Irene Designs, LLC
About us
Irene Designs, LLC is a FULL service design and build company. We offer 3D Interior Design and Construction services and specialize mostly in Kitchen and Bathroom remodeling and Finish Basement projects. We are unique business owned and operated by a full-fledged Interior Designer. Bringing her vast professional experience and a woman's perspective into the project, allows for a perfect balance between aesthetics, functionality, and structural improvements. No small detail will be left out or overlooked. We call it Remodeling with a Woman's Touch. Space Planning and Interior Design are the essential parts of our business. Our goal is to maximize your project outcome and to give you the best value for your money. That is why we offer thorough pre-construction planning. You will be given an opportunity to explore several remodeling concepts through amazing 360 degree visualization that brings you clarity and peace of mind. Our crew of dedicated contractors will handle all your remodeling trades. We are passionate about every project we do and our standards are above average. We maintain Best of Houzz customer service awards since 2015.
Business highlights
19 years of experience
Services we offer
3D Renderings, Layouts, Remodeling and Construction Services: Kitchen Remodel; Bathroom Remodel; Finish Basement; Basement Remodel; Open Floor Remodel; Dressing Rooms and Walk-in Closets; Additions; etc. Interior Design and Space Planning Services (Plans, Virtual Walk-throughs; 360 Panoramas to be viewed on computer, and VR googles): Kitchen Design; Bathroom Design; Basement Design; Open Floor Design; Additions Design; Space Planning; Furniture Layouts and Furniture Placement; etc. Architectural and Consulting Services: Floor Plan Optimization; Floor Plan Modifications to address a specific problem; Floor Plan Customization for new construction; Interior Plans for new construction; etc. Residential and Commercial , smart phone, tablet
Accepted Payment Methods
- CreditCard
Reviews
4.04 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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| 75% | ||
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| 25% |
Showing 1-4 of 4 reviews
KEVIN H.
Feb 2018
Living in a 1950's era, 1200 sq ft ranch offered a lesson in space management and re-decorating options. No matter what we did to "lighten up" or improve the kitchen and bath, it didn't seem to answer our needs or desires. After years of attempts at "do-it-yourself" projects we decided to call in a professional. Irene Designs became that professional. From the initial meeting with Irene to the presentation of various plans and solutions to the implementation of our choices we were impressed by the care both Irene and Gene took to make sure they understood our goals. Irene was particularly helpful in guiding us to alternatives to some of our more "out there" ideas (like a spiral staircase to the basement). The transformation of our home is truly amazing. We never knew we had so much room or could bring in so much light. Our kitchen/living room areas have been combined to create a true place to relax, dine, and entertain. Likewise, our bathroom was spaciously and stylishly re-designed. Gene's organization and management of his sub-contractors was efficient and accurate. His frequent communications (almost daily) regarding the project stages and worker schedules were detailed and always on the mark. The quality of the work, from carpentry (Walter), to plumbing (David), to electrical (Sal), to painting/tiling/floor refinishing (Denise & Sean) was excellent. The choice of the suppliers (Benders, Catskill) and materials was equally top-notch. Any changes to the initial design (brought on by the condition of a 60 yer old house or by the changing whims of its owners) were incorporated into the project after a detailed explanation of the work required and the costs associated by the changes. After almost all of our previous interactions with other contractors we felt the options offered and quality of the completed work was dictated by a perceived lack of value of our house. It was as if our home was not worth a commitment to explain all available options or to do the very best work. Irene Designs was the exact opposite of past experience. They started from the idea that we deserved the very best they had to offer and delivered that very best. Without hesitation, we would recommend Irene Designs.
Response from Irene Designs, LLC
"Thank you, [Member Name Removed], for the glowing review. We all truly enjoyed working with you and Pat. Our best reward is seeing our customers happy. Hope you enjoy your new space for many years to come!"
Mila Z.
Aug 2017
We are highly satisfied with the results of the project completed by Irene’s Designs! We hired Irene to help us remodel the master bathroom and the kitchen. Irene’s designs were creative and sophisticated. She took in consideration our wishes, yet provided valuable suggestions reflecting her research of the latest interior design trends and the best materials that the market offers. It was a true pleasure to communicate with Irene and Gene who were patient, reliable, understanding and attentively listened to our remodeling wishes and needs. Their personable approach alleviated much of the stress that could be associated with any remodeling project. We were very impressed with the company’s high standards for cleanliness while completing the day-to-day work. We have two small children who were mostly at home while the remodeling project was under way; therefore we especially came to appreciate the care and the neatness demonstrated by the workers. All surface areas were meticulously cleaned at the end of each work day and the tools were stored away neatly. Every little detail of the project was perfected and brought to the highest level of customer satisfaction. Thank you!
Response from Irene Designs, LLC
"Thank you [Member Name Removed] and David, It was a pleasure having you as customers. Hope you will enjoy your new kitchen and master bathroom for many years to come!"
Michele C.
Jul 2017
- Cracked tiles in 2 places - I was told this was done intentionally. - Chipped tile in shower. - Shower leaks out the door. The drain was not tightened, so it also leaks downstairs into my dining room, causing water stains on my sheer blinds. The Shower Door Guys are unable to resolve due to the poor design of the shower area by Irene. - The toilet space is poorly designed, not leaving room for an adult to use the toilet area (master bathroom). Gene lindly offered to fix the issue during last visit, then abruptly revoked your promise. - The tub in the master bathroom is scratched as it was used by Irene Designs' workers to house tools while working. - While Edge Countertops came and scrubbed the shower floor, they did not take care of the scratched sides of the shower pan. This requires repair. - Both bathrooms require caulking work - it was never finished. - Irene Designs damaged the door in my master bathroom. - In the master bathroom, the shower on the left side was scratched during the course of the team's work. - Since the new vanity in the master bathroom was used as a place to house tools, it became scratched and dented. Gene at Irene Designs kindly promised to fix this upon last visit, then abruptly revoked the promise. - The vanity drawers do not close properly. The vanity is not a workbench and obviously should not have been used as such. The drawers worked perfectly when the vanity was shown to me in my garage, when it was removed from the box. My vanity was mis-used as a place for tools, etc. Gene at Irene Designs again kindly offered to fix this during last visit, then revoked promise. - Relative to the door that was replaced that leads to the garage, 1) the wrong color was ordered and it was installed anyway; 2) the lock does not work properly; 3) the door is mis-aligned and does not fix the problem that I needed addressed, which is the gap at the bottom left corner of the door - so a breeze can be felt in that area and light shows through the bottom of the door as there is no seal; 4) the trim was not installed properly leaving the wall looking awful and requiring paint. - My hallway carpeting was stained as the workers were not careful - requires replacement now. - Overall design of the master bathroom was a failure and design services were not reimbursed. - I have been trying since January 2017 to have Irene Designs finish the job and fix their errors. When I asked for resolution, only one time Irene came to my home, un-announced, and I needed to ask her to leave due to her erratic and aggressive behavior toward me. Irene Designs mostly ignores my requests for repairs.
Response from Irene Designs, LLC
"At Irene Designs, we take customers feedback very seriously and want to make sure we provide the highest level of service possible. Having received Ms. [Member Name Removed]'s complaints, we have arranged for an on-site inspection to investigate every issue. This inspection took place on July 26, 2017 and our detailed response with settlement offer was provided to Ms. [Member Name Removed] on August 10, 2017 through our attorney. Here is a brief summary: Leak in the dining room requires further inspection including opening the ceiling to determine the source of the leak. We are awaiting for Ms. [Member Name Removed]'s written consent to perform such inspection either by us or by a certified home inspector in our presence. If further inspection determines that the leak occurred from the shower and is our fault, we will repair the shower and the ceiling, and reimburse Ms. [Member Name Removed] for the blinds and any damage to the ceiling. Spills from under the glass door, as well as the tile crack on the half wall, have to be addressed by the Shower Door Guys, who designed and installed glass enclosure for Ms. [Member Name Removed] under a separate contract. On our end, we are ready to assist by arranging for a third-party expert examine the door for possible adjustments. We can also offer an alternative solution by replacing the shower arms to change the angle of the spray from the shower. The toilet space is cramped due to the addition of a full-height towel warmer that previous bathroom didn't have. During the renovation process, Ms. [Member Name Removed] was informed several times that the toilet couldn't be relocated, as originally planned, due to structural limitations. Before the towel warmer was installed, Ms. [Member Name Removed] was given two weeks to use the bathroom and feel the space. We now offer three options of relocating the towel warmer to give more room by the toilet, and we are awaiting for Ms. [Member Name Removed]'s decision. While some of the findings would ordinarily find their way into a punch list for routine finishing and adjustment, many other claims like damage to the tub, multiple scratches and dents to the vanity, shower, etc. are the results of normal wear and tear since those were not mentioned to us until several month after completion of our work in January, 2017. However, we still address them as a curtesy if full settlement with Ms. [Member Name Removed] is reached. Some of Ms. [Member Name Removed]'s claims are expressly rejected. Those are: Reimbursement for a pre-existing master bathroom door that wouldn't close because of the settlement of the house. We have repaired that door to make it functional as a courtesy to Ms. [Member Name Removed]. Reimbursement for replacement of a carpet which has pre-existing stains. We used a drop cloth and took proper precautions to prevent further staining. Reimbursement for replacement of a hallway door which allegedly was ordered in the wrong color. The door was ordered and installed with Ms. [Member Name Removed]'s approval. Reimbursement for the work done on April 25, 2017 by Ms. [Member Name Removed]'s plumber. Our remodeling contract with Ms. [Member Name Removed] specifically provides that "Plumbing jobs are NOT part of this contract. Separate contract will be signed with licensed plumber." The plumbing for both bathroom remodels was performed by David Robbin, under a separate contract. The work for which the reimbursement is sought, was done by a completely different plumber without notice to David Robbin and without our knowledge."
Linda K.
Jan 2014
They worked with me to design the tile layout for both the shower area and floor. They were timely, neat and professional. They cleaned up every day and covered the door so effectively that I only had minimal dust to clean in the other room. In addition, they offered suggestions to ensure a waterproof seal on other areas I was working on without charge. My bathroom is on the small side and the new design and fixtures make it appear larger and provide more room for movement. Irene is a skilled designer; she really listens to your ideas.
Licensing
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FAQ
Irene Designs, LLC is currently rated 4.0 overall out of 5.
Irene Designs, LLC accepts the following forms of payment: CreditCard
No, Irene Designs, LLC does not offer free project estimates.
No, Irene Designs, LLC does not offer eco-friendly accreditations.
No, Irene Designs, LLC does not offer a senior discount.
No, Irene Designs, LLC does not offer emergency services.
No, Irene Designs, LLC does not offer warranties.