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Would you trust your vehicle to a repair shop who won't tell you that a vehicle is unsafe? Granted there was a lot of things that needed done - but a simple - NOT SAFE TO DRIVE - would have prevented this from happening.
I would never suggest anyone using this repair garage - Not being mechanics, we need to put our trust in those who are trained to do the work, and the very least we should get is honesty about how safe the vehicle is.
The reason I know how this played out is because I was the one paying for the repairs and my daughter called after each encounter to 1. get permission for additional cost and 2. that the car would be safe to drive.
Licensing
State Contractor License Requirements
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All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing