
Fresh Coat of Hartford County
About us
Fresh Coat Painters of Hartford County is an experienced painter servicing the local and surrounding communities. We are a Connecticut owned and operated painting business dedicated to offering the highest degree of customer service and satisfaction. Our Painting Contractor services include high quality work in Residential Painting, Interior Painting, Exterior Painting, New Construction Painting, Green Painting, Pressure Washing, Commercial Painting, Office Painting, Wood Finishes, Deck Staining, and Wallpaper Removal.
Business highlights
Services we offer
Residential Painting, Interior Painting, Exterior Painting, New Construction Painting, Green Painting, Pressure Washing, Commercial Painting, Office Painting, Wood Finishes, Deck Staining, Wallpaper Removal, Drywall / Water Damage Repair, Sheet Rock
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Check
- Visa
- MasterCard
- 22
Assorted photos uploaded by Fresh Coat of Hartford County
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
66% | ||
24% | ||
8% | ||
0% | ||
3% |
Filter reviews by service
"Thank you for your review on Angies List. Please call if you need anything"
"This rating must be confused with another franchise. I have never met with this women or did we do another work for her."
He painted the room with my paint, and after two coats, he packed up, reassuring me that it was going to look great when it dried. Well, after a day or two, it was clearly a disaster. I called Barbara, who came out to look and of course said that the job needed to be fixed. Score 1 star for FreshCoat.
Barbara (administrator) and Douglas (painter) met and decided that I needed to use paint that he was familiar with. This
seemed totally reasonable, and I figured I should have known better than to buy house paint at Target. So I went to Lowes and purchased the primer, base coat, and metallic that they recommended.
Douglas came back, forgot to use the primer (he read the paint cans wrong), and finished the job with his recommended paint. Again, he packed up and left with reassurances. The picture that I'm attaching isn't of wet paint, or of one coat when another was planned. This was the finished job, several days later.
I called poor Barbara to complain again, and again she came out to look at it. I told her that I was not going to pay for the full rate of painting, and we settled on a price for their effort plus several days of work, etc. 800 dollars.
I am giving a C rather than an F because I appreciated that the owners were apologetic, rather than trying to make it seem like I was crazy or too demanding. Barbara's parting words were "Doug usually does a really good job..." They didn't offer to send another painter to fix it, and I didn't insist, because at that point it had gone on for over a week and I was tired of having people in the house.
I ended up getting boring, non-metallic paint and re-painting it myself. It was a total waste of a thousand dollars (when I add the cost of many cans of paint)
"Thank you for your review on Angie's list. Important thing is that you are satisfied."
"Thank you for your review, pleasure doing business with you."
Couldn't be happier with the results - the house looks great. Barbara was very helpful with the color selection process and actually steered me towards the colors that I didn't think would work in my house - they turned out great. We tried out several colors in the foyer before zeroing in on the final choice, they were very patient and accommodating. The painter Adel worked non-stop and finished the job without delays. He was very professional, polite and easy to work with. I would recommend them to anyone and, in fact, will use them again in a few weeks to paint one more room.
"Thank you [Member name removed] for your review on Angie's List. Let me know when you are ready to do the play room."
"Thank you [Removed member name]. It was a pleasure meeting you and your future spouse. I am sorry we were not able to complete the job for you this time."
"I am sorry that you were not happy with the deal you purchased. Unfortunately the painter that was initially assigned to the job had a family emergency. To buy your goodwill because of the no show, the owner arrived and worked 5 hours the first day, and the 2nd day you had 2 painters for 5.5 hours each. This is a total of 16 hours. You told the estimator that you would move the furniture 3 feet from the walls, empty the closet and tape the border that you wanted to preserve. None of this was done when we arrived, but we smiled and assisted in moving the furniture and working in the very limited space, asking you only to vacuum so the dust wouldn't get into the paint. You told the estimator that you wanted the trim painted same as the walls, but gave the painter white trim paint to go over the blue trim. We completed your job, all surfaces were painted professionally and you told them you were happy with the job and were going to leave us a good review. So I am a bit confused and disappointed to read a review like this after going above and beyond to make you happy."
"[Member name], It is unfortunate to hear you had such a negative experience. I was hoping to talk with you directly to see if there was something we could do for you, however we do not have you in our system as a customer. We are working directly with Angieslist to help you find the correct account associated with your contractor. I wish you the best in resolving whatever issue/complaints you may have. Have a great summer! -Chris Soule"
"Thank you [Member name removed] for you review and your business. Thank you also for your understanding for the late arrival on a Saturday morning. Usually we tell people 'between 8 and 9' which gives us a little hedge room for picking up paint at the store, traffic, etc., Often the paint store is very busy in the morning and this can slow us way down so the owner picks it up the day before whenever possible. Due to the short turnaround on this job, the paint was ordered the morning of the job. I am glad you are happy with the quality of the work and the responsiveness of the company. Hope you will recommend us to your friends and invite us back to paint another room in the future."
"Thank you for taking the time to review our company. Hope your house sells quickly."
I love the finished rooms!
"Thank you for submitting a review on Angie's list. Let me know when you are ready to go ahead with the next project."
"Thank you for reviewing us on Angie's list."
Upon going to contract on Friday, the painters were deployed for an immediate start. As a landlord, having a quick turn around on an apartment is essential to keeping a property profitable and paying the bills on time. Work started the next day, Saturday, December 6th at 7 am and was COMPLETED Sunday, December 7th at 4:15 pm. The place looks great and the stress of having to ready the apartment by myself is gone!
It was a pleasure doing business with Fresh Coat of CT River Valley. There were no hidden costs or attempts to claim "additions" to the job that would have pushed me over budget. The price we agreed to was the price I paid. This simple fact alone makes them a trustworthy and transparent business.
I will absolutely use them again and they will be the first company I recommend to anyone looking for a painter.
"Thank you for your review on Angie's list."
"Thank you (Members Name) for your review, pleasure doing business with you."
"Thank you [removed member name] for your review, pleasure doing business with you. Thank you so much for the referral, we will be at your neighbors on Tuesday."
"Thank you for choosing Fresh Coat for your painting needs. I am a little confused with your rating. The deal was purchased on the 23, and work completed on the 29th, I stopped by on several occasions during the 1.5 days of painting. I did not get a chance to stop by to check the final work, and would really like to do that as part of my service. Any touch ups or concerns will be promptly addressed. Please make sure that you are calling 860-724-2817 our 24 hour answering service and your call will be answered immediately. The two rooms were really what we consider 4, a master bedroom, master bath with vanity area and separate shower room, and a powder room downstairs. The additional labor charge was agreed upon in advance. Thank you."
Licensing
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