it would cost $150 plus tax. He also agreed to change the outside vent.
He came on 11/11/2013 and changed the central vacuum. He did Not change the vent and kept on insisting that it could be a problem as he saw lint and could be for the dryer. I started the dryer and the vent was NOT for the dryer. It was an emergency vent for the central vacuum (that had come out as I had used the blower earlier to try to fix the central vacuum). He just would not spend a few minutes to fix the vent. I had to get another handyman who did that for me and he also verified that this was just an emergency vent.
He also took the old unit away (with one working motor) without even asking for it. I guess he would sell the old unit or make it working again.
I also did not like his attitude - asked me and quot;where I workedand quot;. I spent close to $300 ($125 for first visit and $150 for second visit plus taxes) and I do not think I got a good value.
Licensing
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All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing