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P L Canestri Plumbing & Heating

Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,

About us

Additional DBAs - P L Canestri Plumbing & Heating LLC, Paul L Canestri Plumbing. Additional Address - 70 Bunker Hill Rd, Guilford, CT 06437.

Business highlights

Emergency services offered
39 years of experience

Services we offer

Plumbing and heating, bathroom & kitchen remodeling, boiler & hot water, direct vent installation, frozen water pipes & thawed electrically., gas appliance hook-ups, gas log sets, heater replacements, radiant heating, water conditioners & filters, well pumps

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.113 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
46%
4
31%
3
15%
2
0%
1
8%
Showing 1-13 of 13 reviews
F O.
Oct 2020
5.0
Yes, I recommend this pro
Kudos to Canestri Plumbing for once again coming through in a crisis in my home. This occurred on 10/29/2020. Coming home from a five day absence, I found water in the basement, leaking from the floor above. Not knowing its source, I called Canestri early the next day. My call was answered by the answering service and returned by Paul within fifteen minutes. Within another forty-five minutes, Brian was at my home reviewing the situation and diagnosing the problem quickly (a leaking toilet tank). Brian gave me my two options: repair the old tank (which was perhaps thirty years old) or replace it. I decided to replace everything since the toilet was so old and really too small for an adult. Brian put a call into Paul who happened to be at the supplier at that moment. Paul brought over the new toilet, they installed it quickly and efficiently, and were on their way less than an hour after the toilet had arrived. The entire operation from initial phone call to diagnosis to waiting for Paul to bring over the new toilet and the installation took a little less than three hours. The total cost seemed quite reasonable and fair especially considering the convenience of having everything done so quickly. As far as I am concerned, this was a job very well done. They were professionals who responded quickly, knew what they were doing, respected my property, cleaned up after themselves and fixed the problem all within a relatively short amount of time. Thank you, guys. Job well done. Recommend highly.

Frank R.
Jul 2017
5.0
Yes, I recommend this pro
Excellent, quick, clean work. Highly recommended!!

Stewart R.
Jan 2017
5.0
Yes, I recommend this pro
$500
Excellent organization and delivery of quality work. Very professional. Communicative.

Jennifer K.
Jun 2015
3.0
$250
unknown
Response from P L Canestri Plumbing & Heating
"She cannot remember the exact date because we repaired that toilet in 2004. We were there again in 2005 and she sent a nasty letter and refused to pay the bill for a repair to a hose faucet that she hadn't used in 4 years. We have not done work for her since 2005. The plumber she is referring to hasn't worked for us in 7 years, and we have never charged $90 for a travel fee since we have been in business. Angie's List should require proof when people like this make reviews. This is not the first bogus review that has been written and they should be removed."

Steve W.
Feb 2015
5.0
Yes, I recommend this pro
$140
unknown

Sue C.
Jul 2014
3.0
$250
unknown
Response from P L Canestri Plumbing & Heating
"This is a questionable review considering that this $250.00 was a QUOTE for a job back in 2009. We have NO record of this work being done by our company. This is a very suspicious review as far as we are concerned."

John E.
Mar 2014
5.0
Yes, I recommend this pro
.

Charles B.
Mar 2014
4.0
Yes, I recommend this pro
$1,500
.

Jacquelyn G.
Oct 2013
4.0
Yes, I recommend this pro
$150
I had to wait a short time for them to come. The service man was very quick and knowledgeable. He had been here before and was familiar with the house. He had the repair done in no time.



The first time he did a repair it took a bit longer but he was very efficient and had us back in order quickly.



The only time I had a problem happened to be the night that I was having guests for dinner and the sink faucet broke. That repair man fixed it and had hardly left when it began leaking again. Just one of those silly moments I guess. It was the only time I have had a problem with their service and I had used them many times.



I believe that the cost has been fair for the work and discomfort they have had to endure in my 45 year old house.

Deborah B.
Mar 2012
4.0
Yes, I recommend this pro
$300
Very professional

Eleanor F.
Jan 2012
4.0
The owner or someone higher up came out answers all my questions and gave me a quote. The plumbers that came out did the work. He put the cold and the hot water on the wrong faucets. My husband changed it.

Alexander H.
May 2011
1.0
$142
The guy who showed up seemed professional, smart and quite competent. He did some testing, checking the pan for leaks and trying to figure where else, if possible, the leak might have been coming from. He ruled out the drain and the pan fairly quickly. He kept looking and told me that the plumbing was not responsible for the leak into the room below, instead blaming the tile work, citing a specific hairline crack. I have since had the tile re-grouted, but the leak has returned. I did a new test that keeps water from the getting anywhere near the cited crack, essentially feeding the shower straight to the drain. This test shows that it IS the plumbing. (I have ruled out the drain because I have poured buckets of water from another source down the drain. I have also filled the pan and then drained it. Neither of those resulted in the leak reappearing.) And so, I called a plumber to check it out and he incorrectly ruled out plumbing as the cause of the leak.
Response from P L Canestri Plumbing & Heating
"We are sorry you were not pleased with our service. With this kind of problem we tell the customer to monitor the leaks and call us if there are further problems. Short of opening the ceiling below, if we cannot see where the leak is coming from we can't repair anything. If you had called us back we would have made a return call for no charge."

Jayne M.
Apr 2011
5.0
Yes, I recommend this pro
$155
Called for appointment. They came within a day. Very professional and courteous. I was extremely happy with the quality of work and with the workers themselves.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

P L Canestri Plumbing & Heating is currently rated 4.1 overall out of 5.

P L Canestri Plumbing & Heating accepts the following forms of payment: CreditCard

No, P L Canestri Plumbing & Heating does not offer free project estimates.

No, P L Canestri Plumbing & Heating does not offer eco-friendly accreditations.

No, P L Canestri Plumbing & Heating does not offer a senior discount.

Yes, P L Canestri Plumbing & Heating offers emergency services.

No, P L Canestri Plumbing & Heating does not offer warranties.