ServiceMaster Assured Restoration

unknown

Between the two companies that part of the job took a week. They were wonderful. They have finished their job a week ago. Besides being the main contractor to finish taking down whatever was needed to be taken out. The rebuild part of the job was under their name Kapura builders, but from what I understand its the same business with ServiceMaster. So ServiceMaster hired Kapura builders as subcontractors.  The ServiceMaster portion of the jobs itself, both of them was excellent. There were a lot of different people that came each day but, they came in and did what they had to do. They were professional and they were neat. I have no complaints with any of them.

ServiceMaster and Kapura builders are separate people but, they work together in the same offices, the same building called Kapura builders and this branch of ServiceMaster covers a different area more Western parts on Cooke Street and they had an association with the business that would do the removal of the asbestos so they hired a company by the name of zero hazard to do the asbestos removal. So ServiceMaster acted as the contractor and also hired zero hazard. It was all a one-day job, they sealed off every exit from my kitchen and put some contraption over the door to suck out all the air from where they were working and took up the floor but they did not take out the cabinets at that point, first they took up the floor because that's what they were told to do and when they finished and had a look, they said you know we think the cabinets should not have been taken out so we could take out the floor under the cabinet because the flooring looks wet. So they had to come back for another half days work a week after.

They were very good and were here every day, trying to dry up the fountain and mitigate the damage. ServiceMaster people were wonderful and I have no complaints about them. They were absolutely wonderful they were here every day and worked as hard as they could to get the ceiling and walls dried out. There was nothing bad about them and they were very good. After two weeks of their work, they gave up and said the kitchen floor itself had problem between the layers, so they have to remove the floor but, in order to do that it had to be stuffed with asbestos. So they did the asbestos test and decided to transfer the job to a different branch of ServiceMaster because the present ServiceMaster did not have any connection with the specialist people.