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Dust To Dawn Cleaning & Organizing

Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,

About us

20 years in business has taught us that life is unpredictable. Sometimes things happen that are out of your control. It is important for us to let you know that we have a job to do and are not judging our customers by the condition of their house. From basic cleaning to hoarding we are have seen it all. We begin where other cleaning services end. When you don't know who to call it's time to call us. Children who live out of state can't always keep track of how their parents houses are doing and we can maintain the house and keep in constant contact with family members with any safety concerns. Family members feel at ease when they know that we go beyond our job to ensure the safety of a loved one. Nurses, social workers and nursing homes often give out our number when a patient is getting ready to go home but can't because of the condition of the house. We specialize in helping people who hoard. Anyone can clean....what we offer is one on one service to achieve long term success. Family members often say "we have tried for years" and that is very common. Sometimes it does take an outsider who is not emotionally involved to see through defense mechanisms. Real estate agents count on us to clean and stage houses for sale and home buyers count on us to clean before they move in. Please give us a call 860-649-8511 with any questions.

Business highlights

Emergency services offered
30 years of experience

Services we offer

Adult protective services others count on us to help after a house/condo/apartment has been condemned. Real estate agents count on us to prepare houses for sale and of course we still do the basic house cleaning on a weekly or bi-weekly service., DCF, We specialize in cleaning extremely dirty and disorganized houses. For the past 20 years we have worked side by side with customers who need help that goes beyond the basic dusting and vacuuming. Several agencies such as CHR

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.630 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
3%
1
7%
Showing 1-25 of 30 reviews
Dee L.
Mar 2024
5.0
Yes, I recommend this pro
$100
I have been using Dust to Dawn’s services for years. She always does a thorough job and has always been reliable and very professional. Always a 5 star experience ?

Heather H.
Mar 2024
5.0
Yes, I recommend this pro
I’ve relied on Dawn’s services for the past 5 years and she always does a great job!

Thomad B.
Mar 2024
5.0
Yes, I recommend this pro
$69
Everything was perfect as always.

Victoria R.
Mar 2024
5.0
Yes, I recommend this pro
$100
Wonderful! Follows all instructions and is trustworthy, non-judgmental, and kind. If you need it cleaned, no matter what condition Dawn is your girl!

Lauren D.
Mar 2024
5.0
Yes, I recommend this pro
$350
We hired Dawn to deep clean my father in laws house and we couldn't be happier. The place looks immaculate after dawn worked her magic tackling years of accumulated dust and grime. Dawn is friendly and a motivated professional with lots of experience. She even organized a lot of his stuff to make his home safer and more comfortable for him.

Chris C.
Mar 2024
5.0
Yes, I recommend this pro
$95
Dawn has cleaned for us and more for many many years. Reliable, meticulous, but more importantly she helps keep my family organized. I can’t say enough about how wonderful she has been over the years.

Peter S.
Mar 2024
5.0
Yes, I recommend this pro
I hired Dawn when I realized my anxiety and depression had affected my ability to keep my home clean and organized. She was happy to assist and was able to pinpoint quick, achievable tasks that have big impacts on my home. I cannot recommend her enough.

Brian C.
Mar 2024
5.0
Yes, I recommend this pro
Very friendly, affordable and thorough. Highly recommended.

Steven K.
Mar 2024
5.0
Yes, I recommend this pro
Has been with us over 20+ years and is always right on top of things and has always treated our dogs like members of the family. So trustworthy that she has the code to our alarm system.

Caroline S.
Jan 2022
1.0
Extremely unprofessional. We hired Dawn to come for a day and do a deep clean of our first floor and junk removal from our garage and basement. We were quoted $1200 and then $100 for weekly cleaning/organizing. It seemed high to me but she was able to fit us in at the end of the week and we really wanted it done. On the day of I was expecting a team. Dawn arrived alone. She told us that if the junk removal could be $200-$300 more max. We weren’t crazy about that but said ok. She later also claimed she had said $120, not $100 for the weekly clean which is not true. When the junk removers arrived they smelled potently of marijuana and were clearly very high. When they started they were bumping into stuff. Despite my best efforts Dawn had them take many brand new items and items that were meant for donation, while not taking items I actually wanted removed. About 2.5-3 hours in Dawn demanded another $800 for the junk removers or she said the junk removers would not come back for the second load, most of which was already outside on our driveway and lawn. We told her no- that was not what had been discussed and was way too high of an increase. At that point Dawn threatened to sue me for not agreeing to the huge price increase. I had to ask her to leave. She proceeded to refuse and walked around inside our house recording (even though I did not sign the paper that would allow photograph and/or video to be taken inside our home, which I reminded her). She then stood in out driveways yelling and insulting us for about 20 minutes before finally leaving. We have since procured another estimate for the junk removal and clean up of the mess they left and it is much more reasonable at $150 vs. the $800 extra Dawn was demanding. Needless to say, we do not recommend Dust to Dawn. *It was brought to my attention that Dawn made a public post about me on her page. When I commented on it stating "Wow. I think this post speaks for itself. Beyond unprofessional. We are lucky our security cameras caught most of what was said." Dawn changed the post settings so that I could not see it and hid my comment. Yet it is still on her page. You may notice there are 17 comments, yet only 14 are viewable. That is because Dawn hides any that are not in line with her point of view. Happy to share or post the security footage of Dawn calling me a "******* hoarder", stating she was "going to sue you and put a lien on this house", and that "you walk all over your husband." for anyone on the fence about hiring this company.

Adam B.
Mar 2021
5.0
Yes, I recommend this pro
$400
I've used other companies but Dawn is the Best at what she does . Shes honest reliable ,passionate and willing to go the extra mile to achieve perfection . Using anyone else would be a compromise. If you want the job done right Dawn is who you call .

Lorrie R.
Apr 2018
5.0
Yes, I recommend this pro
$350
Dawn was excellent. She was very professional and has a great deal of experience. She was able to provide some valuable tips and insight.

Judy G.
Nov 2017
5.0
Yes, I recommend this pro
$120
Dawn and team are remarkable! they are prompt , professional , and know their stuff. Dawn herself did a "walk though" and she listened to what was important to me and what was not. Then she came up with a plan that worked. She and her crew come with all their own equipment and supplies and get straight to work. They are incredibly flexible in working around my families schedule. After their services my kitchen sparkles, the whole house smells clean, and it looks like a professional staged it. I am a 100% satisfied customer.

Laury S.
Nov 2017
5.0
Yes, I recommend this pro
She is excellent. I have absolutely no complaints and she is extremely honest. Its a great relationship and If I ask her to work on something she will but I never really have any problems. She shows up on time everyone Friday. She is reliable, honest, and she does an exceptional cleaning job.

Gregory S.
Nov 2017
5.0
Yes, I recommend this pro
$100
I was really impressed with the service. They did an excellent job, were on time and very courteous. I will definitely recommend them and absolutely use them, again.

Suzanne L.
Sep 2017
2.0
$398
Grade 'D' due to the price. $398 for barely 2 hours work. She didn't want to take time to do one of my priorities, wiping the blinds. She wasted time on things not related to cleaning, fancy folds in the towels, rearranging my grandkids' stuffed animals into little displays. I wish she had spent the time cleaning. The work was adequate but at almost $200/hour, not nearly worth the money. I suggest getting in writing the things you want done before you agree on a price.

Judy G.
May 2017
5.0
Yes, I recommend this pro
$100
Fantastic ! Dawn and her team are wonderful! Do not hesitate to ask them for whatever help you need. They are great.

Christine F.
Feb 2017
5.0
Yes, I recommend this pro
Dawn and her assistant were amazing. From the first time she came to the house, we loved her personality and knew she was right for us. I could not believe how beautifully clean my bathroom was! No more hideous well water stains in the shower. And the kitchen was so clean I didn't even want to cook and mess it up! I can't wait for her to come back and help us out again. I would recommend her to anyone who needs some help with their housecleaning.

Rachel C.
Jan 2016
5.0
Yes, I recommend this pro
$200
Dawn was very professional at all times! I contacted her about a month before our move, and she called back a few times as our moving day approached. She then met me in the condo to discuss all of the services she would be able to do, and I decided on the level of cleaning necessary. It was a pleasure to speak with her directly and talk about all of the kinds of services that she offers.  It was at that time that she indicated that she had a worker who could come and take away all the detritus that we didn't want, but didn't have the time or energy to take away ourselves in advance of her cleaning. At first, I didn't think that we would need these additional services, but as we approached the weekend and with the advent of a snow storm, this possible answer to our situation became the obvious one to take. I texted her that we would like to use this additional junk removal, and she was happy to comply. The young man came on Monday and cleaned out the junk, then Dawn came in Tuesday and really cleaned the entire empty condo and made it very presentable. Her rates are very affordable, and she was just so nice to speak with every time. I have already recommended her to my friends, and I will continue to do so!

Mary T.
Nov 2015
5.0
Yes, I recommend this pro
$745
Dawn was incredibly easy to contact.  I left her a message and she called back immediately.  We were able to schedule a date with in two days to do a walk through of the property so Dawn could provide me with a free estimate for her services.  Even though the company generally does not operate on weekends, I was in a crunch;  Dawn was willing to accommodate me. Dawn was able to communicate with the tenant and  establish an agreed upon arrival time for that Saturday morning.   That evening as promised Dawn sent me an email with different service options and their costs. The tenant failed to vacate the property by the agreed upon Saturday, so I had to postpone until the following Saturday. Dawn still accommodated me. Dawn and her cleaning team showed up on time as promised.  She staggered the arrival of  the team to allow for the most efficient use of time. I was so pleased with the results of Dawn's work as she worked that I called my realtor and asked her to come meet Dawn and  see for herself the unbelievable cleaning job Dawn had just completed.  (my realtor is the one who told me I would need a professional cleaning company after my tenant left).  She couldn't believe it either!! Dawn and her team were able to bring my property back to sparkling!!
Additionally, Dawn took before and after photos that tell the story for me.  
Thank you Dawn!!!!

Robert D.
Oct 2015
1.0
$300
unknown
Response from Dust To Dawn Cleaning & Organizing
"I am shocked to see a review 2 years after we did a cleaning for you. I am sorry that you are so upset that 2 years later you feel the need to write a negative review. I am terribly sorry that you feel we did not satisfy you. Sometimes we can only do as much as the customer is willing to pay for. I hope that in the future you will take this into consideration when hiring a contractor. For us to make a house perfect it has to start is fairly good condition or allow us to come back a few times to continue working on it. A house that hasn't been cleaned in years isn't going to perfect over night because dirt, grime, soap scum and mold doesn't happen over night. I strive to make everyone happy and have done so over the last 20 years. What might work best for you is to have someone come on a regular basis so that the house doesn't build up over a process of time. I take this very seriously and would welcome a conversation to resolve any ill feelings you might have."

Deirdre G.
Oct 2015
5.0
Yes, I recommend this pro
$300
Dawn and crew are very pleasant and punctual. They worked hard for several hours to clean the house. I am very pleased with the results and would recommend Dust to Dawn to anyone.

Catherine B.
Oct 2015
5.0
Yes, I recommend this pro
$200
unknown

Kevin K.
Aug 2015
5.0
Yes, I recommend this pro
$220
Great! I called late and only had a small window of time but she got there and got the job done perfectly- it looks like I installed everything new! She was puctual and through - I HIGHLY RECOMMEND Dawn who is willing to take on any level of mess and make it shine

Valerie H.
Aug 2015
5.0
$250
Dawn did an amazing job! She spent time where it was needed (shower and wood floors) and made sure that the house was sparkling. After she was finished, she sent us an email detailing what she had done and sent a before and after picture of the hardwood floors. I HIGHLY recommend Dust to Dawn Cleaning Services. Highly.
Showing 1-25 of 30

Licensing

State Contractor License Requirements

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*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

Dust To Dawn Cleaning & Organizing is currently rated 4.6 overall out of 5.

Dust To Dawn Cleaning & Organizing accepts the following forms of payment: CreditCard

Yes, Dust To Dawn Cleaning & Organizing offers free project estimates.

No, Dust To Dawn Cleaning & Organizing does not offer eco-friendly accreditations.

No, Dust To Dawn Cleaning & Organizing does not offer a senior discount.

Yes, Dust To Dawn Cleaning & Organizing offers emergency services.

No, Dust To Dawn Cleaning & Organizing does not offer warranties.